I was very pleased with the four-night stay. The staff was great—the rooms were immaculate. Breakfast was delicious.

We had a few minor issues but the staff was very helpful in assisting us to solve the problem.

Very great experience! Nice, clean, quiet hotel. Definitely coming again.

Great staff

I loved it, will definitely be staying again

Great

Good

Stay was great. Staff was friendly. Breakfast was delicious.

Had to change my room due to next door noise, you could here everything on the sheer door rooms, also would be nice to add air fresheners for some rooms have a bad humidity smell. Also ac on sensory room makes to much noise when turning on Over all not a bad place to stay good &

We were pleasantly surprised by the comfort and cleanliness of our room. The hotel is somewhat dated, but well taken care of.

AC unit to loud, I had to change rooms. The bed in new room was uncomfortable and uneven.

Room was comfortable and clean and breakfast was good. With that said, there were issues with processing my credit card for the security deposit and multiple cards were tested until it finally had to be done by manual entry. Turns out that there wasn't an issue and several of my cards were charged. Recommend checking your credit card system. I'm hopping all those extra charges come off. Also, issue with the bath tubs. Recommend putting down rubber grip or something on the tubs. To slippery. Ended up stepping in for a shower and slippers and jammed my wrist.

The property was right off the interstate and bed was so soft

Much nicer room than I expected. Good breakfast. The bathroom was old, but clean & everything worked.

Front desk helpful.

Comfort Inn in Killeen is a lovely property. The rooms are nicely decorated and the beds ….divine!! Staff is very nice and welcoming. No complaints!

Maybe have someone who actially works out to take a look at the fitness room. Not awful, but could use some help...and definitely make it available at 5 instead of 6. What would it hurt? Had to hustle hard to squeezenit in and get to work on time when it wasnt available till 6

The shower head was horrible. Less water coming out of the shower head then the bathroom sink. The bed was so high I needed a step to get in. It had layers of mattress pads so in the middle of the night I rolled in to the middle and sunk down. All the pillows were feather. Nothing provided any support. The entry doors slammed. So whenever anyone in the hallway or above me closed the door it shook the walls. The TV had no guide and very few channels. My stay was on the first floor. The view out the window was of a street and an apartment complex. It didn't feel very safe or secure. The staff was friendly. But the guy at the front desk was hardly out of high school. He didn't seem equipped to handle any issues. Location was convenient. The lobby and outside had not been updated. Overall it was juat barely passable.

Very clean and the staff was very accommodating and polite.

Very quiet and staff was very polite.

Comfy bed, super quiet, newly remodeled & clean.

remodeled

Place was not what I expected. Reserved a room a a Hampton and instead got an old run down Comfort inn. Bad mold damage on the walls in the bathroom in room 312. Wallpaper was peeling off because of mold behind it. Absolutely horrible, will not stay there again.

The receptionist was very rude. I would not recommend this hotel…

Very friendly and accomodating staff.

Room was't a nom smoking room,

The front desk receptionist was wonderful. I made a mistake and accidently booked a smoking room. Didn't know hotels still had smoking rooms. The smell was so bad and I had to end up going elsewhere. I really like this hotel but the smell of smoke was unbearable. The clerk was very kind and understanding.

Great value, friendly staff, clean rooms. No complaints here.

I wasn’t really happy with my accommodations. I had requested a non smoking room and received a smoking room. I had to go buy room freshener to stay the night. I was told no other rooms were available. I’m an Honors member so I was not happy. The room needed a few repairs and I had a cigarette burn on my bedding and shower was gross. Won’t stay there again. Not up to Hampton standards.

The staff was very friendly and helpful. The self-serve breakfast had a variety of items to choose from so this was a huge plus. This Hampton Inn is in need of some major repairs. First of all the toilet seats are very low. The base of the toilets need caulking because the toilet tends to move when a person sits down on it. The refrigerators need to be replaced. The temperature of the refrigerator in my room could only be adjusted by pulling it from out of the encasement (this was done by the maintenance man). One of my family member's freezer section was completely iced over. The ice was running down into the frig area. Perhaps housekeeping can defrost the refrigerators once a month.

I never got to go into my hotel because they weren’t able to fulfill my stay or give me a refund

Nice stay. Breakfast was very good. Mattress was comfy, and had good water pressure.