Easy check in. Overall clean. No public toilets and had to use a separate room with lots of skid marks and awful smell. Lots of noise in our room from the street and the couple next door between midnight and 7am.

Lovely room and wonderful breakfast but disappointed with the restaurant in the evening. Last year the food was amazing but this year no where near as good

Being in Edinburgh for the first time it was so convenient for walking, exploring and scenery. The staff were so pleasant and helpful. Even staff walking around would be so quick to ask if we needed anything. We were there for 3 days and left on a tour for 5. Returning again and they let us store our luggage.

Check in excellent. Room not too bad although being at the rear of hotel our room looked directly onto multi story building site and they started work very early. One one chin in room which was poor for a top end room. Bar and lounge could be more comfortable. Overall. Hotel was ok but very very very expensive.

King room was of adequate size and the bed was good. 2 towers of rooms separated by a breezeway. Extensive Breakfast was good. Adjacent construction was noisy although some rooms were not affected. Location near the train station can be helpful. There is a short walk to the Royal Mile which was packed with people. Front desk staff was very helpful

Fabulous location. Just behind Princes Street. Quiet at night. Comfy clean room. Breakfast was done very well. All around great experience.

Friendly and helpful staff! Beautiful room. VERY short walk from train station. Very close to Royal Mile, tour buses, and dining places. Excellent breakfast provided in morning. Would highly recommend staying at this hotel, especially if it is your first visit to Edinburgh.

The location in old town and next to Edinburgh Waverly was great. However, there is construction directly adjacent to the hotel with signs saying PPE needed. The close/alley to the hotel was litteres. The rooms were clean but dated. Our phone in the room did not work.

Great and helpful staff. Excellent location- within walking distance of the attractions. Highly recommend it.

Extensive building work was being carried out which upset the running of the hotel. We were only there for 2 nights and when we arrived earlier to leave bags before check-in time we wanted to have coffees etc. Staff were polite but toilets we're all unavailable downstairs. We had to go to a room on the 5th floor to use the toilet. After we checked in the room was ok but a bit shabby for the price. It smelt of dampness in the bathroom. There was no light near the wardrobe so difficut to see into. The room temp was set and the air conditioning was not working making it uncomfortably warm overnight. We could also hear workmen's tools. We tried a couple of times to have dinner and bar meals but there was a problem with gas and most of what we chose was unavailable. It was a shame. I must say though the breakfasts in the hotel were excellent and well worth the cost. All of the staff were very good and very helpful but a warning about the building work may have helped. At almost £1000 for two nights it was disappointing. dampness in the bathroom.

Good service and near station

Our least favorite of places we stayed in Scotland. The room was fine, but absence of places for luggage and belongings was typical. Only one chair. Of all the very charming exteriors of hotels in Edinburgh, this hotel couldn’t compete. But very comfortable and gracious service.

Very near the Royal Mile, Edinburgh Castle, and other attractions, with easy access to the hop-on hop-off buses. Restaurant was pretty good, and staff were friendly and helpful. Construction going on behind the hotel was unsightly, but noise was not a problem.

Bad experience

This was a nicely renovated room in the bustling old town. You walk out the back door and you’re on the royal mile. The room was nice, but had a mildew smell. There was some construction which impacted the view but it wasn’t noisy during sleeping hours. And we even napped during the day. Some parts of the property are showing their age but this is a historic city!

We are so glad we got a room facing the train station and with a view of the palace. There is major construction happening in the back of this hotel.

While the hotel wasn’t fancy it was updated and spotless. I wouldn’t bother with the breakfast. You can find lots of tasty options nearby for the same price. That being said if you do go for the breakfast buffet the staff were friendly and efficient. As were the front desk staff.

Great hotel so central to where we wanted to go

Comfortable hotel with everything we needed. Location was perfect. Short walking distance to main sites, restaurants and pubs. Highly recommend.

Right next to the Royal Mile! Good breakfast buffet Near everything and very walkable Nice quiet room

The hotel is perfect and the staff are very nice and friendly & location is great with in walking distance from Edinburgh main attractions

Lovely hotel, with attentive and welcoming staff. We will be returning. Food and room were excellent and the location just a two minute walk from the station was perfect for us.

The stay was good apart from we were looking onto building site and noise started early morning, no one informed us

Amazing location to visit all the tourist attractions! Reception staff were welcoming from the moment I stepped in the door.

Excellent stay, staff were great, room fab and food at breakfast wS excellent. The restaurant manager was particularly welcoming and nice

Nice rooms and very nice staff. Rooms were clean and nice but very small. Had construction project happening next door. Very good location near the Royal Mile.

The thermostat was off when we arrived and I spent an uncomfortable first night. The desk was very responsive when I told them the temperature was uncomfortable.

Nice clean and comfortable accommodation

Great location

There is a construction next to the property and behind the room. Noisy

Easy walk to the Mile that was half way between Hollyrood and the Castle. Staff was very friendly and helpful. They had a great breakfast.

We enjoyed our stay.