The pool was great. Breakfast could have been explained better. And the included options should still be available if you already checked out. It was not my favorite experience, however, far from the worst as well.

The bathroom was not clean (hair in the bath tub) , empty shampoo container, empty body gel container. Awful!

Correct

Great stay

Excellent

My guest really enjoyed the easy access to the gym, sauna, spa and pool. An enjoyable stay. Would surely recommend.

Personnel courtois!

Dirty smell in the room. Price too high for the room quality.

I like this hotel.

Convenient location.

The pillows were too big and inconfortable! The plumbing in the bathtub with shower is very old and does not work very well, need to be replaced. The remote control of the television is lacking many usefull functions like; no guide to find out what is on,and the channel numbers do not match the listing provided by the hotel. The staff did not provide to my wife a paper invoice as requested. This hotel looks old and is average. Next time, if I have to pay 230 dollards per night, I will stay in Charlevoix instead of Saguenay.

Old property. Was noisy. 3*** on 5.

88888

Lit super confortable !

we had a pleasant experience overall. easy to find, easy access to different sites and activities.

Top quality dining in their restaurant with very friendly service from all staff.

I will go back!

It was great just the restaurant was not open

People working at the hotel are very nice and kind! Somehow the hotel need a lot of love. Some brown lines were visible in the bottom of the bath. Don’t know if it was rust or dirt. The fixture that hold the bar for the shower curtain was about to fall. It was very loose from the wall. So I was scared that if i stepped on the base off the curtain taking my shower, it will fall down. I was there for one night. The mattress was also kind of old. Very firm and you can feel the springs inside. And take some earplugs for the night cause you heard everything in the hallway and they started the vacuum machine at 8:30 am on a Saturday morning!

Super

Great guest services, clean room and great pool!

Bel Hotel

Impeccable

Every thing was fine😍

clean but hotel rooms need upgrade....

was good ! clean and nice

As a family accustomed to staying in various hotels, we have always chosen places that are welcoming and understanding, capable of accommodating family dynamics, including moments when children can be turbulent. We are aware that managing children can sometimes be challenging, and we always strive to minimize any inconvenience to other guests. Unfortunately, during our stay with you, despite our best efforts to manage our child who has several difficulties, we were surprised and saddened by the way the situation was handled by your staff. We were contacted by the reception in the early evening, and a security personnel visited us, informing us that we were disturbing other guests. I would like to clarify that we were not partying or intentionally creating noise, but merely trying our best to manage our child’s behavior in a particularly stressful situation for both him and us. This approach seemed not only excessive but also lacking in the understanding and empathy we have always encountered in other establishments. Of all the hotels we have stayed at, this experience has unfortunately been the most distressing and disappointing for our family. We are aware of the challenges that hosting families with children can present, and we hoped to find a welcoming and accommodating environment with you. This was far from the case. We therefore made the decision to leave the hotel the same evening, in search of a place more in tune with our needs.

like the place

Vacuum at 8am was the most terrible experience we had

Service impeccable

Really good place to stay. Enjoyed the pool and the spa. Rooms would use some upgrades but really well maintained. Staffs were all really good!

Terrible noisy