Great service. Great facilities and gorgeous resort. Excellent food and dinning options. Beach was well kept. From the moment we arrived the staff were very attentive and helpful. They handled our bags, had us in our room as an early checkin in a reasonable time. Made us feel welcome and gave us several perks for us to enjoy. Highly recommend this hotel if you like luxury and 5 star service

Not enough staff at the front door to help out with the luggages when checking in-out.

This is an older hotel. Unless you pay for a beach front room this property is old. It is split into 2 hotels which are joined by a bridge that takes you across the street to the beach side where the rooms are slightly nicer. Not the cleanest hotel and staff not professional. Beach chairs are uncomfortable and chairs by the pool are all on grass. Not the type of hotel we thought we were getting.

Our stay was wonderful from start to finish. The staff were so attentive and provided impeccable service. Especially Zoi who we had both at breakfast and the Galazio where she introduced the food, outstanding. The facilities were brilliant from the beach, pool, spa, gym and use of the paddle court. Will definitely be coming back here at some point in the future.

Such an awesome place! Friendly staff, clean room...close to the beach and the town center...great restaurants and bars on the hotel premises...

Minoa Palace was the perfect accommodation for us. The staff were very helpful and accommodating, they are the best part of the hotel. The rooms are spacious, breakfast was great and the pool area was big and comfortable.

Great to have a choice of poolside and beach areas. Room was very good and had a great view out into the bay. If anything could have been better it was that the food options could have been greater.

Really enjoyed our stay! Staff is super friendly, facilities are great, and food/drinks excellent. Both dinner a la carte and buffet are super high in quality and perfect value for money.

The staff were extremely friendly and helpful with anything we needed. The property is stunning. Would stay again.

Staff was excellent. Food, especially breakfast was a perfect start to the day. Food was local, Fresh and healthy.

Super

Great place to stay. The beach is wonderful and the food is really delicious and varied. We didn't get bored of the buffet and the al a carte menu was outstanding. We can't wait to come back!

Excellent property bar none.Demitris in the outside bar was especially accommodating Very happy with our experience.

Extraordinary happy staff, always with a smile nothing too much trouble!!

The stay was lovely. Our one complain is that the pools closed too early (18:00) would be nice if it was open a little longer. Hot tub could have been warmer. But generally a very nice hotel with very friendly staff.

We love the place we will definitely came back Everything about the place and the staff was amazing the breakfast was to die for This is what i call going the extra mile I was our 25 years silver wedding I didn't mention in my booking They found out about it the next day we found big cake heart shape and a bottle of prosecco With a card happy anniversary keep the good job See you soon

Excellent stay on the sea shore Very quiet On the beach breakfast - friendly and efficient staff - safe swimming for kids

My stay was wonderful! Nice location, great food, very friendly staff. Room was also very good. Cleaning should be improved.

We would absolutely come back here again. We had a lovely time despite being a bit cooler and stormier at the end of September. On arrival the staff were very friendly and helpful, we were shown to a seating area and checked in electronically. We were also given some fizz which always helps. Bags were taken to the room, always good after travelling. We had a few extras in the room on arrival such as a bottle of wine and some snacks. All the staff members, bar one or two, were very friendly, smiley and helpful. One or two were chugging on to the end of the season wishing they were elsewhere but it only showed itself in a slight grumpiness, it was only obvious because everyone else was so nice and smiley. The staff were able to sort issues really quickly and without fuss, greatly appreciated. The hotel is split between two sides of a road. The way it is built is really clever so you need to take a moment to get your bearings. You will not notice the road on the landward side unless you are by the hedge next to the road. We tried to sit there but moved. Everyone else seemed really happy there though so its probably just me being sound sensitive. There is a really nice bridge/walkway going from the main reception building to the beach side of the hotel, so you do not need to cross the road. There is a main pool here and we spent most of our time lounging around it. We had a suite of rooms on the landward side, a bedroom, lounge/ dining area and a bathroom. These were

Beautiful and relaxing resort.

Great place to stay for relaxation on the premises! What I particularly liked is that because the hotel is so spread out, it did not feel busy even though it was fully booked. The staff provided a great example of Greek philoxenia by catering to our every need. I think the property is just a few infrastructure upgrades away from being able to be considered a true luxury destination hotel and less of an all-inclusive place. Overall 4/5. Will recommend to anyone in my network needing a resort in Platanias.

Staff were really lovely and supportive the entire time. Best hotel i’ve been to!

Lovely cleaning staff, always left little surprises for us. Good options for food, lovely breakfast and we had halfboard - dinner, good options for vegetarians. Spa was very nice. Cant fault the hotel for anything, book it without hesitation

We are from Boston and we went to Crete to renew our vows. We choose Minoa to accommodate us and all our guests and we were above and beyond happy with our choice. The location of the hotel was amazing, food, cleanliness , structure, everything was more than we were expecting. The service and employes was sooooo lovely and friendly without excluding anyone. Zoe from the front desk was incredibly helpfull and made our stay unforgettable , people from the spa (Elizabeth got my nails done and she was amazingggg ).. Niko our server in the restaurant was every day so nice and we could tell how happy he was for working there. We truly reccomend Minoa Palace Resort and spa and we are looking forward to come back as many times as we can. Thank you so much all of you for an amazing time .

Gorgeous hotel with warm attentive staff.

Beautiful room, excellent breakfast, great bartenders, and excellent pool. Great stay with a group of 3 couples

Amazing place, people, location, stuff. Recommend and definitely want to come back .

The resort is nice but little bit old.

Excellent stay, beautiful hotel, staff & service very good Thank you for a great holiday

Beautiful modern resort with the best pool and spa in the area.

Our room was in a newly added wing and very spacious for 3. Very close to a noisy road though, but I guess that can’t be avoided in this area. Staff was friendly and breakfast was very good. It felt a bit overpriced compared to neighboring hotels though.

My wife and I loved everything, nice view, some many option for breakfast, room was cozy, everything was wonderful we loved it !!!!