Big comfortable clean room.

Very good

I found 2 cockroach in my room.

Excellent

Nice stay - hard to find staff when we had questions.Small rooms.

Great location to restaurants and stores! And not to far from Mount Rushmore! My husband and I recommend Comfort Inn & Suites in Rapid City, SD! To welcome you they had cold & fresh citrusy water! Thank you Comfort Inn & Suites!

Property is definitely aging but it was clean and the staff were very kind. Morning breakfast was very good.

Great front desk team!

This stay was everything we had hoped for.

This hotel stay was a mixed bag for me. Cleanliness - the room itself had been cleaned well. There were some dark spots on the tile in the bathroom that were stains and I'm not sure of the cause but I was worried it might be mold. It didn't seem damp enough but it was a bit disconcerting. The pool area was clean. The main issue was throughout the hotel the carpets really need to be replaced. There are stains throughout the hallways and bedrooms and although I saw staff using a steam cleaner, the stains would not budge. We also found a few roly polies in our room, which makes me wonder about moisture. Beds - the beds seemed quite firm when I first sat on them but ended up being extremely comfortable for my whole family and we slept well. There want a ton of hotel noise to bother us, especially with the A/C fan running. Promised amenities - the A/C did an excellent job cooling the room even in 105 degree weather, which is a big deal. The breakfast was decent - eggs, sausage/bacon, waffles, cereal, yogurt, fruit, bagels and toast were all available each morning. The meal wouldn't earn any culinary prizes but everyone in the family found something they liked and left full. The hot tub was out of order the entire time we were there which is a bummer because it was one of the reasons I chose this hotel over another. I get the impression it's been not working for some time. I might stay here again, but would look around first for better deals/amenities.

The included breakfast was plentiful, but very basic food.

Found two hair pins between the sheets. The courtesy shampoo, conditioner, lotion were 1/2 empty. Other than that, it was good.

Would stay again. Room was spacious and comfortable. Breakfast was good and staff was attentive.

Room was clean but the furniture was old (1970) decor, carpet was dirty throughout the hotel, friendly staff, okay breakfast.

Stayed there for 6 nights. Room was great and the location was nice just on the edge of town close to food and didn’t have to drive thru the town to see the sites. The hot tub was broke the whole time we were there and the pool was cool and not very warm.

You get what you pay!

Super easy to get to Mount Rushmore from here. Right on the edge of town. Lots of restaurants in area but none are particularly high end. Ie. Perkins’s and Culvers. And there is a Ruby Tuesdays basically on the same lot.

I was disappointed upon returning to my room after a day of sightseeing to find the room uncleaned and still in disarray. I was shocked when informed by the front desk that you need to fill out a form and hang on the door to request a cleaning with specific instructions on what you want done. I have traveled all over the world and stayed at various hotel chains without ever encountering this requirement.

Nice! Super!

The room door was ajar, and the beds weren't made. But they got it fixed up quickly. The breakfast is good. They need more handicap parking.

On a road trip with family, we pick this place to rest for one day. Children had fun at the pool, it was a bit cold. Wife enjoyed the hot tub and sauna. Gym was a plus for myself. It’s comfortable, simple but clean and well maintained. We enjoyed our stay!

Uncomfortable bed and heavy blankets. AC was VERY LOUD. Breakfast was late getting set up. Very limited choices. Waffle iron still had food pieces in it.

Everything went well. No complaints.

Hot breakfast….

Great location, very spacious king suite. Room was very comfortable with many comforts such as microwave, mini fridge, small kitchen sink, and sofa area. Bathroom products were Dove which is a step above many other brands. Location was very quiet although room walls are thin, we could easily hear folks in the hall and adjacent rooms. Breakfast choices were adequate although I would suggest a second coffee/tea station. This area was clogged and crowded every morning.

I’m very glad that the showers and drains ran properly! First thing I look for now when staying at a hotel. Swimming area was spacious with a small hot tub and sauna included. Breakfast was amazing with options of cooked eggs/bacon/sauges some days. Staff kept the breakfast room clean and well stock the whole time! My only issue, please remember to also clean inside the dressers as there were crumbs in ours that I had to clean myself. Overall, I would stay here again!

Courteous upon arrival. Room linens, bed table & chairs were clean. Had two black/purplish stains (possibly makeup) on floor in front of sink. We informed the desk and also housekeeping. They said they would schedule to have it cleaned but never showed in the 4 nights we were there. Not very friendly at front desk and did not ask us if our stay was satisfactory upon checking out.

Very friendly staff. Quiet clean place to stay.

Seem like quiet place

Very friendly front staff. Clean and comfortable room. Edge of town, easy to get to. Would recommend.

Front staff were very friendly! They also offered water and snacks to us tired travelers that really hit the spot. The room was clean and the bed was comfortable. We stayed here on our way to our final destination and again on our way home.

Breakfast was hot. Service was supposed to end at 9, but when i entered the area at 9:15, everything was still set up and the person in charge invited me to eat.