Location

Fantastic view to the sea front! Would recommend the balcony room, where you could enjoy the view with a drink. Very friendly staff and would stay again.

Our room faced the promenade and was just opposite the Bandshell. At 8 pm, the band began to play, and as they finished at 10 pm, we were thrilled by the fireworks visible from our room and our balcony.

This Hotel should be done up quickly. Our room/cupboard with a view of the rusty fire escape was outdated with a bathroom door out of the Ark, As for the breakfast, we payed £20 to make our own! make your own tea/coffee, toast, from a 2 slice 1930's toaster, form an ordely queue. No rolls/pastries/fresh fruit, just prunes and the hot food served out of a trolley/ban marie. Cheapest cereals as well. No parking, not even disabled. We left early.

The hotel is in a great location, right opposite the sea front. The staff are friendly from the front desk team to the housekeepers- all very nice. The sleep quality is very good; comfy beds, pillows and nice linen. The hotel itself is very dated and in desperate need of an update. Threadbare chairs, dirty carpets and old skool decoration. I can forgive the decoration as it does have a charm, but replace the chairs that are so worn you don’t even want to sit on them. It is quiet for saying the location, however the rooms do get hot and there’s no fan. This is especially difficult when they tell you not to open the window due to seagulls. The shower is bad, more like a portable tap than a shower really. It’s fine- but there does need to be investment to bring this hotel up to standard; not even former glory.

there was no air conditioning and the all floorboards squeaked in our room which was 204 and the room above which you could hear every movement

Had a lovely seaview single room very clean and all so had a lift but no hot water at all of my two days stay

A good reliable hotel, with very friendly reception.

inexpensive and noisy in the evenings, but convenient and accessible to the tennis

Location was good

Rather a tired room. Clean but stained carpet. Tatty furniture. But for the price we played can't complain. Ideal position and friendly staff

Great location, friendly staff

Happy with my stay for a night, I wish that there is a free parking.

Had a lovely room with a balcony Nice views and can hear the music across the road from the bandstand.Very friendly and pleasant staff and management .Enjoyed the festival which we had a fantastic view of and was lucky the weather was good.

Just what I needed for my 3 day meeting. Good value. However on arrival my booking seemed to have been lost.

Staff were very efficient and friendly

Great budget hotel, Overall ok. Toilet needs bleach Staff friendly

Friendly hotel great views of sea and also the Bandstand just across the road if you have a sea view room which is well worth it. Would definitely recommend and stay again

Stayed for a couple of nights on the top floor. Whilst a little tired in areas, this didn't affect the comfort of the room. Excellent value especially when treated to wonderful sea views. Didn't eat at the hotel as it was a celebration visit so food not needed therefore can't comment. Our friends paid almost 10x more for the hotel up the road .... I bet they didn't sleep any better than us!

We really loved our room. Everything you could need and THE BEST sea view ever! I also wanted to say a massive thank you to Ruth on reception as I called in a panic after we had left as my husband had left his wallet in our room. She was amazing and so were the house keeping who found it AND all safe. Other staff members were lovely too who we met

The location is perfect from the beach 2-3 minutes walk. The hotel is a sea front hotel.The local centre is a few minutes away where you can find a lot of food shops. Theres alot of halal places to eat but there’s not much choice to choose from. We were quite upset. There was a horrible smell as you enter Cumberland hotel. The rooms are average but the bathroom is Really Run Down!! It really needs a complete revamp. The housekeeping service was extremely slow. Parking is good you can buy a £2 pass from the reception for 24 hours and Sundays are free to park.

We found bedbugs in our bed. We were relocated. On checking out another resident was complaining that he found human faeces under his bed in a room he’d been moved to also having found bedbugs in the first. I’ve stayed here before but am very unlikely to return.

Stayed here when attending a wedding in the town. The room was fresh and clean nice breakfast lovely super helpful staff. Will stay again aa i visit the area often

Staff friendly, Hotel clean. Food excellent Tiny lift. Had difficulty getting my mobility scooter in. Disabled entrance through the basement

Yes this hotel is old but I would say it has character and we really enjoyed our stay it was quirky! The lady that checked us in was fabulous wish I had of got her name she was so welcoming and friendly and really made us feel at home she is a credit to this hotel and we will definitely be back ! It’s also in a great location and close to all you need !

There was a slight issue within the hotel which the staff dealt with promptly and professionally. Apart from that it was a good stay.

Everything in this hotel is old, dated. The building, the staff, the food and the beverages. To get a good housekeeping is a los t battle

Excellent hotel with friendly staff

Excellent hotel

Good, But it's a shame no early check in

small room , squeaky floorboards

Uncomfortable beds, could feel the springs. Dirty net curtains. Tired bathroom. Makeshift Maintenance, needs proper finishing of rooms