We stayed at Egret Point and our condo was very enjoyable.. The King Sized beds were very comfortable. It was an incredibly beautiful location. We were missing some basics like plates and toner in the printer, but overall it was very nice. I wish we had closer access to the private beach, and closer access to a front desk. The bike paths and walking areas were wonderful.

We arrived after a long hard drive on 95 after dark and not in a good mood. Staff at resort very friendly and helpful. Check in took less than a minute. Place was very nice and more than met our expectations. Really enjoyed the quiet time away from home and the wonderful views. Went to Savannah for the day and had an excellent lunch at Lady and sons. Trip was just what our family needed. 4 days away to relax and enjoy each other.

All reservations were cancelled by The Shipyard Resort due to Hurricane Irma. We have enjoyed the accommodations in the past

It really was a nice facility - really could use an update of living room furniture since it was as though one was sinking down into a bucket - no support for back and difficult to climb out.

It was a lovely condo, and in a good location near beach. Would like to come back for sure. We did find the microwave light on at odd times. Took us a few days to realize it was on a timer. Thought we might have ghosts! We have been home over a week now, and were wondering when we will receive our $150 deposit returned.

By all standards, this was a five star experience, except for checkin. From cleanliness to location to the spacious rooms, we couldn't have asked for more. Regarding checkin, the e-mail confirmation we received from Hotels.com was very unclear about where to check in. The address given was 35 De Allyon Ave. Since we don't live on H.H.,we had no idea where this is and assumed it's where the units are. We were turned away at the gate and after approaching the gate a second time were directed to the checkin. Directions and map could be greatly improved.

By all standards, this was a five star experience, except for checkin. From cleanliness to location to the spacious rooms, we couldnt have asked for more. Regarding checkin, the e-mail confirmation we received from Hotels.com was very unclear about where to check in. The address given was 35 De Allyon Ave. Since we dont live on H.H.,we had no idea where this is and assumed its where the units are. We were turned away at the gate and after approaching the gate a second time were directed to the checkin. Directions and map could be greatly improved.

our stay was amazing! it was more a house than an average apartment, really comfortable, and the staff was so kind! my family and I loved our weekend, and totally would go back.

Inside of condo was clean but aged. Tub in second bathroom had large split gap between it and wall. Landscape workers started very early AM and were quite loud. Outside property was well kept especially considering claenup from damage from huuricane

Very good vacation - peaceful, quiet, plenty of shops/restaurants

This was our second stay at Shipyard in the space of 3 months (see previous review by me for more detail on the place). Shipyard actually contains about 6 different resorts. Last time, our condo was in the Carolina Club, which had a very large jacuzzi and was very close to the outdoor playground. This time, we ended up in Egret Point, which is where the outdoor heated pool is - as well as the Health Club to which weeklong access can be obtained for a truly minimal fee. The condo was newer, fancier (granite countertop for example) and had a somewhat better layout with a jacuzzi tub in each bathroom (although slightly smaller). The view from the master was unparalleled in beauty, especially when ~100 egrets descended on the lagoon to explain its name. The dryer went out the night before thanksgiving, yet we did not suffer even a day's delay in its replacement - a lifesaver because we have a toddler in cloth diapers! The personnel were truly wonderful, in spite of the holiday, and went above and beyond to get a new unit installed and otherwise help. We haven't a complaint and cannot wait to go back (again)!

Second stay here and again we had a great room and good service

A relaxed stay, nice resort facilities (heated pool, hot tub, tennis courts, club house).

This was a wonderful place for the family and to be able to visit th relatives for Thanksgiving. The facility gave us many activities to keep us involved between the holiday festivities.

We booked this hotel with a complete ignorance of Hilton Head based on a whim to take our daughter to the beach 'one last time' before winter. We wanted a space where we could do our own cooking sometimes - easier with a toddler than always eating out - and have easy access to the beach. The condo was spacious with generous amenities, include a large shower in the master with strong water pressure, a nice jacuzzi and full-sized washer & dryer. There were also 2 cruiser bikes per condo for complimentary use, which appeared of very good quality. (We packed our own bikes so did not try them out.) The development is gated with very friendly security/admissions personnel. The entire development was lovely with several large ponds complete with sunning turtles and gators, a well-groomed gold course, pools, and well-kept playgrounds. There were bike paths throughout the development, that were enjoyable to ride, and also direct beach access, though that stretch of beach is currently undergoing 'renourishment', so not ideal for biking. The local children's museum (see below), wonderful restaurants, a nice supermarket, and the main public beach access were all easily bikable. We plan to stay here again in future and highly recommend.

Our check in was the worst part of the trip. They couldn't find our reservation through Expedia. Then they had the wrong number of days for our stay; one less than we booked. We had to pay an additional full day charge (more than the Expedia price!) and spent time wrangling with the staff to rectify it, ugh. Don't know if Expedia dropped the ball or Spinnaker did? HOWEVER- the Expedia price were best on the net and we really liked to whirlpool bath (big enough for two) and the spacious living area within the Villa. We'd book it again.

Our check in was the worst part of the trip. They couldnt find our reservation through Expedia. Then they had the wrong number of days for our stay; one less than we booked. We had to pay an additional full day charge (more than the Expedia price!) and spent time wrangling with the staff to rectify it, ugh. Dont know if Expedia dropped the ball or Spinnaker did?HOWEVER- the Expedia price were best on the net and we really liked to whirlpool bath (big enough for two) and the spacious living area within the Villa.Wed book it again.

We enjoyed the stay and looking forward to returning next year.

The condo was more than satisfactory for the price (although we stayed off season). Site amenities were good.

Nice area of hilton head. Property was beautiful. Villa was enormous! Amazing value for the price. Good condition but a little dirty...saw some dead bugs on arrival. Better than live ones of course. We were almost a mile from the beach...wish beach was slightly more accessible but it was a very scenic and manageable walk.

After traveling for several hours we arrive to the check in and they could not find our reservation. We provided last name, id, confirmation number and a copy of the confirmation but they could Not find it. Instead of taking care of us we were left ignored and they took care of other customers. When we asked we were told that ee eere not in the system and reservation specialists were gone for the day. Then after insisting they found our reservation and were told that we were already checked in...... We got the keys and finally able to get in. The cottage needs maintenance mainly outside.

Everything we needed was furnished. Close to lots of restaurants and activities.

We had a nice visit to Hilton Head. The condo was very nice. We enjoyed sitting on the back porch watching the nature around us.

We loved our cottage and it was convienent to everything. Great to be able to cook in your own kitchen. Only surprise was a cockroach on the ceiling our final night.

Three night stay...experience was good. It wasn't the type of unit we were expecting but worked out well. Very nice pool area. Close to beach and shopping center with restaurants.

We stayed at the Whitewater rentals in a two bedroom suite. It was clean and had plenty of room for a family of five. It is located just a couple blocks from the beach. We walked and rode bikes to get around most everywhere. We loved how close it was to so many good restaurants and little shops. The heated pool was definitely an added bonus.

This was not a room, but a three bedroom house we rented for the weekend. It was spectacular and everything went as we expected. Lovely property, prompt and friendly staff and we will definitely come back!

Loved the condo. Beautiful and spacious. Perfect for our occasion.

Upon checkin-the mgr greeted me by name, prior to me showing any ID. Room was modern & clean. Shuttle driver was very pleasant & prompt on pick up & drop offs. They did not run the shuttle on Saturday, which is my only complaint.