Very clean

Great room set up for large families. Fantastic breakfast and super nice employees. Close to all highways.

Staff was quite unwelcoming. No greeting upon arrival and when we requested bedding, the response we got was, "Well come down and get it". It's a shame though because the property was decent for a last minute overnight stay. Don't be fooled by the "suite". It is just a average room, no suite at all.

The suite we stayed in was spacious enough for 2 adults, 2 children, and a baby. It was clean. My kids (7 and 4 years old) loved the big king size beds. The bathroom was standard size. There was a microwave and fridge. Everything was clean. The room was next to the gym so it was a bit noisy at night around 10-11pm. Our view from the window was to the parking lot and the freeway. The only issue was on Saturday night where we were heading up to our room and waiting for the elevator, a random lady went up to my husband and she must’ve been drunk or on something else, but was claiming that someone took her against her will, she was muttering and then walked out of the hotel. Perhaps there should be security checking whether people inside hotel are truly guests or not. Overall though it was a decent room.

Great property!

The man at the front desk was amazing, he dealt with a Karen on the phone better than I ever coukd and still gave myself and 2 other families excellent service. We initially had booked and prepaid at another hotel but they jad overbooked. This was one of 2 hotels that still had rooms and our kids LOVED it so now its our go-to! Thank you for a lovely stay, we will be back!

Parking not enough

The staff and managers are very friendly, helpful and supportive. Clean premises and rooms! When I visit Corona California, I will definitely book a room at this Holiday Express. Thank you !

Our stay was overall good, the breakfast is the best. The only issue was the first night we were there, there was a party in the lobby that went until 2am. Our room was close to the lobby, so we did not get much sleep that night.

Got a room facing the freeway Very noisy Coffee maker did not work Weak water pressure in the shower

Beautiful hotel with easy access to restaurants, shopping and the 15 freeway. Comfy beds and bedding. Excellent continental breakfast. REALLY CLEAN! Air conditioner was noisy but we didn’t need it and reported to staff for maintenance check. We would stay there again.

Great

Good service quiet area.

Nice

We got in late and slept right away. We woke up and found ants all over in the bathroom area. We packed up and decided to grab breakfast and go ASAP. Pancake machine wasn’t working. Apple juice was very watered down (We stayed at a Holiday Inn Express 2 nights prior, so we immediately noticed the difference). I would not stay here ever again. The front desk was not surprised to hear about the ants. They said sorry and basically shrugged their shoulders.

The staff at the front desk was great! She is was considerate, asked me about my stay, and I felt welcomed. Unfortunately that was the best part of my stay. The hotel looks run down from the outside and appears to possibly be somewhere people are staying in between places. I did not feel safe as it is tucked away behind the freeway. My room was somewhat modern but smelled like cleaning products ( which a lot of hotels do when you first walk in) but this place more than usual. It was very humid in my room and curtains were pretty dated. The air conditioner was super loud all night and my room was right next to the freeway so I heard the train and freeway all night. The door in the room had a hatch lock and being a solo female traveler on the second floor, it was just not safe. They really need to add a deadbolt there. The wifi was good but the tv was super old. The bed was fantastic as all holiday inn bedding is! I would not stay here again.

There soaps in the shower. Just need Netflix on tv

Very small beds were uncomfortable.

Super

Everything was good my only two complaints, the air conditioner is noisy and I woke up every single time the air conditioner would turn on. One of the kitchen staff when I was having a conversation with my family and made us move to a diffrent table.

Clean and great stay

The staff were extremely helpful and friendly .

Everything was delightful.

Quiet at night

Easy Check In. Helpful staff

Was in town for business. I always stay at holiday inn due to comfortable beds and the pillow!!! Best pillows in the hotel game!

Very nice personal.

Good service but the cleaning service could be better not refilling of coffee in the room

Well.. where to start. I'm an IHG member, but no apparent benefits to booking via Hotels.com. Room placement, sucked... first room off the lobby, ground floor. So noisy, a waste of our money since we couldn't sleep well due to all the noise around the clock. We went to the pool area, which the signage was lacking in identifying. A sign pointed down the hall where our room was, but didn't point to 'enter the stairwell, then enter the outside door'. On the pool deck, we put our things on the ground (lack of tables, cubby holes). When picking up our items after 20 minutes, noticed ants all over our things. Managed to get one in bed an hour later, not cool Breakfast... overall, not bad. The veggie omelet was actually delicious, the turkey sausage was cooked to death and had not a bit of moisture left in it. The sausage gravy was delicious, a great selection of breads, butter, cream cheese, fruit, juices, pancakes, etc. One hypocrisy item... Paper straws... then.. styrofoam plates, plastic utensils wrapped in plastic, and plastic cups. For CA, a big fail (I love plastic) The bed was comfy, the TV channels absolutely sucked. The TV interaction was slow and not useful. It would be nice to be able to stream, using my own account to avoid all of that. For the price of 225.00 for a single night, I would never reserve again, through IHG or through hotels.com. Really just not worth the money. You can get a king suite in Vegas for the same price.

CS was excellent, very helpful and friendly. Room was very clean and organized. Very modern. Enjoyed every minute of it.

As far as being comfortable, I have no complaints. My biggest gripes are that it was noisy and the overall cleanliness of the room. The jetted tub in the room was less than clean. One of the covers of the jet was missing, revealing a dark and grimy coating. I fear what may have been underneath all the others. There was a dark colored coating on the underside of the tub drain as well, which I was careful not to touch. I would imagine that with charging extra for a room with a tub like that that there would be proper cleaning implemented. The blinds in the room were also filthy and stained. The remote for the TV had dirt crusted into it and the phone was also very dirty. I didn’t touch them to avoid whatever was lurking behind. I know that rooms are not cleaned every day but when they are, it’s hoped that they would be done so in detail to avoid spreading disease and mold.

It was excellent the pool and Jacuzzi were fresh and clean.