It was a great Experience for Us. Our Butler Noris was simply amazing and ready to help at all times. TRS is a wonderful place for couples.

Hospitality, everything was great.

Everything was good except the quality of the rooms. We had a premium room but still things were falling apart. Shower knob got broken, AC stoped working, etc.

Norris was the best. Everything was great. Food was great. Service was great, and everyone was very friendly.

My 10yr wedding anniversary was amazing at the TRS! We had the best butler who made sure our stay was everything we dreamed of. His name was Rod!

Noris was the best butler ever.

Everything was great thanks to my butler Randy the one I meet at the hotel

Our Butler, Noris, was super helpful. Each morning I got a text about the days events and she booked our dinners each night. The food overall was good…maybe not great, but good. The spa was amazing!

All good except the sales pitch for the Travel Club.

Had a Blast, thank you to Randy and Paola for Excellent service !!! And everyone else for making it a trip to remember!!

Nancy was wonderful and very helpful!

My husband and I just stayed at the Resort. Randy, I butler was exceptional and provided us with the best experience. We loved both of the bartenders Josea, best service weve experienced in all of our years of traveling. We will definitely be back!!!

The attention,welcoming of the staff. Our butler Eddy Bautista was amazing. Food and cleanliness great. Will definitely return.

Liked the adults only option

I had a great stay everyone was nice and very helpful. Property was beautiful and had a lot to offer. Eddy was my main man and always there for me with great suggestions and help. He made sure I enjoyed my stay, enjoyed my birthday and overall just enjoyed the resort. I’m forever grateful for him!

Rodney the butler was good at informing us about events for the day and planning

Our trip was amazing, the staff was awesom and our buttler Norielis was everything we could of hoped for, we wish we could take her on every trip we go on. This was our second time at the resort and we will be coming back naxt year

Best place for vacation. I was Maldives last years. This is the best place I ever vacation. I recommend for everyone go on TRS .

The assigned butler, Noris provided a great experience and made our stay one to remember. Overall, the experience was great but not everything is perfect. Just a few suggestions: try adding Caribbean or Dominican cuisine to the options. Also, consider infusing more culture into the experience. But overall, Noris was awesome!! The experience was great!!

Had a wonderful experience at this resort! From the time we got here until the time we left! Norielis was our buttler and she was absolutely amazing. Friendly, very intune to our every need and very attentive! When we come back we will definitely be asking for her!! I highly recommend this resort, you will not be disappointed!

I’ve been to many resorts in Dominican Republic over the years , but this resort stands out above the others because of service that was provided by Expedia butler Rodney. He made our stay unforgettable and help us worry free vacation. He booked all the restaurant reservations for us on the spot and provided decorations for our room on my birthday. It was pleasant surprise. Every morning he would massage me to see if I need anything and if he can book a restaurant or excursion or any other requests. He gets 5* for his services and might be the only reason I’ll consider staying at TRS again.

Our butler eddie was great! All staff were extremely friendly and helpful. Food was excellent and a lot of choices

Randy and his team were absolutely Great !

Well, this is a mix review. The overall staff, were very friendly and respectful. But the room was not as neat as I expected, since the first day, the floor was full of dust, the lavatory was clogged and expelling some black smelling leaves. The butler service should be optional, since ours, were missing in action since the first day. And the drop that filled the cup, was the aggressive behaviors of Keidy against one of his partner. I've never seeing in my life a person showing that aggressive behaviors in an professional environment in front of a customer. His aggressiveness escalated in seconds, and I though he will be physically with his peer just because his peer offered to help to look for coconut water. He said in presence of everyone that he hate his peer and wanted him to be fired. This for me.is an unacceptable behavior in a customer service area.

Butler service was amazing so was everything else

Loved this property, all the dining options, and how friendly and helpful the staff is. My favorite part though is that they have golf carts that drive you around which was so beneficial for my 82 year old mom.

It is a very nice resort. The personnel is very attentive and professional and the hotel is first class.

I had the worst experience of traveling to a new country ever. Due to profanity i cannot clearly explain what happened but my life was at risk because of how unsafe the area outside the resort was. One of the restaurant owners (an Italian restaurant beside Las Torres) in the resort was racist and rude to us selectively. He didn't allow us to get inside a Restaurant for wearing shorts saying it's "informal". But we could see others walking by wearing the same thing and even some people inside with literally the same dress. The manager was RUDE. Thankfully we took pictures for proof and complained to the front desk. The hotel-hired taxi driver tried to scam us by charging way more than the agreed amount (at the front desk) without even mentioning it to us while on the way to SDQ airport. I only noticed it because I could see his phone from the back seat setting up the amount on the card reader. He just stopped in the middle of nowhere and argued for 10-15 minutes. We ended up paying a higher amount for "fake fees" as we were scared for our safety. Never going back to this country ever again. Only go here if you have unlimited money to dispose of and never plan to go outside of the resort.

We had amazing five days With amazing food and amazing Customer Service

Rooms are spacious.

This is a very clean, beautiful escape of a holiday. We enjoyed our stay! The beach is breathtaking! Randy, our butler, was very friendly and prompt with all responses. He made sure we were comfortable. The only problems we had were the first room’s temperature did not cool, so we moved to another room the following day, and also we wish they would use lids on top of the buffet areas due to flies/gnats. All-in-all, I would highly recommend for relaxing stay!

Not the greatest 5 star resort. But our butler, Julio, was an absolute gem. Catered to our every need and was super responsive when we needed to cancel or make bookings for restaurants, excursions, taxi rides, etc.