Excellent.

the staff are all very nice and helpful. the breakfast is nice and the location closes to the “old street”. I like the vibes here. but the onsen is not small. if you eager for having a great onsen, it may be fulfill your expectation.

The hotel service was very fine. Staffs are very friendly. Hotel restaurant was very good the Japanese style breakfast was excellent. The room is a bit small but it was clean and convenient to upstairs hot spring. Location is good. Hotel shuttle bus made our stay much easier. Thanks to all the hard work.

Staff were super nice and friendly, the hospitality were amazing. Food and room were nice. Onsen for men were comfortable but somehow there were bleach smell from the outdoor onsen pool.

Amazing stay. Service is excellent, especially the shuttle service between the hotel and the train station. The staff are so obliging. Location is good as it is within walking distance to the old town and most restaurants/cafes and shops.

The staff is incredible. Very courteous and helpful. The location is in walking distance to attractions. The staff made me feel welcomed. I highly recommend this establishment.

All are good

The traditional accommodation, the friendly attentive staff. We loved it all..the kaiseki dinner, the Japanese style western breakfast and the views around the ryokan were stunning.

Great place to stay, great location, staff wonderful. Didn’t eat here so can’t comment on food. Room and particularly bathroom a bit on the small side. Onsen and massage excellent

Quiet, serene and relaxing. I came to detox in the onsen and I got what I wanted

Great place and character

Good hotel, especially for dinner, it is very good.

Perfect stay

Very nice traditional Japanese room. Property is close to shopping and dining. Staff are very helpful.

we arrived before noon, room was ready and we were treated like royals. breakfast is amazing!

Rooms are with terrible smell !!!

Everything was superb, staff were nice, the meals were lovely, the only thing that disappointed me a bit was there is no outdoor hot spring for ladies and I didn’t know that when I booked (probably I didn’t read the details properly)

Very good services. However , the Japanese breakfast can be improved.

Excellent Service

Beautiful public bath that was transformed from a store house which built in Meiji Era

Excellence location! The service at this hotel is very good, very friendly and approachable staffs! My child is below 3 so there was no additional charge for meals, but they prepared very scrumptious dinner & breakfast for her! Will definitely stay at this hotel again if I visit takayama!

Yummy meal - Just let them know your food preference, they will fulfill your request. Free shuttle service between takayama station and hotel. Wonderful onsen.

Our stay at this ryokan did not disappoint! It was a special experience from the beginning to the end. The service is excellent and the location is ideal. We enjoyed the keiseki and Hida beef dinners and the interesting Japanese breakfasts.

Japanese hospitality at its best. Amazing service!

Incredible location right on the river and near the historical areas. Most attentive service you'll ever get from hotel staff. Authentic Japanese inn experience.

Incredible experience. When arriving at the hotel, a hotel employee was already waiting for us outside (I guess he was waiting for guests all afternoon). Check in was very smooth and friendly. The rooms were very comfortable. We booked the dining option and the food was excellent! At night we visited the onsen on the top floor of the hotel. Great experience except for the couple of tourists who unfortunately refused to obey hotel rules and wore swimwear and didn't shower before entering the onsen. The location is great, only a couple of minutes walk to Sanmachi Suji and about 10-15 minute walk to the train station.

Great stay in this modern ryokan. Room was not big but ok for 4. Great onsen, nice kaseiki diner with Hida beef in the room. Staff is amazing.

Good hotel, but pricey for services provided

Staff are very nice and helpful. Will stay here again

The staff are very nice esp the housekeeper of each room. They are cheerful, attentive and polite.

The location is good. Unfortunately we dun have time to try the onsen. That night we saw a cockcroach inside our room, but we thought it's due to the unlock door and heavy rain outside. But overall staff was nice and good was good . But it would be great if renovation could be done as it is abit old though clean

Overall I like this onsen ryokan: 1) Location - perfect for tourists strolling around the Takayama town (also convenient for senior old aged parents or grandparents as the ryokan location is inside the town) 2) Very clean, tidy throughout all the areas such as lobby, rooms, onsen 3) Onsen - since the ryokan is located in the town, do not expect there is an outdoor onsen with natural stones and trees. However, there is a semi-outdoor (quite decent size with wooden made) onsen but only for men 4) Food is fresh and good, but do not expect luxury types. Hidi beef at the dinner - portion is not large and quality ok, not top quality.