It was amazing experience to stay at a palace! The rooms are beautiful they are different in sizes and every room has its own story. The location is perfect it is near everything. The staff are friendly and helpful.

This place is clean and beautiful. The breakfast is excellent. The host is always willing to help

We came into Florence and found that the hotel we booked was a Gem. the rooms are spacious and had all the amenities. we where within walking distance of everything. the staff was amazing and don't miss out on breakfast.

great

Our stay here was perfect! The room was clean and beautiful! The location was perfect for walking around Florence. Breakfast every morning out in the garden patio was delicious and the service was great! Loved the little Italian pizzeria restaurant in the next street over. We’d definitely stay here again.

Good hotel

I wasn’t sure what to expect since I have stayed in this type of hotel. It was beyond lovely and so comfortable. The gardens where we at breakfast were fantastic and the rooms were spacious which was a nice change after 3 nights in a very small hotel room in Rome. We will definitely be back!

It is hard to imagine a more romantic place to stay - a beautiful Palazzo complete with ceiling frescos and a lot of old works charm and delightful staff. Plus the location was superb - an easy walk into the centre and with some amazingly good local restaurants (many in the same street). This hotel puts you in the mood for Florence before you even get out of the door.

Amazing! I always stay there when I go to Florence!

Yes loved the place!

Absolutely perfect. Stayed in three hotels in Florence. This was the best by far. Everything exceeded expectations. Can’t wait to go back.

Close to the train station and tourist attractions. Hotel was gated at night so felt safe. However the room itself had several concerns. To start it had an odd, poorly designed layout. For one, it had multiple stairwells. We had to go into a narrow corridor that took us down a few steps only to go up a narrow stairwell to get to out room door. The bedroom was also a climb up a long stairwell. Then there was the living space that was in a corner room with an odd recessed wall that split the wall into two levels. Moreover we didn't have hot water for two days and our rain shower head did not turn on. We had to shower holding the spray nozzle. Could have stayed elsewhere for much less.

Beautiful hotel although a little walk from the city center. Great staff and service.

Amazing!

Cozy charming place

Hidden gem. True to Italian character. Website piccys dont do justice to capture hotels stately, inner beauty. Peaceful pretty courtyard to spend evenings in and have al fresco breakfast. Food is exceptional...breakfast consisted of juices, tea/coffee, plain/mixed omelettes with or without salmon/bacon accompaniment; meat platters, fruit platters, pastries. Throughout the day there was also fruit juices/water and pastries to help yourself to too. Fridge in room with free water and option to buy other items ie wine The hotel had lovely private, sitting areas if you didnt want to stay in your room Rooms are enormous so great for multiple occupants. Have usual bathrobes, toiletries expected at this level. Staff are super friendly and very attentive to service Hotel great for walking to all areas in Florence and lots restaurants in nearby vicinity for evening dinner If there was a negative it would be the amount of staircases but that would depend on the room allocated...there is a lovely glass lift.... We had the basement tho which may have been the old servants quarters...huge room and lovely but so many stairs when up and down frequently

Great location and delicious breakfast.

Hotel in a good location and very charming. We stayed in the Studio with our two kids. The room was very spacious and beds comfortable but a couple of things could be improved. One, the drain in the bath/shower was clogged and the temperature gauge for the rainshower overhead was scalding hot and could not be adjusted. The room itself was very dark and poorly lit. The Studio is below the dining room so you do need to go down a set of stairs to access but noise from upstairs was not a problem. The room is across from a staff area also - it felt a bit like you were in a much lesser space than the grandeur of the rest of the hotel but this is reflected in the price. Breakfast was very good and the staff were very helpful and let us rest in the living rooms while we waited to go to the train station after we had checked out and gone sightseeing. Beautiful walled garden above street level - they are doing restoration work on the plaster now but we didnt hear any noise.

Large spacious, comfortable rooms. No restaurant or bar. The garden looked tired and the rooms were dark. Staff was excellent.

Love this small Pallazo. Can't wait to go back.

Excellent staff, central location,

Amazing place and the staff was really good. The palace is spectacular and the room was comfortable and spacious. The breakfast was also very good. I would really advice this place.

Beautiful hotel with kind and attentive staff. Very good location. Only downside was that parking was not free!

Historic buildings

Oustanding hotel. Excellent service. Very clean. Comfortable. Perfect location. Personal efficient friendly 5 star service! Checks every box for excellence!

Amazing property, with some of the original antiques and beautiful rooms. Fabulous location. Staff is delightful. Our room, a Jur. suite, was enormous and very comfortable. Would just like to have had a few more plugs in the room, and a desk somewhere, even in a common area. Just could not find one anywhere.

Great, great place. Fantastic service, beautiful place.

Better than expected in many ways: center location, historical building, newer facilities, spacious room, comfortable breakfast, etc.

Large room with comfortable beds. Great air conditioning! Wonderful breakfast. Great customer service. Nice location. Walked everywhere. Never had to take a taxi.

Great location, beautiful garden for breakfast - and lovely room

Amazing historical feel and friendly staff. A very Italian Downton Abbey feel.

It feels like a home and not a hotel The staff, the LOCATION and the ambiance set it apart.