There was a bit of a cockroach issue in the room. Otherwise, it was ok

Expensive for the what it is. WiFi slow and intermittent. Noisy in terms of the outside but it was also possible to hear the other doors opening and closing very loudly. And for some reason they had me as a no show, so other passenger entered my room while I was there. Having stayed in other hotels in Manhattan, I wouldn’t return.

Hotel was amazing!!

Very convenient and clean. Room service was very polite. Will stay here again when i need a quick stay in the city.

I didnt end up sleeping here. I was wigged out by the fact the bathroom light was broken and the ac wouldn't turn on. There were broken chips off of the furniture as well as fruit flies in room. The room is located in the basement and the air conditioning unit is located overhead which feels dangerous. I feel that The Gatsby should lower the price due to these conditions especially if they put guests in the basement with little natural lighting. The staff was wonderful in trying to help me, but I have higher standards for my partner who I got this hotel for as it was their first night back in the city. I hope The Gatsby can improve. The staff was very kind and accommodating.

AC didnt work very well and ran the entire night to barely cool the room. Trash caddy in the entryway at night stunk the downstairs up. The location is good, close to anything you'd need

The property is located walking distance from a lot of stores, restaurants, and transportation. Staff was great, daily clean up were great. My only comment is that the cabinets(dresser?) in our room was broken, the curtains was just thrown in it(I’m guessing they fell off the window and left there), and there was no hot water(the one time I got it hot it took 15 minutes of running the water). So if you’re looking for an affordable simple clean stay this is it.

The location was great! Super close to everything. The staff was very helpful and friendly, the rooms were clean and the beds were extremely comfortable. However, we got one tv channel in another language and that was it. Not bad, BUT the shower was the dealbreaker for me. The teensiest, weakest trickle of water came out. I meant to take a photo, it was so bad. I've heard old men pee with more vigor than that sad shower. We ended up letting the water run into the tub, squatting, and washing medieval-peasant-by-the-river style. If not for this, I would gladly give 5 stars as the price, great staff, and location can't be beat. If bathing isn't high on your priorities, give the Gatsby a try!

Close to Soho

The hotel was overbooked and we waited 45 minutes to check in. The gentleman at the front desk did not have access to properly manage bookings. He tried his best but management needs a better way of checking in guests. For 45 minutes we believed we would not have a room.

the room had a couple of bugs, the restroom light didnt work, tv didnt work. i reported it and some one came to fix the next day. it was so noisy at night time.

It was right nearby subway station, so it was easy to get around city.

no parking. no water bottles.no ice. no fridge in the room itself.and the garage parking was not at a discount.It was supposed to be included but since it wasnt at least they should have a discount.

I've never stayed in a worse hotel. 2 months ago the Gatsby was actually a homeless shelter. I feels like it never changed... The safe wasn't working, the TV wasn't working and the room was pretty bareboned. Then I complained and they "upgraded" me to a bigger room. The shades had holes in them, the lampshades didn't match and the lightbulb was blown out - they didn't have a new one for me. The towel rack was held up with large amounts of white plaster - looks like someone put a random glob of white crap on the wall. ALSO.. I tried to take a shower and the drain in the bathtub was stuffed up... so I had to walk back to the original room to take a shower. The staff was nice. Never stay here.

Great area. Flooded bedroom. Young staff commenting on my family member.

This place is terrible. It reminds me if a seedy notell motel. Front door is locked after hours and you have to be buzzed in. After check in- I was given my card and was told that my room is level c. This was the cellar. And it was a dump. No remotes, bed looked dirty. Absolutely not. I went back up and asked for another room. Nothing available. I told them to cancel the reservation. The problem with most 3rd party vendors is that nothing is handled with any sense of urgency. I am waiting for a refund because I didn’t say.

The front desk asking for more money. After online and advanced payment. They make unnecessary arguments. Frustrating the guest. Facilities are not working at all. Very poor management

Great location. There’s basically no lobby. Upon arrival the desk staff ignored us and we waited 30 minutes. The first key they gave us for the room didn’t work at all. The second key finally worked but looked like the lock on the door was running out of battery. I paid for the Queen bed room. The bed in the room was a full. There was no fridge, the tv didn’t work, no hand soap, no outlets by the bed. The wall-unit AC leaked, woke up and stepped in a puddle of water, shoes, socks, other belongings soaked. Had to use all of the towels in the bathroom to clean it up. And they charge us a facilities fee? For what? It seems like they just very poorly remodeled, at least we weren’t in the basement. The staff at check out was much nicer and accommodating than the staff who checked us in, and agreed to refund the facilities fee. His kindness did help so I’m thankful for that. I do take responsibility for not doing more research, if the ‘reviews’ are good. They are probably fake. Would recommend paying a little more for a chain hotel at least.

The first time I encountered a door card error, the mobile phone charging socket in the room was broken, and there was no toothbrush, toothpaste and slippers💔

You sent me to a CLOSED HOTEL and I found out ON ARRIVAL. UPDATE YOUR INFORMATION.

Very simple, but accommodated all my needs for a great price.

There are plenty of better places out there

My overall stay was okay. Definitely not good enough to want to stay there again. The location was convenient to my plans so that was nice but that was the only real positive. My main problem is that the price did not match the quality of the room. I do not mind paying a decent amount of money for a good room but the pictures online did not really match what i experienced. The room was simple which is fine but everything was run down looking and dirty. The pillow had a stain, the tub had some sort of black goo and hair in it, the walls were poorly painted and scuffed everywhere, and the bed kept sliding off the frame/had a fitted sheet that did not fit. Even check in wasnt great. I stood there for a while with three employees and no one even acknowledged me. I think two of them were off the clock but if you are sitting there talking about work then at least stop so the person at the desk can greet me. If this was a cheap hotel i probably wouldn't care but over $300 should have gotten me a better experience.

Relatively inexpensive and true to advertising. Small but clean room, bathroom was not great, good location, and the "staff", by which I mean the sole employee at the front desk was friendly and efficient. The bathroom had no soap or other toiletries when I arrived but she provided them when asked. Similarly, there was just a single towel provided but I found the secret stash down the hallway near housekeeping. The bed and pillows are okay but there is no mattress cover underneath the very thin sheet so that was disconcerting. The doors to the rooms don't really fit so you have to pull them hard to get them to close. This, obviously, is not conducive to sound sleeping when your neighbors return late at night. I liked the big window overlooking the small park next door. Pleasant to hear birds and see trees on E. Houston and it's a fun area.

I selected the property for its proximity to three events in the area. It was the perfect location with a wonderfully friendly staff.

Most importantly, the bedroom was spotlessly clean. Less impressive was the missing bar of soap and when provided it was miniscule in size. Had to ask for second bath towel even though we registered with 2 guests. Convenient location.

I was on the C level and there was a horrible noise all night long that was coming from one of the utility closets down there. It was very difficult to sleep. There were also hairs on my sheets prior to when I got in bed.

It's a very convenient place for going out to restaurants and supermarkets. Easy to access metro and bus. Facilities and cleaness are average. Every staff are nice! Resulted, it is cost effective!

It was small i’ve been in better quality for this price and the staff wasn’t all that convenient.

They have rooms on the basement level and will book you there without telling you the room is horrible, loud street and people can look into your room from the street.

Simple, clean and affordable place to stay.

Would not stay here again. It’s not a 3 star hotel by any measure.