Good for a night or two - it’s new but fairly rudimentary in terms of appointments - but fine for the mid budget traveller. Theres nothing wrong with it but I suspect there are nicer apartments on offer

Steve at reception was great in sorting an issue for us. Have stayed here before and would happily go back.

Michelle the general manager is great and makes sure we get goodies on arrival... and throughout our stay. And usually get a message from hotel prior to check in time saying rooms ready.

Aaaah had a power problem the hot water was down but thats all nothing that wasnt fixed

Ruby Gold Coast by CLLIX was amazing. Late check-in was easy. It was safe and quiet at night. Transport was easily accessible. Although we didn't use a carpark or have the time to use the pool or gym it was nice knowing those options were there if needed. Walkable distance to food, drinks and a beautiful sunrise down at the beach. If we could have stayed longer we definitely would have. Thank you.

Well-sized unit - having kitchen and living areas was particularly helpful for our stay. Staff helpful.

The Ruby was very convenient to our conference location, at a very good price. Staff were friendly and the cafe was handy. We enjoyed our time there and certainly would stay at the Ruby again.

Was good accomodation

Lovely apartment at a very good rate.

Great view Noisy childrens area next door No in house restaurant

Was okay.

a Great stay at Ruby Hotel. clean and modern with everything you need. heated pool was a bonus. it was a shame that the steam room and sauna was out of order for our stay. easy to get to and walkable to the centre of surfers paradise but far enough way to be quite at night. will stay again for sure

Staff are very helpful. Property is in great location for good value. The unit ‘s floor is not very clean, could use a mop. The kitchen cookware needs to be updated. The frying pan is not the “non-stick” type and very hard to clean.

Cleaning should have been better for arrival.

The property condition is not good, if you looking for a very pleasant vacation, this is not the one you are going to choose. I booked two nights and decide to check out after one night.

Advertising an on-site dining and cocktail bar, but after our arrival and speaking with staff the next day we were told that the dining and bar areas had been closed for the past five months. If we had been aware of this at time of booking we would have chosen another property to stay at.

Amazing place!!! Perfect apartment for a family The café downstairs is great, try a coffee there Staff and front desk are friendly Very close to main beach and walking distance to surfers paradise

Great value for money and good location.

Such a nice apartment with stunning views and great facilities! So close to everything, would stay again.

The Ruby is conveniently located in the center of Gold coasts buzzling precinct. And because if the angle of the building structure you are able to take advantage of the rising and spectacular setting sun.

The staff were very accomodating. We had a lovely stay and they made us feel very welcome.

Had eallt good stay and the staff were great, friendly and helpful

We have great time stay in this apartment, short walk to beach, restaurants and shopping. Very recommended.

I was put in a room that haven't had any house keeping done ..add no towels or doona was told that I would have to doona the next day still didn't hear nothing..and found a females pad with blood on it under my bed and when I spoke with the hotel about it still wasn't cleaned for over 24 hours and I for the hotel for high price hotel witch because of the bloody females pag under my bed and was informed that there was no house keeping done on my room by the receptionist that told me this for the rest of my stay I felt dirty being in that room..I was given a free night because I was wanting a full refund..witch I know I should of got a full refund as this is not expected in any hotel nor a expensive or Budget hotel ..I was not given a full refund as this is very serious what has happened and I have the pictures of the bloody females pad to prove this next two paper work that proves I was at that location...Im very disappointed about this as I have a disability on the ndis and my family paid for the hotel and my hotel....I would like to still get a full refund because of this ...they deserve to have this bad review and I'm taking it to a current affair also

So overall average in my opinion & room for improvement. 1) check in process when reception is closed arriving after hours could be refined. Security guard luckily was there to assist. 2) room tidy but showing signs of wear, walls marked beyond what would be ‘normal’. -Bed was comfortable however try to request rooms on the south. If you happen to get a room next door to “Paradiso” be warned it’s loud & music/PAs are being played during day hours. So if you’re trying to have a nanna nap/kip in afternoon, forget it! -air conditioner was very loud sounding like an aircraft jet engine. Raised this concern & maintenance person looked at it briefly. Just ended up getting used to it. -location a few blocks away from amenities so it was fine. Again my opinion only & not trying to difficult. Just some improvement required

Loved our stay so clean relaxing and the view was amazing and very friendly and helpful staff thank you

We stayed with our two teenage girls for a week away in the two bedroom apartments located on 24th floor Ocean view it was a lovely stay staff were helpful

The atmosphere in the lobby is nice. I felt comfortable and relaxed walking in and out of the hotel. The staff on reception were approachable and lovely. The view was spectacular, we had ocean and city view. The apartment itself was okay. It was not sound proof as stated. We heard loud banging from the apartment below us and noises coming from the apartments next to ours. Overall we were pretty happy with the location and the view we had. Free and secure parking was plus as well.

Staff were all very nice. Great welcome gift and room was comfortable. Unfortunately for myself a solo traveller looking to read and relax the water park next door was very loud and could be heard with the doors closed well into the evening.

Sink was not clean. Needs stainless cleaner for fat deposits. Wanted to use spare blanket. It seemed was never washed as it was smelling of sweat. Entertainment optiobs were good abd easy to understand. Kitchen overall was clean. Aircon couldn't be better. Awesome. Toilet clean. Bathroom shower tile wall needs clean. Otherwise ok. Swimming pool looked dirty. Not appealing. Reception area looks classy.

Excellent, staff, location, amenities, clean and tidy

Lovely room, nice view, quiet and clean