Closed to airport. New building.

Comfy

Excellent, Everything Good

Brand new property Great team. Restaurant team is amazing and good is great

Love that place because customer service was awesome since check in until end happy to enjoy that Hotel close to shopping centers mall and restaurants very clean beds comfortable room very spacious elevators amazing

It may be a good idea to have a take telephone shower added to the shower. For small people, it would make them feel better when taking a shower.

Good service

Nice

I like the view of the mountains from any window

Great place to stay, I would definitely recommend. The staff very friendly and went out of their way to help. Dayron, Gloria and Milagros were the best!

Excellent and friendly staff. Ready 24/7

Clean very nice views exelent service very profesional

Staff were so pleasant.

We stayed here for one night as we had an early flight from Arequipa. After we had been travelling around for a week we enjoyed the 'western' comforts - great shower, comfy bed. We had dinner at the hotel which was very nice, and the service was great. But for us, we were really disappointed at the noise. I dont know if there was a concert on nearby, or if it was to do with the protests which were starting to gather pace, but late into the night/early hours of the morning we could hear loud music/a person on a microphone so we barely slept. For a modern, newly built hotel we would of expected better soundproofing!

It was a wonderful stay, staff members were friendly and helpful. Even their dining option was great, definitely would come back.

The front desk staff are so friendly and helpful, our two days canyon tour start 3:30am, she asked the kitchen to package breakfast for us. Help us make call to tour company to confirm pick up. Our room is very clean, highly recommend this hotel

Restaurant and bar can be so much better

The hotel is situated away from the hustle and bustle of historic center, but it a short taxi ride away from many attractions. The pluses for this hotel are the following 1. The rooms and common area are very clean. 2. Close to good restaurants 3. Very good breakfast spread But the strength of the hotel is the friendly, effective and attentive staff. A special shot out to Fatima at front desk.

Very clean and organized. I recommend it

The stay was wonderful and would recommend any solo traveler or even family to stay at this hotel, they do their very best to make sure the stay is comfortable, I was greeted with a drink and explained all the amenities available to me, was able to hold bags past checkout and also able to call taxis if you need one to visit the city. Overall very accommodating.

Nice restaurant.

Stand new and swank hotel between downtown and the airport. Best bed I have slept on in any hotel in this two month trip - so comfortable. Great staff, great breakfast and I had a delicious steak dinner as well in the restaurant. Quiet and comfortable. Great staff. Large TV with hundreds of channels. Convenient to get to the airport.

The best hotel I visited during my 3 week trip in Peru. The hotel is very modern with nice comfortable beds and big tvs. The gym is small but nice and the spa amenities are free to use and pretty good for Latin American standards. The staff is very friendly which was a plus. I heard some minor dog barking but this hotel is very quiet compared to most others in the major cities. I would definitely come back here!

Impecable!

Beautiful hotel. Amazing room. Very high quality mattress. Amazing staff. Amazing food and drinks. One of the best hotel experiences of my life and ive stayed in over 300 different hotels. 5 stars overall. Only downside is location. Nothing much to do in walking distance. However the hotel has all the amenities one could want. Free breakfast is also amazing, omelete, bread, ham and cheese platter, cereal and yogurt, fresh natural fruit smoothie. Amazing fruit bowl. Fantastic coffee. I never leave reviews for hotels however this one deserves a full review. Exceptional in everyway. One could not ask for anything more.

Excellent hotel, I really enjoy my three weeks vacations in Sonesta Hotel. Friendly people, great food, the service is the best, I will comeback soon María Deaton

They had an amazing customer service, specially in the restaurant. The staff was amazing and very friendly !!! (Gloria, Fatima, Milagros, Toñito, Nicolas, Ernesto, Andres and Junior) They were always very attractive making sure that we had a great time while we were there, they were always checking up on us making sure that we had received everything with great service. Every day they clean and disinfected the room entirely which I loved specially in this time that everything should be clean thoroughly because of the pandemic. We stayed for 12 days at the hotel in Arequipa and I strongly recommend it, I definitely go back there if I have the chance to stop by Arequipa again

Everything was perfect

Todo estuvo súper bien, la atención y calidez del personal fue increíble.

The Sonesta is a fairly new hotel with large rooms and excellent staff. Because of Covid the restaurants were closed, but room service was available. The rooms were very clean and I would stay there again.

Great staff! Breakfast at time , really nice. Comfy bed. Some noise from outside / lack of AC but not too necessary. Good anti COVID precautions.

Due to Corona virus regulations, a/c was not working but wasn’t informed until we got to the room. Had to ask for a fan. Internet was kind of spotty, they said was because the high volume of occupancy. Almost no hot water in the shower. Food and room service was good!