Perfect spot close to food and shopping.

Way too over priced. Not worth the money but it was alright. Some flies and the room was too hot.

Hotel was ok, no frills - was clean and functional. Person on the front desk was very pleasant and helpful. Check in / check out straightforward. Would use again.

It was nice

Good for the price

I enjoyed it and I plan to be back. Marks on the sink were a bit off putting, could do with a mini renovation. Was impressed with the iron and hairdryer when requested. Manager is excellent and helpful. So much in walking distance. Easy to receive food deliveries by meeting at the door. Nice warm and hot water. Appreciate the kettle, mugs, glasses, microwave and the right amount of hangers in the wardrobe. Housekeeping is every other day. Think this needs to be updated online but that was okay for us and you can always request if you need something in between such as fresh towels. Appreciate the net curtains to keep the light coming in and maintain privacy at the same time. An important thing that we look for when booking.

Staff was awesome. He really went out his way to makesure it was a smooth stay for me.

Postives: Manager is very nice and very helpful. Three slots for parking at the front so first come first serve. There are parking spaces in surrounding roads free from 18:30 to 08:30. Hotel in Ilford Town Centre and easy access to train stations and shops. Negatives: Initially stayed in a room and was not happy due to pungent smell from the bathroom, and was not clean. In addition there the shower heads were broken. Informed the manager regarding this and rectified the issue by moving us to another room which was better. We still had a problem where hot water seems to stop working at night so there have been nights were we could not shower at night. Room curtains were very dusty, personally never had a problem before but I was constantly sneezing and congested therefore had to take antihistamines to overcome the issue.

Was lovely stay. Room was clean and tidy. My only quarm is that the hotel is on a busy one way street so there’s a bit of noise. Also, as my stay was in the summer - it was extremely hot. However, did get a fan when I asked for one.

The host was excellent friendly always there to help. Knowledge of area regarding where to eat out etc. Couldnt ask for better

Staff pleasant. However room was in poor condition. Broken window, dirty carpets, tiles and toilet roll holder off the wall

The room was excellent. Te manager was more then excellent. It was a great stay

Use this hotel when working in London and think it is great value.

Standard

Nice clean place to stay. Friendly staff.

It's reasonably good. But, I can find a better hotel for the same price with free breakfast, daily changing of linen etc.

I was terribly disappointed when i booked for a hotel room based on pictures on the internet, just to get there and end up living in a loft. The description of the room should have been made clear, which was not so. Whilst the customer service was great- especially the lady in the reception (Mandie) who was exceptionally helpful- the hotel service could improve on its value offering to customers. For instance you check in late 3pm and check out too early (10m)- that could be adjusted to flexible checking and not too early checkout. These long boring piece is not intended to undermine the place or some of the good things in the hotel, but i thought that the feedback might help the hotel for future improvement

The staff were incredibly helpful. So welcoming and polite. It’s a small family run place and good value for money

very nice. near station