Location Spacious room

No coffee shop No afternoon tea A bit dusty in room wardrope space Lack of fruit options and fresh juice

Best in Amritsar

Anytime is too expensive

Location and food

The way I was charged at Taj Swarna, I had been given upgrade options after I bought my stay first, consequently I had accepted upgrade twice before my Real stay date. What normally upgrade is our first booking stays as it is and there are add on. But somehow you guys decide to upgrade me to one complimentary Airport ride on my second acceptance of your offer and when I accepted the third upgrade this complimentary option was taken away without my awareness. Now at the last day of my stay, I had to pay 2500 rs extra for airport pick up on my bill , I felt that I was being cheated (as this ride could have cost me just under 500 rs on Uber) . I did try to explain my whole upgrading with your email offers at reception but I end up paying this amount.

Extremely Good.

Size of the room

Staff were very friendly at the breakfast venue . Concierge needs more local Info for tourist

That’s it was impersonal … other yak’s I have stayed in were more personal in terms of welcome and room greetings

I was at the hotel for my birthday, but did not mention it. The hotel staff must have noticed it on my ID document and surprised me with a birthday cake - which was an extremely thoughtful gesture!

LOCATION IS GOOD

FOOD AND SERVICE IN RESTAURANT.

We have missed breakfast, but lunch was really great