One night stay all staff very knowledgeable and professional. I ordered the birthday package which was presented beautifully in the room and the pool and sauna area was lovely. Breakfast was served beautifully and the view from our hotel window was amazing. Will definitely stay here again.

Room was a good size. Asked for shower as pregnant. Given accessible room with wet room. Lots of water all over the bathroom after showering. Pool ok size and was out of order on last day. A bit disappointing as we picked this hotel for pool facilities. Sauna was still working but didn't use. Food was very good at breakfast and dinner. Had 2 free drinks to use at the bar. Good location in centre of Edinburgh. Parking at the back of the hotel for £20/day. For the price, facilities a bit disappointing but the staff were all excellent.

Employees were very friendly and helpful. Nice and comfy room. Good shower. Loved the biscuits with the tea in the room and excellent breakfast. Great location too. No air conditioning but came in winter.

Great access to Royal Mile and restaurants.and to museums and the Castle.and i loved the pool for a swim.Appreciated too the room cookies and the free bottle of wine. And hot chocolate packages.

Amazing view of the castle from our room! The buffet breakfast in the morning was delicious! So many choices-

We had an excellent stay here. Staff were fantastic and so approachable. We had breakfast one morning which was fine. Great room service options. View from our first floor room was fantastic. We had a birthday package included which was great.

Castle view. Friendly staff. Comfortable Pool onsite

My only complaint was that the beds were uncomfortable and this seems to be how all beds are in hotels across Europe. Other than that, great hotel!

The hotel looks a little dated from the approach but once you enter the inside looks high quality and definitely a touch above your typical chain hotel. We were based on the first floor in a superior room with a balcony. We were not disappointed and loved the extra touches like the duck, hand cream and earplugs. Our only complaints which we reported to reception was a broken coffee table which collapsed with us placing a rucksack on top and the lack of a seal on the shower door which let water spill over the floor. The positives outweighed the few negatives and we were delighted with our direct view of the castle and the vibrant Grassmarket area which bustled with activity. The hotel is in a great location convenient to many attractions and eateries or to use the hop on hop off bus. The bigger and popular eating places are within a fifteen minute walk and Victoria Street leading to the Royal Mile are just ten minutes away (we used this route rather than take the many steps which give a more direct access). Check in was friendly and helpful although a little long winded when after a long journey all we wanted was to get to our room to freshen up. Check out again was helpful with available bag storage although the queue was long albeit with three receptionists but that’s due to the overwhelming popularity of this hotel. We used Tesco Clubcard points to pay for our room and feel we a had a super deal. Would recommend and return again.

The view of the castle and central location we spectacular

Perfect location for tourist sights. Close to good restaurant and bars, book ahead as always busy. Rooms do not have acoustic glazing so even with windows shut you still get the morning noice of builders and rubbish trucks etc also no A/C so you would need windows open in summer and this would make outside noice worse. Would still stay again.

We had a lovely few days at the Apex Grassmarket, perfect hotel and location for a city break in Edinburgh right in the heart of the town close to the castle, bars, pubs, restaurants, sightseeing and more!

Bathroom wasn’t very well cleaned. Nice big sized room. Nice decor. Carpet has bleach spots all over it. No milk for coffee - you have to ring reception for some, but didn’t get a reply!

Average city centre hotel with modern-ish facilities and courteous staff. Decent size room with a good view of the castle. However, the room was unbearably hot and there was no air conditioning to turn down or regulate the temperature. This was in October in Edinburgh (it wasn't hot) so really shouldn't be an issue. There was a small electric fan provided in the room but it was noisy and ineffective. Got absolutely no sleep whatsoever as a result of the high temperature and this really ruined our trip to the city. Would definitely not stay here again.

AMAZING castle view from our room. A little noisy as people leaving bars at night, but they provide ear plugs.

Excellent - EXCEPT - hotel needs to put in accessible ramps.

Hotel was in a great location but unfortunately our room was located next to either construction or deliveries. I’m not sure which as we could not see anything but it was very noisy every morning starting around 5am. The hotel was clean and very friendly, efficient, helpful staff.

Extremely nice personal ( receptionists, restaurant). Close ti everything. Great breakfast. Big, cosy and clean room. Nice with the pool. Nice view to the garden.

The hotel is in a very popular area which is good and bad. Great for getting to everything, bad because it was very noisy outside and the rooms were so warm you needed to keep the windows open so you could sleep.

The hotel was conveniently located near Victoria St, the Edinburgh Castle, the Royal Mile in the historic area. My husband is gluten free and we were surprised that they made his eggs to order with gluten free toast daily. We had a pleasant stay.

Beautiful hotel in an incredibly great location. Rooms were spacious and sparkling clean. Thanks for tea and coffee in the room. Grateful for the bath too. Easy walk to many highlights of this beautiful city and restaurants/pubs

Great location and views of the castle

Great location and staff. Lovely and clean. Located in bustling area but rooms were so quiet at night

Very walkable and near the castle.

What a great hotel! Excellent customer service from check-in to check-out. The location is perfect and strategically central. Everybody amongst the hotel staff was pleasant and helpful.

Lovely spot. Loved my castle view room. Deep in the city centre. Was perfect for my needs of exploring around the city. Would definitely stay again.

Outstanding! Comfortable room, quiet, very helpful staff. Very pleased with our stay here.

Convenient for castle and Royal Mile. Great breakfast choice and nice bar. We walked all the way to Arthur’s seat which was about 40 mins walk

Good location, however, the hotel is too old, and the bathroom is not clean and has an odor.

This was within walking distance of the Castle and all the things we wanted to do . Highly recommend.

We chose this hotel because of its convenient location to the Edinburgh Castle and the Royal Mile. We couldn’t have asked for a better place to stay!

Nice place. No complaints