The facilities at the hotel were excellent as was the view and the location. We were really impressed with these parts of the stay however the room facilities not match the hotel standard. The toilet had a major leak which covered a third of the bathroom floor with water but was rectified the following day after a plumber was called to fix it. The bathroom tap was also dripping constantly but when this was raised we found out they knew about it, perhaps a heads up would have been nice. The other issues we encountered were that the hot/cold water controls in the shower were next to impossible to get to a suitable temperature. It took about 2-3 minutes for the water to begin to get hot and then it quickly escalated to near boiling point quickly after. Unfortunately we were unable to find a happy medium between hot and cold so it was a matter of toggling between the two for the duration of a shower. Not something you want to do no matter the standard of accommodation. On Saturday afternoon my wife wanted to take a bath, again not able to find a happy balance between too hot and too cold but the main problem was that the plug in the bath could not make a tight seal. We could only get about 6-8cm of water in before it leaked out. As it was a push in, push out plug she had no option but to forego the bath. The only other criticism was that with such a fantastic view there was only 1 lounge chair on the balcony. Shame the room did not meet The Langham standard.

Stunning views and lovely apartment. The hot water is very in and out so the shower wasn’t great. The pillows are small and hard and just one chair on the deck feels a little underdone.

Was absolutely amazing I couldn’t believe the view and the size I was in love and felt like I was in a pent house great job would definitely recommend and stay again

Very nice, spacious well appointed apartment, but a little too far to walk to all amenities.

Primo spot, modern facilities and great location. Planning to stay again!

The 3 bedroom sub penthouse was immaculately presented! It was perfect for my large family with lots of space and options for family members to do their own thing within the apartment. With so many balcony options- it was hard to leave. Our family were extremely comfortable with with multiple bathrooms and entertainments ammenities. Definitely would return again- only minor questionable comfort would be the modular couch as it was hard to get comfortable due to its lack of depth but the cushions made up for it. Such a beautiful and well thought out layout!

We had a lovely stay at The Jewel. The only downsides Was for our 5 night stay in a 2 bed apartment with 4 people we would have preferred extra bath towels & towels for the pools/spa. Apart from that our stay was amazing.

Great unit and location within easy walking distance from Surfers or Broadbeach. Great pools.