Enjoyed a lovely weekend at the Doric hotel. The staff were very welcoming and friendly. The hotel itself was very clean and nicely decorated. The food was very nice. The drinks were very reasonably priced. We were very happy with our annex room.

It was perfect to what we needed.staff were attentive and place spotless.entertainment was good and good touch with the bingo although we never won.can I just say a mention to young Sophie who worked in the dining room.credit to the hotel.hope to come back next year

We were a family of 4 . Room very spacious, clean, had fresh towels everyday. Made use of the pool which was heated. We had booked hafe board, they do all inclusive if i had known i would had payed the extra. Food was excellent, staff was very friendly couldnt do enough to make yr stay enjoyable. We'll definitely be coming back here

Reception area on arrival is lovely and modern. But looks can be deceiving. Venture up the stairs and you step through a time warp into what can only be described as something akin to Fawlty Towers. The stairs and landing are out of the ark with dated carpets and yellowing anaglypta. The family room that greeted us was no better. Threadbare carpet in places, mattresses that clearly had not been changed in many a year. Lovely antique ceiling tiles and with an appealing brown frame!!! An avenging wooden window overlooked the incredibly noisy extract fan from the kitchens!! Next morning I asked to change rooms and the very friendly receptionist obliged and put us in a more modern room, which was a little more comfy due to the updated decor and fittings, however the same ceiling tiles were still a feature. The bathroom was still dated and still overlooking the extract fan, however the double glazing of this window helped to dull the drone, and the beds, whilst a little better, were still quite worn. Breakfast was mediocre at best, and if, like us, you were not dining at night you are treated as second class citizens in the table provision, as you were reserved your breakfast table at dinner the previous evening. Generally the hotel staff, give or take a few, were friendly and helpful. Hotel is right opposite the tram stop, so that was useful. Needless to stay we won’t be back.

Nice enough hotel, good sized family rooms, and included breakfast and dinner. Bathroom in our room was very dated and smells badly of cigarettes and noise from the hotel directly beneath our room until after 10pm each night, but nice and quiet after that so we slept well. Staff were all friendly but the service at dinner was painfully slow and disjointed, especially if you had kids because they had a separate menu, it took nearly 2 hours to get all our courses. Parking outside the hotel was difficult to find a space but there was parking avaliable for free on local streets. Also a good location for the north end of the illuminations which we thought was the better part.

Not the best. Bad creaky floorboards. On the 4th floor that’s all I could hear day and night. Tiny lift only fits 2 people in so if you have mobility issues and don’t want to wait about move rooms

Room looked nothing like the pictures on the hotel website. We were placed in a family room that was old dull and by it's sell by date. Toilet didn't flush took 3 days to be fixed. extremely noisy at night due to a generator noise outside the room window which was on constantly until the early hours of the morning. Family room not suitable when you have kids with this going on. Entertainment very loud while in room

Was disappointed to have to pay per night holding deposit in case we damaged the room - this was not told at time of booking with Hotels .Com - reception staff were not interested that we were OAP’s Will not be going again and would not recommend