Dirty nasty rooms. Cobwebs in the bathroom with spiders in them. Dirt all over the floors and fridge. Beds are hard and the door did NOT bolt lock. Air

There's a two-level staircase from the lobby to the 2nd floor, no elevator. There were also no rolling carts, which would have been helpful since we had enough stuff for a 3-week road trip. Fortunately, the staff was able to change our room to the ground floor. Also, the room door was so difficult to open that I thought the key card wasn't working; my husband had to push the door open for me and for the fellow traveler next door having the same problem with her card. Another issue - hopefully a one-time thing: the site says "breakfast included." We were told by the night clerk that breakfast would be in the adjoining restaurant beginning at 6 AM. At 6 AM the next morning, there was no breakfast and the day clerk gave us a certificate to use at a nearby Quality Inn. When we finally checked out around 8:30 AM, the restaurant was open and we were told they were just late opening up. It was not a grab-and-go meal but one that had to be ordered and prepared, which would have been fine had we not had to get on the road. Finally, a general note: while the bed was comfortable and the shower great, there were very few outlets, no chair, no desk - all useful amenities on a long road trip with intermittent wi-fi access. (First world problems!)

Amazing service, very friendly and smiling. Room was great, clean and cozy. Very refreshing!

Check-in went, okay. It was rather late in the evening when I arrived. I was told there was no breakfast available at this location, but was given a blue pass to have breakfast at the Days Inn just down the road. After getting my key card, I drove around to park. There were, what appeared to be, some real shady characters in and around the parking area. I tried to keep an eye on my vehicle by parking close to the room. The on sight restaurant was not open, nor was the exercise room, or the pool. The desk clerk was nice enough, but I was too tired to call and ask for some soap to wash with. I didn't want to walk by the questionable folks in the parking area.

A scary surprise! I was assigned a room that was already occupied by team members. The lady in the room was so angry because I opened the door but she was with 2 other staff members and they didn't registered the room as occupied. The receptionist was very sorry, it wasn't her fault and apologize but the reaction of the other lady even when I understand it was their fault was so mad!!

Supposedly this was a Wyndham hotel, but essentially it was an old motel that and attempt had been made to modernize. Instead it was worse than trying to put lipstick on a pig. The grounds were old, trash was outside the trash bins, the restaurant was non-existent, they did not even have coffee in the lobby, nor did they care. It is the first time that I have ever resented having to pay for such a lackluster hotel / motel. I could honestly describe the description as false advertising.

The staff were the best. They make you feel welcome. The property is very clean, somewhat dated. Not the fanciest. Simple and clean.

We were promptly greeted by the friendliest desk clerk I've encountered in a long time and she explained everything clearly and didn't miss anything.