Hotel was outdated and pool was empty, fitness was closed and food was horrible

Welcoming staff - our 4th or 5th visit in the past year. Convenient, known, comfortable value priced.

Welcoming staff - our 4th or 5th visit in the past year. Convenient, known, comfortable value priced.

Loads of free car parking, friendly and helpful reception staff. Room was exceptionally clean and in great condition and as always at Holiday Inns the beds are really comfortable, nice bedding and pillows. Premium room had it's own Lilly coffee maker and free snacks/drinks in the fridge which was a nice touch. Good quality products to use in the bathroom which was also immaculately clean. All round really happy with my stay!

Loads of free car parking, friendly and helpful reception staff. Room was exceptionally clean and in great condition and as always at Holiday Inns the beds are really comfortable, nice bedding and pillows. Premium room had it's own Lilly coffee maker and free snacks/drinks in the fridge which was a nice touch. Good quality products to use in the bathroom which was also immaculately clean. All round really happy with my stay!

Being close by to Norwich. Very good breakfast.

Only stayed 2 nights. Rest of time touring using hotel as a base. Therefore limited experience to offer a detailed view.

Only stayed 2 nights. Rest of time touring using hotel as a base. Therefore limited experience to offer a detailed view.

We stayed for 2 nights. The room was very clean and tidy and the buffet breakfast was excellent. Plenty of free parking.

We stayed for 2 nights. The room was very clean and tidy and the buffet breakfast was excellent. Plenty of free parking.

We had a lovely stay. Room was clean and tidy on arrival. Staff friendly. Would stay again.

We had a lovely stay. Room was clean and tidy on arrival. Staff friendly. Would stay again.

The swimming pool and friendly staff

The swimming pool and friendly staff

My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds. When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning. Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off. £90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.

My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds. When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning. Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off. £90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.

Air conditioning wasn’t working in our room and quite hot

Air conditioning wasn’t working in our room and quite hot

Very attractive & good renovated hotel. Decoration good, standard room shower room is a bit tight. Excellent breakfast, lovely staff, pool, sauna & jaccuzzi. Adequate car parking, on bus routes to Norwich, although these are no good evening times.

Very attractive & good renovated hotel. Decoration good, standard room shower room is a bit tight. Excellent breakfast, lovely staff, pool, sauna & jaccuzzi. Adequate car parking, on bus routes to Norwich, although these are no good evening times.

A good property for a weekend stay. Room was spacious and very clean. Well equipped with tea and coffee plus kettle. Breakfast was very good.

A good property for a weekend stay. Room was spacious and very clean. Well equipped with tea and coffee plus kettle. Breakfast was very good.

Brilliant, comfortable, clean excellent facilities and good breakfast couldn’t ask for more.

Only proble was that we bookeda double room and it was 2 single beds pushed together

Brilliant, comfortable, clean excellent facilities and good breakfast couldn’t ask for more.

Only proble was that we bookeda double room and it was 2 single beds pushed together

Check in was very good but the room is not a superior room and is smaller than advertised so have been miss charged. The bathroom is tiny and I do mean tiny. It’s a mission manoeuvring to turn so you can shut the door.

Check in was very good but the room is not a superior room and is smaller than advertised so have been miss charged. The bathroom is tiny and I do mean tiny. It’s a mission manoeuvring to turn so you can shut the door.

The staff are really friendly, the room is a good size and the beds comfy. The room is clean, but unfortunately as soon as we opened the door we were hit by the smell of smoke. It’s a non smoking room, but clearly the previous occupants had been smoking. The cleaner had left the window open and we were given an air freshener to spray but it didn’t help. The hotel was full so couldn’t be moved. A real shame, a child and 2 non smokers, it spoilt the stay really.

The staff are really friendly, the room is a good size and the beds comfy. The room is clean, but unfortunately as soon as we opened the door we were hit by the smell of smoke. It’s a non smoking room, but clearly the previous occupants had been smoking. The cleaner had left the window open and we were given an air freshener to spray but it didn’t help. The hotel was full so couldn’t be moved. A real shame, a child and 2 non smokers, it spoilt the stay really.

Nice staff, convenient location, fair rate

Warm welcome and really friendly staff.