Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, sun loungers
View from room
Premium Room, 1 King Bed (Nomad) | Bathroom | Free toiletries, hair dryer, towels, soap
Premium bedding, in-room safe, desk, laptop workspace
View from room
9.0
Excelente(1002 Reseñas)

Hotel en Dallas, TX

2 huéspedes · 1 habitación · 1 baño

Razones para reservar

A los huéspedes les encantaLos huéspedes dan a esta propiedad la puntuación máxima
Incluye lo esencialPiscina, Cocina o cocina pequeña, Aire acondicionado y más
Reserva con confianzaColaboramos con los principales sitios web de viajes para que estés seguro de que estás obteniendo una buena oferta de alquiler perfecto.

Acerca de este hotel

Hotel with 2 restaurants, near American Airlines Center
This hotel features 2 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Servicios

Piscina
Aire acondicionado
Cocina o cocina pequeña
Internet/WiFi
Lavandería
TV
Gimnasio o centro de fitness

Mapa de Dallas, TX

Habitaciones Disponibles

Room, 1 King Bed

Camas no especificadas

Room
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.

Premium Room, 1 King Bed (Zen)

Camas no especificadas

Room
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.

Premium Room, 1 King Bed (Nomad)

Camas no especificadas

Room
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.

Room, 1 King Bed, Corner

Camas no especificadas

Room
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Camas no especificadas

Room
Capacidad para alojar 2
Serás dirigido a Hotels.com para consultar disponibilidad y precios.
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Reseñas

9.0
Excelente(1002 Reseñas)
1.0
Nov 2024
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
1.0
Nov 2024
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
5.0
Nov 2024
The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!
4.0
Oct 2024
Interesting and unique decor. Friendly employee at front desk. Hamilton bar and restaurant was very good. Not the best area of town but I enjoyed the stay and would stay there again.
4.0
Oct 2024
Interesting and unique decor. Friendly employee at front desk. Hamilton bar and restaurant was very good. Not the best area of town but I enjoyed the stay and would stay there again.
2.0
Oct 2024
Unsafe area and other guests and unfriendly staff.
2.0
Oct 2024
Unsafe area and other guests and unfriendly staff.
3.0
Oct 2024
Got to the hotel at 4:10pm (check in is 4pm) and waited almost two hours because they had to verify their king rooms remaining. Rooms were also overpriced for what they were.

Preguntas frecuentes

¿Cuánto cuesta alquilar este hotel en comparación con otros en Dallas?

El precio medio de un alquiler en Dallas es 134 € por noche. Este alquiler es 19 € más elevado que la media.

¿Este hotel incluye aparcamiento?

Lorenzo Hotel Dallas, Tapestry Collection by Hilton no cuenta con aparcamiento. Para más información, contacta directamente con el alojamiento.

¿hotel cuenta con piscina?

Sí, Lorenzo Hotel Dallas, Tapestry Collection by Hilton cuenta con piscina en sus instalaciones. ¡Trae bañador!

¿Lorenzo Hotel Dallas, Tapestry Collection by Hilton admite mascotas?

Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"

¿Qué comodidades están disponibles en Lorenzo Hotel Dallas, Tapestry Collection by Hilton?

Hemos encontrado 7 comodidades para este alquiler. Esto incluye piscina, aire acondicionado, cocina o cocina pequeña, internet/wifi y lavandería.

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