Pricy

Good location. Felt safe as a solo female traveller

As a non-coffee drinker, inability to have a hot drink in my room that didn't have a tainted taste of coffee from the machine was very disappointing

The room was absolutely clean and perfect.

Terrible parking ballet service, bad attitude, the girl at the reception took a long time to attend me, half without activating the keys and also told me to park in a place where they fined me.

Mold in Shower that I reported. Repair made in timely manner but they painted. so had paint smell Treadmills were not working and I was unable to use one day.

location and rooftop

There was a fire alarm test. Which we totally understood but unfortunately our mic in our room did not fully function. We never heard it was a test. So my husband and I got out of bed put on some clothes and walked quickly down the stairs from the seventh floor. Exited the building walked in the rain around the building only for find a lobby full of people enjoying their breakfast, coffee and working on their laptops. As we questioned the front desk gal she said “ it was a test” we and two other couples told her that’s not what came through our pa in our rooms. She didn’t apologize or show any empathy instead she said “well all of us heard it downstairs” as she continued to make her welcome bags. We were appalled by her approach to the situation.