The property is impressive from the outside, but not worthy of 4*. The room was showing its age, The bath sheet had freyed edges, cups didn't match, cheapest of cheap coffee,tea. One pack of biscuits between two people, Plastic cups for bathroom. Fan didnt work. Staff all nice and polite etx but the room's definitely not worthy of £120 a night.

The staff are amazing, lovely atmosphere

Absolutely outstanding Hotel 🏨 and surroundings I can only imagine if I took a tour how more wow it would be, staff exceptional friendly and accommodating! Cleanliness of room, dust on top of cupboards a bit lazy! Some tiles in bathroom cracked needs addressing asap , room 45 asap!! Outside the hotel as you enter the pillars and archways need a jet wash full of bird poo very unattractive to say the least. The worst comes last £40 charge for my pets without no prior warning ⚠️ or knowledge! Some issues that need addressing! To make anyone’s experience a complete package 📦! I am so happy we stayed with you & we are very happy to come again as we felt so welcomed and loved 🥰 The grounds are kept to an amazing standard hats off to the up keepers!!! The singer a lady sang a song gave me goose bumps all the way through OMG Cake was lovely and thank you for the gift 🎁 Thank you for topping my beer up and making an extra effort the following evening & reading my mind likewise 😉 Stunning experience Impressive Would recommend to anyone especially if you change the sausages at breakfast time😂 :))) Thank you so much for everything Teddy&Dogs

Absolutely outstanding Hotel 🏨 and surroundings I can only imagine if I took a tour how more wow it would be, staff exceptional friendly and accommodating! Cleanliness of room, dust on top of cupboards a bit lazy! Some tiles in bathroom cracked needs addressing asap , room 45 asap!! Outside the hotel as you enter the pillars and archways need a jet wash full of bird poo very unattractive to say the least. The worst comes last £40 charge for my pets without no prior warning ⚠️ or knowledge! Some issues that need addressing! To make anyone’s experience a complete package 📦! I am so happy we stayed with you & we are very happy to come again as we felt so welcomed and loved 🥰 The grounds are kept to an amazing standard hats off to the up keepers!!! The singer a lady sang a song gave me goose bumps all the way through OMG Cake was lovely and thank you for the gift 🎁 Thank you for topping my beer up and making an extra effort the following evening & reading my mind likewise 😉 Stunning experience Impressive Would recommend to anyone especially if you change the sausages at breakfast time😂 :))) Thank you so much for everything Teddy&Dogs

Although very nice hotel, I was initially put out as the key I was given, there was already someone in that room! Although the situation was sorted, being a customer service industry I would have expected a little more empathy from the desk clerk.

Although very nice hotel, I was initially put out as the key I was given, there was already someone in that room! Although the situation was sorted, being a customer service industry I would have expected a little more empathy from the desk clerk.

Good location

Good location

Lovely hotel, everything excellent

Lovely hotel, everything excellent

Fabulous Seaview room. Not ready at check in.

Fabulous Seaview room. Not ready at check in.

Very Good Historical Building, Great Service & Staff. Touch of faded grandeur, very enjoyable

Very Good Historical Building, Great Service & Staff. Touch of faded grandeur, very enjoyable

An elegant hotel with great staff. Really enjoyed our stay

An elegant hotel with great staff. Really enjoyed our stay

Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.

Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.

The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx

The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx

A lovely hotel a tad old fashioned but all the facilities were there. Breakfast was excellent. Staff were very friendly and professional.

A lovely hotel a tad old fashioned but all the facilities were there. Breakfast was excellent. Staff were very friendly and professional.

Great stay, chilled atmosphere & kind staff. Loved the place 👍

It was a very pleasant stay my daughter and I had a great time.

It was a very pleasant stay my daughter and I had a great time.

Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab

Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab

All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.

All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.

Amazing staff, the service is fantastic. Spa and pool lovely experience.

I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again

I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again