They made me to move to another room because they had to fix the water pipes 😡

They made me to move to another room because they had to fix the water pipes 😡

Slow service Bad Custumer experience Shower broken Great service concierge's Good foods Clean restaurant Need improvement some areas

Slow service Bad Custumer experience Shower broken Great service concierge's Good foods Clean restaurant Need improvement some areas

The rooms are too old, no fridge inside the room, no ice maker, the towels too old, they charge for parking, no free breakfast like the others holiday inns.

The rooms are too old, no fridge inside the room, no ice maker, the towels too old, they charge for parking, no free breakfast like the others holiday inns.

Genial

Genial

It is a good value for the price. I stay there often.

It is a good value for the price. I stay there often.

Cleanliness was very poor, not in the room but in the aisles, some people put dishes on the floor (next to the door) and those remained the whole day. In the bathroom, one of the containers (body cream) was empty, i reported it twice and it was never refilled.

Cleanliness was very poor, not in the room but in the aisles, some people put dishes on the floor (next to the door) and those remained the whole day. In the bathroom, one of the containers (body cream) was empty, i reported it twice and it was never refilled.

Having a place for medium size reunions and place to stay in the same spot was really nice But need a better supervision on cleanliness of the bathroom and smell on the rooms

Having a place for medium size reunions and place to stay in the same spot was really nice But need a better supervision on cleanliness of the bathroom and smell on the rooms

The room i pick was very bed but i asking for chame me to the tower and the roomis okay good

The room i pick was very bed but i asking for chame me to the tower and the roomis okay good

Took 2 hours to give me my room. Check in was at 3 and I wasnt given the key until 5. I had to be asking if the room was ready every 20 min Becuase they wouldn’t give me any updates

Took 2 hours to give me my room. Check in was at 3 and I wasnt given the key until 5. I had to be asking if the room was ready every 20 min Becuase they wouldn’t give me any updates

Hotel clean staff steal my cellphone charger.

Hotel clean staff steal my cellphone charger.

I have to ask for toilet paper, towels, etc the room was kind of fine until dark when the roaches came out they were bigger one night we killed about seven, and keep coming I asked for help they sent a man with the spray and take it away the I called again later about 2 a.m. and asked the spray be left on the room. the excuse was that the rooms have half tile and half carpet. I will never get back there.

I have to ask for toilet paper, towels, etc the room was kind of fine until dark when the roaches came out they were bigger one night we killed about seven, and keep coming I asked for help they sent a man with the spray and take it away the I called again later about 2 a.m. and asked the spray be left on the room. the excuse was that the rooms have half tile and half carpet. I will never get back there.

The Pros: hotel is very nice and clean it is in a safe area. The staff is very friendly and helpful. The Cons: there is no refrigerator or microwave in room. Breakfast is not very good and is quite expensive.

The Pros: hotel is very nice and clean it is in a safe area. The staff is very friendly and helpful. The Cons: there is no refrigerator or microwave in room. Breakfast is not very good and is quite expensive.

The property is on a tight corner and hard entrance for Ubers. The bad reviews are based off the room and not property location. The room had an old feel and the room was not pleasing. Light fixtures did not work. No matter how many times I flipped a switch or moved the notch and touched the bulb fixture, no lights in bathroom nor bed room. Only the main entrance light worked. There were 2 locations in the room where the GFIs electric sockets did not work and could not charge my electronic devices. The spots the outlet worked were in bad spots away from study desk and arms reach. Luckily I had the ability to make it work because I had brought adapters to charge in one place, it was complex and inconvenient but I made it work. The hotel just made it worse for me to enjoy my vacation. I didn’t like the setup of the bathroom for many reasons. Lights did not work and I had leave the door open but then had to close it because the shower door opened out and not inward causing me not to have light in the shower. The bathroom clogged on two occasions with normal use and would then flush normally after another try. The only nice part was the water was warm and I didn’t have to wait long to shower. The property of the hotel needs a remodel and elevators should have key pass to deny entry to users for security purposes, i did not feel safe. hotel food was good but both receptionist and waiter asked me for room number and name which I told them it was covered.

The property is on a tight corner and hard entrance for Ubers. The bad reviews are based off the room and not property location. The room had an old feel and the room was not pleasing. Light fixtures did not work. No matter how many times I flipped a switch or moved the notch and touched the bulb fixture, no lights in bathroom nor bed room. Only the main entrance light worked. There were 2 locations in the room where the GFIs electric sockets did not work and could not charge my electronic devices. The spots the outlet worked were in bad spots away from study desk and arms reach. Luckily I had the ability to make it work because I had brought adapters to charge in one place, it was complex and inconvenient but I made it work. The hotel just made it worse for me to enjoy my vacation. I didn’t like the setup of the bathroom for many reasons. Lights did not work and I had leave the door open but then had to close it because the shower door opened out and not inward causing me not to have light in the shower. The bathroom clogged on two occasions with normal use and would then flush normally after another try. The only nice part was the water was warm and I didn’t have to wait long to shower. The property of the hotel needs a remodel and elevators should have key pass to deny entry to users for security purposes, i did not feel safe. hotel food was good but both receptionist and waiter asked me for room number and name which I told them it was covered.

Clean

Clean

Little problems on room, water links

Little problems on room, water links

The room’ bathroom smelled like sewer all the time. Although the staff was friendly they didn’t know the hotel times for the restaurant to be opened. The hours for the restaurant are not as those published.

The room’ bathroom smelled like sewer all the time. Although the staff was friendly they didn’t know the hotel times for the restaurant to be opened. The hours for the restaurant are not as those published.