One of the best resorts I have stayed in while in Cancun. Property and staff were impeccable. The location on the beach is amazing and food was excellent. Will return again

Everything amazing!! The best adults only resort & spa in Cancun for sure!!

Everything amazing!! The best adults only resort & spa in Cancun for sure!!

This was a great resort! From the setting to the quality of service and attention. The spa was relaxing. They even checked in on me when I was sick! Beautiful, intimate, and peaceful.

This was a great resort! From the setting to the quality of service and attention. The spa was relaxing. They even checked in on me when I was sick! Beautiful, intimate, and peaceful.

Excellent services people very kind

This visit was sort of impromptu just to meet with friends. This hotel is amazing. From the person who lets you in, to the servers, concierge etc. The check-in was smooth, quickly and lets you feel comfortable from the start. The room took a little while to be ready, but by any means spoiled the stay. Room was impeccable, clean, comfortable and the floor concierge was great. The little details in the room make the difference to other hotels. The pools are very well kept. The servers around the pool are always ready to make you feel special. Towels and chairs available and plentiful. The beach was super clean. The beach chairs all clean and again, all the servers super kind, eager to help and always available. Food by the beach was great and so were the drinks. Restaurants are all fantastic. We tried the Italian and the steakhouse and both were delicious. Servers make you feel welcome and specially Ingrid who the last night came to our table and chatted with us. Definitely with the money, fantastic property, fantastic service and overall superb. Would love to be back soon.

Everything about this property was amazing! The only issue we had was at check in. It took us about an hour and a half to get our room even though we arrived after check in time. Besides that, 10/10!

This visit was sort of impromptu just to meet with friends. This hotel is amazing. From the person who lets you in, to the servers, concierge etc. The check-in was smooth, quickly and lets you feel comfortable from the start. The room took a little while to be ready, but by any means spoiled the stay. Room was impeccable, clean, comfortable and the floor concierge was great. The little details in the room make the difference to other hotels. The pools are very well kept. The servers around the pool are always ready to make you feel special. Towels and chairs available and plentiful. The beach was super clean. The beach chairs all clean and again, all the servers super kind, eager to help and always available. Food by the beach was great and so were the drinks. Restaurants are all fantastic. We tried the Italian and the steakhouse and both were delicious. Servers make you feel welcome and specially Ingrid who the last night came to our table and chatted with us. Definitely with the money, fantastic property, fantastic service and overall superb. Would love to be back soon.

Everything about this property was amazing! The only issue we had was at check in. It took us about an hour and a half to get our room even though we arrived after check in time. Besides that, 10/10!

Great installations, top service & attention, outstanding food & beach

Great installations, top service & attention, outstanding food & beach

Great service great food

Great service great food

Went to same place in Cabo. Completely different experience. For the money they charge, it’s not worth it. Stay somewhere else for almost half the price and get the same level of quality and service.

Went to same place in Cabo. Completely different experience. For the money they charge, it’s not worth it. Stay somewhere else for almost half the price and get the same level of quality and service.

Excellent!!!

Excellent!!!

Excellent service good food good beach

Excellent service good food good beach

Most elegant hotel and relaxing and amazing customer service

I was unhappy with this property Because my wife was assaulted at the spa And managers did not do anything to help And our room was unclean properly I would like to request a full refund

I was unhappy with this property Because my wife was assaulted at the spa And managers did not do anything to help And our room was unclean properly I would like to request a full refund

Excellent service and great view of the ocean.

Excellent service and great view of the ocean.

Beautiful

Beautiful

This is the feedback we shared with Le Blanc: Hello, this is Lee from Room 331. Two members of our family staying in Room 327 and I are experiencing symptoms of food poisoning, including abdominal pain, diarrhea, dizziness, and fever. My father in Room 331 has not shown any symptoms so far. We checked in on June 24th at 8 o'clock in the morning and did not consume any food before arriving at the hotel, nor did we experience any symptoms beforehand. On June 24th, we had breakfast at Blanc, lunch by the pool (salmon and chicken tacos), and dinner at YAMA. The three of us who are now experiencing symptoms also had steak at Blanc. On June 25th, Mr. Kim from Room 327 started experiencing symptoms around 4 am. On June 25th, I attempted to order lunch but couldn't eat due to feeling unwell. For dinner, we visited Lumiere, but all three of us felt ill. I personally experienced vomiting and abdominal pain, so we left most of the food uneaten. On June 26th, Mrs. Lee from Room 327 and Mr. Lee from Room 331 started experiencing the same symptoms Mr. Kim had on June 25th. All three of us are suffering from food poisoning. While I cannot pinpoint which restaurant may have been the source of the issue, I am certain that the food served at your hotel (likely from Yama or the steak at Blanc) was the problem—possibly spoiled or contaminated. I am requesting not only reimbursement for medical expenses but also compensation for the distress caused.

This is the feedback we shared with Le Blanc: Hello, this is Lee from Room 331. Two members of our family staying in Room 327 and I are experiencing symptoms of food poisoning, including abdominal pain, diarrhea, dizziness, and fever. My father in Room 331 has not shown any symptoms so far. We checked in on June 24th at 8 o'clock in the morning and did not consume any food before arriving at the hotel, nor did we experience any symptoms beforehand. On June 24th, we had breakfast at Blanc, lunch by the pool (salmon and chicken tacos), and dinner at YAMA. The three of us who are now experiencing symptoms also had steak at Blanc. On June 25th, Mr. Kim from Room 327 started experiencing symptoms around 4 am. On June 25th, I attempted to order lunch but couldn't eat due to feeling unwell. For dinner, we visited Lumiere, but all three of us felt ill. I personally experienced vomiting and abdominal pain, so we left most of the food uneaten. On June 26th, Mrs. Lee from Room 327 and Mr. Lee from Room 331 started experiencing the same symptoms Mr. Kim had on June 25th. All three of us are suffering from food poisoning. While I cannot pinpoint which restaurant may have been the source of the issue, I am certain that the food served at your hotel (likely from Yama or the steak at Blanc) was the problem—possibly spoiled or contaminated. I am requesting not only reimbursement for medical expenses but also compensation for the distress caused.

The staff was very professional and kind. My butlers Roberto and Saul provided outstanding service. They made our stay so personable. Even the manager at the Steakhouse restaurant in the resort was so attentive he made sure to customize our experience after a short conversation. The was an amazing 10/10 experience! I am very perky so that says a lot.

The staff was very professional and kind. My butlers Roberto and Saul provided outstanding service. They made our stay so personable. Even the manager at the Steakhouse restaurant in the resort was so attentive he made sure to customize our experience after a short conversation. The was an amazing 10/10 experience! I am very perky so that says a lot.

Services