Fantastic location. One of the best cocktail hours I have experienced while staying at other Embassy Suites. Staff very friendly and helpful.

Outstanding stay!

The parking was not included in the price, the buffer breakfast consisted on the lowest quality food, the pull out couch was terribly uncomfortable and we didn’t get any right sheet, one of the pillow cases had a mascara stain and the shampoo bottle in the shower was empty. To make it all worse the tv service with kid channels got disconnected in the middle of the stay and our son could not watch kid shows anymore, the hallways were noisy and people running late at night, and there were people drunk being loud in a patio inside the property. Staff was kind and tried their best; it’s not their fault the quality of the hotel and its services is mediocre. That was our last stay in an embassy suites; we had a similar experience in the last.

Reserved a king online, was given a double queen. Was told there was nothing they could do about it, that they were all booked up. The conditioner bottle was broken and unable to use and there was no hair drier in the bag. When I called guest services about it she told me “oh well”. Breakfast was delicious and that staff was very nice though!

Clean. Easy. Public parking nearby. Great breakfast.

It was alright needed mor clean

My Family and I had an amazing stay, we will definitely come back again. We will recommend this hotel to our family and Friend's!!

It was alright needed mor clean

Nice, spacious, clean room. The entire hotel was modern, clean, and inviting. The happy hour drinks and food were good. Breakfast was delicious. We very much enjoyed our stay here!

Nice, spacious, clean room. The entire hotel was modern, clean, and inviting. The happy hour drinks and food were good. Breakfast was delicious. We very much enjoyed our stay here!

Great service and very friendly employees The room was cean and comfortable. Does need some updates as the couch had a hole in the cushion. Very noticeable. Was mot impressed with that.

Great service and very friendly employees The room was cean and comfortable. Does need some updates as the couch had a hole in the cushion. Very noticeable. Was mot impressed with that.

Like the happy hour and the breakfast

Very enjoyable stay. Loved the room and hotel. I would stay at the Embassy Suites in the Old Market in Omaha, Nebraska, again!

Very enjoyable stay. Loved the room and hotel. I would stay at the Embassy Suites in the Old Market in Omaha, Nebraska, again!

Everything was good, but for some reason we didn't get a white card to use when exiting the parking lot. Was a little surprised that was an issue when trying to use the exit

Everything was good, but for some reason we didn't get a white card to use when exiting the parking lot. Was a little surprised that was an issue when trying to use the exit

Great location and friendly staff!

Great location and friendly staff!

The front desk person, Jasmyne, was great. Our stay was not. Our original room smelled like cigarette smoke. This is not the hotel’s fault as we came back from dinner to discover it. We think it was a neighboring room smoking. We asked for a different room and that is where things turned bad. The bedding for the pullout couch was in a bag except the blanket. The blanket was dirty. There was essentially no water pressure in the shower. There was what appeared to be a booger on the frame of the bathroom door. Weve stayed at Embassy Suites many times including this location. We’ve never had an experience like this.

Excellent place

The front desk person, Jasmyne, was great. Our stay was not. Our original room smelled like cigarette smoke. This is not the hotel’s fault as we came back from dinner to discover it. We think it was a neighboring room smoking. We asked for a different room and that is where things turned bad. The bedding for the pullout couch was in a bag except the blanket. The blanket was dirty. There was essentially no water pressure in the shower. There was what appeared to be a booger on the frame of the bathroom door. Weve stayed at Embassy Suites many times including this location. We’ve never had an experience like this.

Overall a good stay. Wasn't the highest end Embassy I have been in but still very nice. Breakfast is hard to beat. Happy hour hours didn't start til 5:30 so kind of a bummer because we had to be somewhere at 5:30. Will be back for right deal.

Our shower did not drain. Animal hair came up from the drain when I turned in the shower. The toilet was not cleaned. Long dark hair was stuck in the back of the toilet seat. The bathroom floor also had long dark hair on it. Had to shower in my parents room next to us which had a leaky bathroom faucet. The water leaked out of the handle and onto the countertop. Their bathroom floor was covered in dirt. Feels like housekeeping and maintenance staff need to actually do there jobs. When these issues were reported they said the lady working the front desk at checkout stated that she didn’t know how to compensate us in any way, even the the night staff texted me that they would. After I asked her twice to call a manager, she told me I had to wait 15 minutes to talk with him as he was out inspecting rooms. Absolutely no interest in making things right. Horrible experience.

Our shower did not drain. Animal hair came up from the drain when I turned in the shower. The toilet was not cleaned. Long dark hair was stuck in the back of the toilet seat. The bathroom floor also had long dark hair on it. Had to shower in my parents room next to us which had a leaky bathroom faucet. The water leaked out of the handle and onto the countertop. Their bathroom floor was covered in dirt. Feels like housekeeping and maintenance staff need to actually do there jobs. When these issues were reported they said the lady working the front desk at checkout stated that she didn’t know how to compensate us in any way, even the the night staff texted me that they would. After I asked her twice to call a manager, she told me I had to wait 15 minutes to talk with him as he was out inspecting rooms. Absolutely no interest in making things right. Horrible experience.

Overall a good stay. Wasn't the highest end Embassy I have been in but still very nice. Breakfast is hard to beat. Happy hour hours didn't start til 5:30 so kind of a bummer because we had to be somewhere at 5:30. Will be back for right deal.

Best place i have stayed in awhile, clean staff were so helpful and polite. I will be staying there again. You won't be disappointed.

Best place i have stayed in awhile, clean staff were so helpful and polite. I will be staying there again. You won't be disappointed.

Tranquil environment.

Dirty and when asked to switch rooms, because we used Expedia, we were not able to move rooms. We left a night early :(

Dirty and when asked to switch rooms, because we used Expedia, we were not able to move rooms. We left a night early :(

I like the proximity to the old market. Air conditioning unit in the room was incredibly loud and the lobby area smelled like raw sewage. We checked out a day early.