It was a pleasant stay here at the hotel, I liked the location of the hotel and the rooms are big and with all the necessary amenities

It was a pleasant stay here at the hotel, I liked the location of the hotel and the rooms are big and with all the necessary amenities

There aren't enough outlets in the room. While looking for one behind the night stand, I saw a lot of dust accumulated behind it. Not having an elevator made it difficult for me having to climb to the third floor.

There aren't enough outlets in the room. While looking for one behind the night stand, I saw a lot of dust accumulated behind it. Not having an elevator made it difficult for me having to climb to the third floor.

Lake view and access

I was able to get my room after a bit a snafu about which rooms were open. I guess the computer was not up to date on who was where when I was trying to check in. My room was nicely cleaned and I was told if I needed it cleaned, just let the front desk know. They helped me out when I had a problem with my CPAP not having all the connections (Thank you ladies!). The food for breakfast was good. The area was quiet for the most part until an unhappy hotel guest came to stay and had a very loud phone call (her problem, not theirs). They were great in having ferry tickets to the Island and having a shuttle come to pick me up. Over all, it was a nice week in a nice room.

I was able to get my room after a bit a snafu about which rooms were open. I guess the computer was not up to date on who was where when I was trying to check in. My room was nicely cleaned and I was told if I needed it cleaned, just let the front desk know. They helped me out when I had a problem with my CPAP not having all the connections (Thank you ladies!). The food for breakfast was good. The area was quiet for the most part until an unhappy hotel guest came to stay and had a very loud phone call (her problem, not theirs). They were great in having ferry tickets to the Island and having a shuttle come to pick me up. Over all, it was a nice week in a nice room.

The room I got smelled like mildew. The windows would barely open because they were so dirty. The screens of the windows were ripped, so bugs got in. When I went and checked out the pool, the Inside of the pool is pretty dirty on the bottom and the water was very cloudy. Because of that I wouldn’t even swim in it. I definitely will not be booking another room there again.

Heat didn’t work in front bedroom. Same for tv. The little fridge freezer compartment is frozen solid. Screen on patio is loose. Nearby outside ditch is a breeding spot and horrible. Would probably say this property has been abused during the regular tourist season. Needs a lot of TLC. Staff is cordial

Overall, the place was fine. The carpets are disgusting though. Anyone can clearly see the floors all need a good scrubbing. Do not walk in the rooms barefoot!! Management needs to put in a cleaning order asap.

Location is great with a very good beach area. The rooms are very outdated and dirty. Smelled of mildew & mold from the minute we opened the door. Carpet & bedding felt damp & wet. Bath tub was full of cracks and soft like rotted under it. When stepping out the floor felt the same way and the tiles would lift up. The pool & hot tub were very dirty. Brown dirty around the hot tub rim and black stuff floating all over the bottom. Same with pool. Great location though

You could view the lake from the hotel which was very nice but the floor needed vacuumed and there were a couple different things not working upon arrival.

Room was dirty and the hotel just seemed overused. Breakfast was a joke. Very limited options.

Room was dirty and the hotel just seemed overused. Breakfast was a joke. Very limited options.

The staff was friendly. We arrived around 11pm and when I checked in I was greeted by two clerks. They both said welcome at the same time. The property is on the water there are noticable upkeep issues that comes with this environment. We had a balcony room and loved it. We slept with the sliding door open to enjoy the sound of the water. The breakfast was thankfully more than a grab and go like most places are these days. We have two teenagers and they said they would like to stay again.

Yes

Comfortable and clean. Staff were helpful. If you care, the decor is very dated.

Comfortable and clean. Staff were helpful. If you care, the decor is very dated.

BEACH SIDE VERY POOR MAINTAIN.ALSO THE POOL& JACKUZY WATER VERY DIRTY.

BEACH SIDE VERY POOR MAINTAIN.ALSO THE POOL& JACKUZY WATER VERY DIRTY.

Parking was inconvenient. Room was on the 4th floor, but the elevator only went to the 3rd floor. Breakfast was just okay. HOWEVER, the room was clean, opening to a private balcony overlooking the beach and lake. Opened the slider and had the best sleep of the trip (if you overlook a much needed renovation).

Parking was inconvenient. Room was on the 4th floor, but the elevator only went to the 3rd floor. Breakfast was just okay. HOWEVER, the room was clean, opening to a private balcony overlooking the beach and lake. Opened the slider and had the best sleep of the trip (if you overlook a much needed renovation).

The room was great, roomy and clean. The breakfast was not that great and the breakfast attendant would rather be on her phone than tending to her job. We constantly ran out of things, like coffee & eggs and it would be 10 minutes or more before they were refilled.

The room was great, roomy and clean. The breakfast was not that great and the breakfast attendant would rather be on her phone than tending to her job. We constantly ran out of things, like coffee & eggs and it would be 10 minutes or more before they were refilled.

At checkin, my credit card was run as is standard. The clerk stated it was declined, not very nicely either. The bank confirmed they saw no such transaction try to come through and the card worked perfectly at other establishments.

At checkin, my credit card was run as is standard. The clerk stated it was declined, not very nicely either. The bank confirmed they saw no such transaction try to come through and the card worked perfectly at other establishments.

Great location and the room itself was decent. Definitely needs some major updates and a little TLC but overall good experience. The staff was great at check in and check out. The pool and hot tub need some deep cleaning but the kids enjoyed that and the beach.

Nice ground level room, convenient parking, close to attractions and restaurants.

Rooms were clean, breakfast was decent, afternoon desk attendant was rude. Hot tub was dirty ad well as the area around it.

Rooms were clean, breakfast was decent, afternoon desk attendant was rude. Hot tub was dirty ad well as the area around it.

Nice ground level room, convenient parking, close to attractions and restaurants.

Great location and the room itself was decent. Definitely needs some major updates and a little TLC but overall good experience. The staff was great at check in and check out. The pool and hot tub need some deep cleaning but the kids enjoyed that and the beach.