Excellent location close to main attractions. The structure is old, the room assigned was small with a double hospital bed with wheels and lift, never seen something like this. a dirty armchair stained by wear and tear. However, the low price and location make this hotel a recommended destination

Excellent location close to main attractions. The structure is old, the room assigned was small with a double hospital bed with wheels and lift, never seen something like this. a dirty armchair stained by wear and tear. However, the low price and location make this hotel a recommended destination

Everything is around this hotel, and greeat customer service, thank you

Everything is around this hotel, and greeat customer service, thank you

wifi was terrible and room was very uncleam

wifi was terrible and room was very uncleam

It said it has a bath tub but it doesn’t has plug and they said you can not use the bath. TV doesn’t work. Heater barely works, one night for the shower was just lukewarm water coming out, blanket gave me an allergy, bed has wheels so somehow moves around, corridors smells of mold, there is a safe but no key or any explanation of it, telephone in the room doesn’t work etc. I was almost change the hotel right after entering the hotel but I didn’t want to waste my money as hotels.com don’t refund

It said it has a bath tub but it doesn’t has plug and they said you can not use the bath. TV doesn’t work. Heater barely works, one night for the shower was just lukewarm water coming out, blanket gave me an allergy, bed has wheels so somehow moves around, corridors smells of mold, there is a safe but no key or any explanation of it, telephone in the room doesn’t work etc. I was almost change the hotel right after entering the hotel but I didn’t want to waste my money as hotels.com don’t refund

Staff are very professional, we arrived early morning but staff allowed us to hold our luggages. The hotel is in the center of Madrid, within walking distance of every place you want to go. I will stay again and will recommend to friends and family.

Staff are very professional, we arrived early morning but staff allowed us to hold our luggages. The hotel is in the center of Madrid, within walking distance of every place you want to go. I will stay again and will recommend to friends and family.

Very small. No A/C. Front desk did not provided with information. Very noisy neighborhood

Very small. No A/C. Front desk did not provided with information. Very noisy neighborhood

The rooms are really small, but price and convenience to walk everywhere is so worth it.

The rooms are really small, but price and convenience to walk everywhere is so worth it.

Bad hotel, very old , bad air conditioner, very small room , a lot of noise is heard from the street .

Bad hotel, very old , bad air conditioner, very small room , a lot of noise is heard from the street .

Location is very good Needs maintenance

Location is very good Needs maintenance

No air conditioner!!! Hot and uncomfortable !!

No air conditioner!!! Hot and uncomfortable !!

The hotel has the best location you can ask for right. The hotel is a little old styled, and there’s wheels under the bed. Apart from that, I had a comfortable stay. The staff is friendly and speaks English

The hotel has the best location you can ask for right. The hotel is a little old styled, and there’s wheels under the bed. Apart from that, I had a comfortable stay. The staff is friendly and speaks English

I have never given such bad comments to any hotel in my live so far. But this hotel definitely disappointed me. May be it's my mistake. I did not have time to go through other guests reviews before booking it. Hotel is in excellent location, however, all others facilities are bad. Yes, room is very old style wall paper with stains, door handle broke. I was given first to a room 11 at first, but the corridor light did not on and toilet lights are too dark, like haunted house, I travelled alone, I feel unsafe. Request to change, then got room 31. Well, it's better, but still not pleasant. Door handle is half way broke, bedside lights are not function properly untill I adjusted it to certain position the light could turn on. My second last stay was disaster, no hot water supply at 7'c - 12'c temperature for 1.5 days! Front desk staff always updated it will be fixed few hours later, but it turned out 1.5 days of the whole building guests had no hot shower in such cold weather. I wanted to cancel my last day booking but they refused refund. Even called Expedia agent to assist. Met some guests at lobby they also expressed the same, no hot shower we all felt cold! I finally caught a cold before I leave this hotel. The whole property honestly need to renovate, it is just too old and should not be classified as 3 star. Other 3 stars hotel around it are much nicer in lobby and room. Anyway, bad experience of my stay. Do not recommend to others if you have choice.

I have never given such bad comments to any hotel in my live so far. But this hotel definitely disappointed me. May be it's my mistake. I did not have time to go through other guests reviews before booking it. Hotel is in excellent location, however, all others facilities are bad. Yes, room is very old style wall paper with stains, door handle broke. I was given first to a room 11 at first, but the corridor light did not on and toilet lights are too dark, like haunted house, I travelled alone, I feel unsafe. Request to change, then got room 31. Well, it's better, but still not pleasant. Door handle is half way broke, bedside lights are not function properly untill I adjusted it to certain position the light could turn on. My second last stay was disaster, no hot water supply at 7'c - 12'c temperature for 1.5 days! Front desk staff always updated it will be fixed few hours later, but it turned out 1.5 days of the whole building guests had no hot shower in such cold weather. I wanted to cancel my last day booking but they refused refund. Even called Expedia agent to assist. Met some guests at lobby they also expressed the same, no hot shower we all felt cold! I finally caught a cold before I leave this hotel. The whole property honestly need to renovate, it is just too old and should not be classified as 3 star. Other 3 stars hotel around it are much nicer in lobby and room. Anyway, bad experience of my stay. Do not recommend to others if you have choice.

Boarded up and graffiti windows on the ground floor. Then it got worse. Dated, Dilapidated and Dirty interior. Website pictures are fake or not representative of bedrooms and reception. Does not meet the minimum standard of a 3 star hotel. Left the hotel room after 30 seconds and book another hotel down the road. I think that says volumes. I did not get the requested refund for any of the days, not even the room taxes which are only payable if you stay. Clearly not honest people and deliberately misrepresent the hotel in the add.

Everything Was fine. Good location and price ok

great location right next to gran via, also great kareoke bar right in front which closes at 3 am. Also 1 min walk to some great tacos, long line to get in but worth it.

great location right next to gran via, also great kareoke bar right in front which closes at 3 am. Also 1 min walk to some great tacos, long line to get in but worth it.

Bathrooms has mold in the tiles and tv didnt work had to pay to use a safe

Bathrooms has mold in the tiles and tv didnt work had to pay to use a safe

You get what you paid for. I mean it’s comfortable and hugely convenient location wise! It’s quite dated and would need some taking care to bring it to the 21st century but nothing is bad!

You get what you paid for. I mean it’s comfortable and hugely convenient location wise! It’s quite dated and would need some taking care to bring it to the 21st century but nothing is bad!