Great price nice place

Great price nice place

The photos show breakfast. No breakfast. Pool hours are limited to either new or multi day guests. The pool hours are short so it is not meant to be used by guests as they please. Other guests mentioned complaints regarding not working showers and misleading breakfast information. Room was clean ish but many things about this are misleading.

The photos show breakfast. No breakfast. Pool hours are limited to either new or multi day guests. The pool hours are short so it is not meant to be used by guests as they please. Other guests mentioned complaints regarding not working showers and misleading breakfast information. Room was clean ish but many things about this are misleading.

There was no phone in the room to even call the front desk to let them know the fridge wasn’t getting cold. No tv remote, Had to walk there to the desk and tell them when we got back to our room that evening , along with the AC cutting off every couple of minutes. I was literally sweating when I walked to front desk to tell them…. And I was told “there was nothing maintenance could do tonight for the AC” . And I mentioned switching rooms but they that they were sold out… when I came back to tell them there was no tv remote either along with no phone , room temperature fridge and the ac cutting out and it was ridiculous at a rate over $200 I’d atleast expect AC to work ( this was after 11pm my kid was asleep ) miraculously they weren’t sold out and had a room they could switch me to …. I’m like I really don’t want to at this point since my kid is asleep… said they’d send maintnece but didn’t know when he’d come,could be an hour…. And that I could talk to manager in morning! I did that before I checked out , and because I prepaid online he offered me a “ free night stay” in the future if less than 80% occupancy.wrote it on scrap paper said he had to type up something official in system and he’d email me it…. It’s been over 2weeks, I emailed him but have yet to get any response !!!!!and the free waterpark, is shared amongst other properties, pipes look old needs replaced, pool deck cleaned. Outdoor pool needed cleaning , looked very ifff!

There was no phone in the room to even call the front desk to let them know the fridge wasn’t getting cold. No tv remote, Had to walk there to the desk and tell them when we got back to our room that evening , along with the AC cutting off every couple of minutes. I was literally sweating when I walked to front desk to tell them…. And I was told “there was nothing maintenance could do tonight for the AC” . And I mentioned switching rooms but they that they were sold out… when I came back to tell them there was no tv remote either along with no phone , room temperature fridge and the ac cutting out and it was ridiculous at a rate over $200 I’d atleast expect AC to work ( this was after 11pm my kid was asleep ) miraculously they weren’t sold out and had a room they could switch me to …. I’m like I really don’t want to at this point since my kid is asleep… said they’d send maintnece but didn’t know when he’d come,could be an hour…. And that I could talk to manager in morning! I did that before I checked out , and because I prepaid online he offered me a “ free night stay” in the future if less than 80% occupancy.wrote it on scrap paper said he had to type up something official in system and he’d email me it…. It’s been over 2weeks, I emailed him but have yet to get any response !!!!!and the free waterpark, is shared amongst other properties, pipes look old needs replaced, pool deck cleaned. Outdoor pool needed cleaning , looked very ifff!

I was very hesitant to book this place because of all the bad reviews, but it was much better than I expected. Nothing fancy. An older hotel, staff was proficient, not overly friendly but shower was hot. Rooms were surface clean. Perfect for the one night stay on the way to somewhere else we were looking for.

I was very hesitant to book this place because of all the bad reviews, but it was much better than I expected. Nothing fancy. An older hotel, staff was proficient, not overly friendly but shower was hot. Rooms were surface clean. Perfect for the one night stay on the way to somewhere else we were looking for.

Staff was nice. Room was very dirty. Tv was covered in sticky stuff. Carpet was old Bathroom had toothpaste or soap on door handle. The extra door lock did not work. But it was quiet, I think we were the only ones on that floor

Very disappointed in this hotel. Not set up for customers with disabilities to get to the other side of building for breakfast. Air quality was bad. I had to cancel my last night because my breathing was not good in the room.

There were no wash cloths in the bathroom. No breakfast like the website said. The staff was excellent. Very friendly and helpful.

Nice staff, but an old property, needs updating. Everything was clean.

Nice staff, but an old property, needs updating. Everything was clean.

nice place

Absolutely nothing pictures of hotel were very deceiving. Expedia should be shamed of themselves for even recommending this on their website it was awful I will be calling someone to review it at a higher level. Nets were flying around in the room stains on the linen and pillow cases sink was clogged up outdated carpet the door did not close behind you for security when you left I will be calling Mackinaw local officials

The first room we were given had a broken closet door and smelled musty. The second room was a bit better. We way overpaid for the quality and the price of the room if we had held off and purchased on the way to our destination. Paid double! Staff was pleasant, but the place itself was run down.

The first room we were given had a broken closet door and smelled musty. The second room was a bit better. We way overpaid for the quality and the price of the room if we had held off and purchased on the way to our destination. Paid double! Staff was pleasant, but the place itself was run down.

The pool water park area was not clean at all. Room was ok. No breakfast provided

A good stay with a clean and quiet room.

My room was clean and my dog was allowed.

Decent hotel. Nothing special. They don’t offer continental breakfast but instead have 50% off at two places down the road. Avoid the one with toast in the name. It was atrocious. We didn’t try the other as we ended up getting breakfast food at a store.

Decent hotel. Nothing special. They don’t offer continental breakfast but instead have 50% off at two places down the road. Avoid the one with toast in the name. It was atrocious. We didn’t try the other as we ended up getting breakfast food at a store.

Disgusting, that would summarize my review if one word was required. However I’ll give more reasons. The beds had bed bugs, the carpet was dirt, the bathrooms had not been sanitized, the hole in the bathroom door was covered with a magazine, the front door would not close without putting something in between the door lock. This property is beyond disgusting, not doubt is owned by the same family that ruined this city. Stay in St. Ignace, because most of the properties in Mackinaw City are the same.

Disgusting, that would summarize my review if one word was required. However I’ll give more reasons. The beds had bed bugs, the carpet was dirt, the bathrooms had not been sanitized, the hole in the bathroom door was covered with a magazine, the front door would not close without putting something in between the door lock. This property is beyond disgusting, not doubt is owned by the same family that ruined this city. Stay in St. Ignace, because most of the properties in Mackinaw City are the same.

Adequate for affordable family stay. The ferry was closed when we arrived so had to arrange for a shuttle to other ferry service. Tv and phone not working in one of our rooms, and required two calls to maintenance for the tv to be fixed, but never got the phone repaired. Staff were extremely helpful. Cleanliness was not great, found a toenail in the carpet, and the shower curtain was stained brown near the bottom. Quiet location. Felt safe. Rooms smelt very musty. Unfortunately, my car was scraped all down one side, during the day we spent on the island. Very disappointing, but maybe not the hotel's fault.

Front staff was great. Rooms were old and runned down and water park was very rusty

Front staff was great. Rooms were old and runned down and water park was very rusty

I don’t normally write reviews on anything, but I felt like I should write a warning ⚠️ about this place. The rooms are basically picking the one that isn’t too bad to stay in. My boyfriend and I switched room three times. First one had what looked like a poop stain on the wall next to the toilet and black mold looking stuff on the ceiling of the bathroom. The second room, as soon as we walked in we saw black water on the toilet seat and floor of the bathroom. The third one, the one we settled for, had no working vent so the humidity from the bathroom made the room feel Dewey and moist. Definitely not ideal for a room covered in carpet. Walls were super dirty and ceiling in the bathroom had, what looked like early stages of molded. Also, the water park area, I don’t think I read anywhere in the description, but it is a shared space with the crown hotel next door and the cabin spaces. The stock photos on the booking websites are legit a catfish of what you get in person. The price is affordable, but makes me feel like I have to lower my standards to get acceptable quality stay. Or stay on the actual island to stay at a fairly reasonable, clean, and decent hotel.

this place is old and needs work. The last time I stayed here they had a nice breakfast area now it is closed, and they only have coffee. It's cheap and you get what you pay for here.

Walked in the room where everything looked fine until I started looking closely at things. When checking one of the beds I noticed that there were no fitted sheets on either of them, one had a top sheet tucked in to look like a fitted sheet, while the other had that and a mattress protector as a fitted sheet. The floor was badly stained, as well as the baseboards. In the bathroom the toilet was about to come off the floor with how wobbly and unstable it was, and the towels had stains. Windows were dirty and filled with cobwebs. When checking out we were not asked how our stay was and when asked about a manager was told that there were not as on site to assist.

Walked in the room where everything looked fine until I started looking closely at things. When checking one of the beds I noticed that there were no fitted sheets on either of them, one had a top sheet tucked in to look like a fitted sheet, while the other had that and a mattress protector as a fitted sheet. The floor was badly stained, as well as the baseboards. In the bathroom the toilet was about to come off the floor with how wobbly and unstable it was, and the towels had stains. Windows were dirty and filled with cobwebs. When checking out we were not asked how our stay was and when asked about a manager was told that there were not as on site to assist.

this place is old and needs work. The last time I stayed here they had a nice breakfast area now it is closed, and they only have coffee. It's cheap and you get what you pay for here.