I had a great stay overall. The remote did not work but they promptly fixed it. There wasn’t a full hot breakfast buffet offered due to construction and I wish I had known this when I first booked the room, however I ended up not having breakfast at all so don’t know what they did offer. The bed was comfortable and the room was clean. I enjoyed my stay.

Perfect stay prior to catching a flight

The hotel was convenient and clean. The room was tight on space. But enough for 2 people. The room seemed to be updated recently. The breakfast was fine. The staff were ok, I asked for a later checkout (extend by an hour), but it was denied just quoting the hotel policy.

The hotel was convenient and clean. The room was tight on space. But enough for 2 people. The room seemed to be updated recently. The breakfast was fine. The staff were ok, I asked for a later checkout (extend by an hour), but it was denied just quoting the hotel policy.

I called from Seattle airport to request a pickup for transfer to the hotel. Once transferred I was not greeted by the staff at the desk because of construction workers everywhere. I was never informed that there was construction going on and I would not be greeted upon arrival The van transport was very kind and helpful. He found someone in the back to help me. The guy that helped me presented with Halloween face paint on and asked me my name without greeting me. I gave him my name and ID and credit card. He proceeded to take it in a back room where I couldn’t see him. At that point I had no idea what he was doing with my information as I could not see him??!! He returned with my card and ID and handed me my room key with a post it with my room number on it. 403 He never explained where the gym was, hours for the gym, breakfast hours, directions to my room. I never signed anything either electronically or otherwise. I found out things on my own. Upon checkout at noon I looked for a business center but found out there is none. I had a later flight but had no choice but to leave the hotel as there’s no front lobby to sit and relax?! The transporter transferred me back to the airport and even offered to take me to a book store so that I could work . He was the only silver lining in this horrible experience The unprofessionalism is at its highest at your establishment. I can say with confidence that I will never stay at this specific hotel again.

I called from Seattle airport to request a pickup for transfer to the hotel. Once transferred I was not greeted by the staff at the desk because of construction workers everywhere. I was never informed that there was construction going on and I would not be greeted upon arrival The van transport was very kind and helpful. He found someone in the back to help me. The guy that helped me presented with Halloween face paint on and asked me my name without greeting me. I gave him my name and ID and credit card. He proceeded to take it in a back room where I couldn’t see him. At that point I had no idea what he was doing with my information as I could not see him??!! He returned with my card and ID and handed me my room key with a post it with my room number on it. 403 He never explained where the gym was, hours for the gym, breakfast hours, directions to my room. I never signed anything either electronically or otherwise. I found out things on my own. Upon checkout at noon I looked for a business center but found out there is none. I had a later flight but had no choice but to leave the hotel as there’s no front lobby to sit and relax?! The transporter transferred me back to the airport and even offered to take me to a book store so that I could work . He was the only silver lining in this horrible experience The unprofessionalism is at its highest at your establishment. I can say with confidence that I will never stay at this specific hotel again.

We would stay again.

We would stay again.