Staff was always so friendly

Staff was always so friendly

It was located close to the beach

It was located close to the beach

Upgrade and VIP early check-in was Not offered. Very disappointed.

Upgrade and VIP early check-in was Not offered. Very disappointed.

Very friendly staff!

Very friendly staff!

All the staff was helpful and room is excellent

All the staff was helpful and room is excellent

I had a very pleasant evening there, very close to the beach.

I had a very pleasant evening there, very close to the beach.

I love this place

I love this place

To start all the pictures are from probably the time this hotel was built, do not reflect the actual condition. Worse hotel ever for noise, noise from everywere and all day and night, the flush or shower from the side or up rooms were unbeliaveble high like a water fall+fan at same time, when sleeping this noise was waking us up and scaring. Pool cold and furniture all ripped. Bathroom was full of mold and mildew and with a heavy odor. beds were so used that became flat. the service room did a poor job on the cleaning, I payed way too high price for this cheap hotel. definetly do not recommend.

To start all the pictures are from probably the time this hotel was built, do not reflect the actual condition. Worse hotel ever for noise, noise from everywere and all day and night, the flush or shower from the side or up rooms were unbeliaveble high like a water fall+fan at same time, when sleeping this noise was waking us up and scaring. Pool cold and furniture all ripped. Bathroom was full of mold and mildew and with a heavy odor. beds were so used that became flat. the service room did a poor job on the cleaning, I payed way too high price for this cheap hotel. definetly do not recommend.

The check in was easy and fast. The room did have a good air flow on the A/C and we had to call maintenance. Also, it was very annoying not being able to have friends or family over. Also it would be easier and faster getting the towels at the pool on the rooftop instead of having to go to the front desk to pickup and drop off the towels.

I didn't like this property at all I didn't like management. I left the property 2 days early to go back home . I really didn't trust the employees not calling on name I feel that they was a little racist towards me. Yeah I said

I was charged for a coffee that I did not drink at the rooftop Café. And they charged me for a small bottle of water when I checked out even though I told them that I had been charged for the coffee . Other than that my stay was very pleasant. The staff at breakfast were very accommodating and friendly . We tipped them every day. We had the room facing the street so it could get loud for some people.

I didn't like this property at all I didn't like management. I left the property 2 days early to go back home . I really didn't trust the employees not calling on name I feel that they was a little racist towards me. Yeah I said

I was charged for a coffee that I did not drink at the rooftop Café. And they charged me for a small bottle of water when I checked out even though I told them that I had been charged for the coffee . Other than that my stay was very pleasant. The staff at breakfast were very accommodating and friendly . We tipped them every day. We had the room facing the street so it could get loud for some people.

Great rooftop and location.

Great rooftop and location.

Noisy,,,

Noisy,,,

All was good for the time I was there.

All was good for the time I was there.

This is a top hotel! I don't quite understand the negative reviews left. It's at least a four-star hotel and is excellent with staff, reception, and restaurant services. There are always several receptionists on duty, along with several porters. The breakfast buffet is outstanding and serves many local dishes, along with the more traditional. The hotel has granite floors throughout and a wonderful panoramic view of Copacabana. I did upgrade my room once I got there and was so glad I did. Also appreciated the fact that I could take the stairs to my room which were impeccably kept. Everything was clean and high-end. I would definitely stay here again and felt safe and well-served throughout the 8 days I stayed here.

This is a top hotel! I don't quite understand the negative reviews left. It's at least a four-star hotel and is excellent with staff, reception, and restaurant services. There are always several receptionists on duty, along with several porters. The breakfast buffet is outstanding and serves many local dishes, along with the more traditional. The hotel has granite floors throughout and a wonderful panoramic view of Copacabana. I did upgrade my room once I got there and was so glad I did. Also appreciated the fact that I could take the stairs to my room which were impeccably kept. Everything was clean and high-end. I would definitely stay here again and felt safe and well-served throughout the 8 days I stayed here.

The hotel needs some refreshment it’s outdated and the rooms are very small The bed was comfortable and the shower had good pressure The location is very good near Copacabana Beach

The hotel needs some refreshment it’s outdated and the rooms are very small The bed was comfortable and the shower had good pressure The location is very good near Copacabana Beach

Good location close to beach, lots of bars & restaurants close by, helpful staff & great breakfast.