Close to everything

Smoke detector beeped all night, carpet dirty especially along walls, bed sheets had a hole worn almost through. Breakfast consisted of water, hot chocolate and granola bar. Notifoed at desk and was only told, “I’ll let them know”. Not a quality stay at all.

Smoke detector beeped all night, carpet dirty especially along walls, bed sheets had a hole worn almost through. Breakfast consisted of water, hot chocolate and granola bar. Notifoed at desk and was only told, “I’ll let them know”. Not a quality stay at all.

The hotel is right across from the Mackinac bridge and walkable to downtown and Sheplers ferry. However they advertised breakfast and that turned into a breakfast granola type bar. And they never clean the room or offer fresh towels.

Great stay

Great location across the street from the Mackinaw Bridge.

We had multiple provlems with the key not unlockong the room. The TV required repair. Room located 1st floor. Very noisy upatairs neighbor. And NO breakfast. Says breakfast included on websites Staff says "there are things in there" The "things " were coffee complete with grounds and dry packaged breafast bars. Staff asked about hot breakfast. They say have not had any since Covid???. This is an excuse not a reason after 4 yrs Breakfast is offered by other hotels. In short it was an unpleasant experience. We will never ever stay at a Super 8 again. They are not Super

Its a nice place to go if you are not looking anything fancy. It's located in a great walkable area to main attractions. Very convenient!

This is part hotel and motel, you reserve a hotel room and get a motel room because it was booked through Expedia. Property manager and staff very rude. Breakfast item means granola bar and courtyard means parking lot. Read the fine print and don’t trust the reservation,

This is part hotel and motel, you reserve a hotel room and get a motel room because it was booked through Expedia. Property manager and staff very rude. Breakfast item means granola bar and courtyard means parking lot. Read the fine print and don’t trust the reservation,

seeing the bridge at night

Not overly friendly female staff we dealt with. No battery in smoke alarm and she brushed us off. Laundry area was fair

Not overly friendly female staff we dealt with. No battery in smoke alarm and she brushed us off. Laundry area was fair

seeing the bridge at night

One word BEDBUGS! Beware.

Outstanding

Outstanding

One word BEDBUGS! Beware.

All we want is a clean and adequate room. Upon our arrival to the hotel it was hot and our room was very stuffy. I tried to activate the a/c unit to no avail. I contacted the front desk and was told place it at 60f, it has to be colder than outside. We had a south facing room, it was hot outside. I advised the desk again and did everything they asked. All I got was a dog and pony show. Two hours later and nothing. I asked about a new room and was told there were none in my room class available. Again our a/c was not working, it was a new unit and nothing they did worked. They finally decided to call the a/c company. It is now 7pm and I have to be up at 4am! I was dealing with the same woman from the front desk every time. She came back to our room and said there was some major police incident and repair would not be able to get there. Suddenly the room next door was available, in the same class. Why was my wife and I treated like we knew nothing and why were we lied to about a different room. This could have easily be handled professionally and very promptly by just changing our room. I would have given them five stars if they did.

All we want is a clean and adequate room. Upon our arrival to the hotel it was hot and our room was very stuffy. I tried to activate the a/c unit to no avail. I contacted the front desk and was told place it at 60f, it has to be colder than outside. We had a south facing room, it was hot outside. I advised the desk again and did everything they asked. All I got was a dog and pony show. Two hours later and nothing. I asked about a new room and was told there were none in my room class available. Again our a/c was not working, it was a new unit and nothing they did worked. They finally decided to call the a/c company. It is now 7pm and I have to be up at 4am! I was dealing with the same woman from the front desk every time. She came back to our room and said there was some major police incident and repair would not be able to get there. Suddenly the room next door was available, in the same class. Why was my wife and I treated like we knew nothing and why were we lied to about a different room. This could have easily be handled professionally and very promptly by just changing our room. I would have given them five stars if they did.

Very clean! No microwave in room. Bathroom very outdated. View was spectacular overall great room

We always come to this one. It is smoke free, we usually get a balcony room. Little disappointed by the surrounding balcony patrons and their marijuana use, because well we could smell it on our balcony, in our room, and right into out ooen window (obviously). Was surprised to learn of the area hotels that are affiated and offer usage of their beaches and other amenities. Definitely will revisit again next year

I had 2 children with me, they woke up the 2nd day we were there and they had multiple bug bites on their legs and arms. I let the front desk know about it, she called the manager, he looked at the bites and said they're not bed bug bites,.He said there's nothing they can do about it but they'll call headquarters and see if they want to do anything about it. He tried to blame us asking where we went the day before . There wasn't even an apology or asking what they can do to make things better. There are a half dozen other hotels within walking distance I'll stay before going back there

Very clean! No microwave in room. Bathroom very outdated. View was spectacular overall great room

I had 2 children with me, they woke up the 2nd day we were there and they had multiple bug bites on their legs and arms. I let the front desk know about it, she called the manager, he looked at the bites and said they're not bed bug bites,.He said there's nothing they can do about it but they'll call headquarters and see if they want to do anything about it. He tried to blame us asking where we went the day before . There wasn't even an apology or asking what they can do to make things better. There are a half dozen other hotels within walking distance I'll stay before going back there

We always come to this one. It is smoke free, we usually get a balcony room. Little disappointed by the surrounding balcony patrons and their marijuana use, because well we could smell it on our balcony, in our room, and right into out ooen window (obviously). Was surprised to learn of the area hotels that are affiated and offer usage of their beaches and other amenities. Definitely will revisit again next year

The elevator and hall carpets could use a little attention with a vacuum. A granola cookie does not constitute serving breakfast. Otherwise not bad for the price. They have a good sense of humor, we were on the backside off the hotel with no view of the bridge but our room had a giant picture of the bridge.

On the first night there i woke up with bits all over my body and when i said something they said it was because they have hard water i paid 230 for two nights and i got all bite up i would never recommend this place to know one i think i should get my money back

On the first night there i woke up with bits all over my body and when i said something they said it was because they have hard water i paid 230 for two nights and i got all bite up i would never recommend this place to know one i think i should get my money back

The elevator and hall carpets could use a little attention with a vacuum. A granola cookie does not constitute serving breakfast. Otherwise not bad for the price. They have a good sense of humor, we were on the backside off the hotel with no view of the bridge but our room had a giant picture of the bridge.

It was the most disgusting hotel I have ever been in. The staff were rude and unprofessional at check-in and check-out. The room was so gross and looked like several safety issues with the lighting. I have no clue why or how this hotel is still in business.

It was the most disgusting hotel I have ever been in. The staff were rude and unprofessional at check-in and check-out. The room was so gross and looked like several safety issues with the lighting. I have no clue why or how this hotel is still in business.