Very good location, quiet, friendly staff. Easy access to anywhere....

Very good location, quiet, friendly staff. Easy access to anywhere....

On our check in, the reception guy didn't knew his job. When we asked him about parking pricing, he told us that it was 30 franc per person (which is weird), we asked him to double check it with his manager. After the check he told us that it is 30 per person/car. What does it mean I have no idea, and he also could not explain to us. At the end the price was per car and not person.

On our check in, the reception guy didn't knew his job. When we asked him about parking pricing, he told us that it was 30 franc per person (which is weird), we asked him to double check it with his manager. After the check he told us that it is 30 per person/car. What does it mean I have no idea, and he also could not explain to us. At the end the price was per car and not person.

Very good place to stay, bad reception service.

Very good place to stay, bad reception service.

Excellent location and staff very helpful especially Ari Could have more English on the TV

Excellent location and staff very helpful especially Ari Could have more English on the TV

Great location. Great value for money. Room was very clean and comfortable. Pool was cold and couldn’t find the hot tub listed in the facilities on hotels.com.

Great location. Great value for money. Room was very clean and comfortable. Pool was cold and couldn’t find the hot tub listed in the facilities on hotels.com.

Breakfast was expensive. Better options near hotel.

Breakfast was expensive. Better options near hotel.

Excellent location. Clean and good service. Nice running routes possible along the Rhine.

Excellent location. Clean and good service. Nice running routes possible along the Rhine.

Central location close to museums and Theater Basel

Central location close to museums and Theater Basel

The hotel says air conditioning but it would not keep up with the room and we had to get a fan, which didnt help that much. They didnt clean the room for 3 days. The soap dispensers were out so we removed them and took the lids and placed on floor of shower so they would refill. They put a new mat in shower and didnt fill the dispensers. Just left them on the floor. I complained and they gave me a free drink coupon that the bar then refused to accept. Ask to see a manager and they said they would send one up, but never came. Got hold of manager after demanding at check out snd showed her how dirty our room was.. she was apologetic but i had to demand to see her. I stay at Radisson Blu often but this was a horrible experience. I'm going hope that this was a one off experience, but really bad considering the price. Now the good... location is great for site seeing. Easy pick up area for drivers. Easy walk to market area for food and shops. I tried to add pictures of our room but it would not let me.

The hotel says air conditioning but it would not keep up with the room and we had to get a fan, which didnt help that much. They didnt clean the room for 3 days. The soap dispensers were out so we removed them and took the lids and placed on floor of shower so they would refill. They put a new mat in shower and didnt fill the dispensers. Just left them on the floor. I complained and they gave me a free drink coupon that the bar then refused to accept. Ask to see a manager and they said they would send one up, but never came. Got hold of manager after demanding at check out snd showed her how dirty our room was.. she was apologetic but i had to demand to see her. I stay at Radisson Blu often but this was a horrible experience. I'm going hope that this was a one off experience, but really bad considering the price. Now the good... location is great for site seeing. Easy pick up area for drivers. Easy walk to market area for food and shops. I tried to add pictures of our room but it would not let me.

Our first floor room was noisy with all the traffic below but otherwise, excellent stay.

Great location, lobby has enough space for co working

Great location, lobby has enough space for co working

On the advertising listing. The hotel clearly stated that it has Air conditioning. The hotel does not have Air Conditioning, it has a ventilation system. It’s a very warm hotel especially in that summer months.

On the advertising listing. The hotel clearly stated that it has Air conditioning. The hotel does not have Air Conditioning, it has a ventilation system. It’s a very warm hotel especially in that summer months.

Below average rooms with horrible beds and air conditioners that did not work. The staff was excellent. Breakfast was pretty good. The lobby is good and the hotel is in a decent area.

Below average rooms with horrible beds and air conditioners that did not work. The staff was excellent. Breakfast was pretty good. The lobby is good and the hotel is in a decent area.

good location, nice amenities and helpful staff.

good location, nice amenities and helpful staff.

No Expedia perks! Changed rooms 3 times in 24 hours. First one too noisy from the elevator. Second one too hot, ventilation wasn’t working and felt like a sauna, shower was flooding. Third room…

No Expedia perks! Changed rooms 3 times in 24 hours. First one too noisy from the elevator. Second one too hot, ventilation wasn’t working and felt like a sauna, shower was flooding. Third room…

Great Swiss place! Amazing staff

Great Swiss place! Amazing staff

Room was stuffy; never really cooled down despite leaving window open all night. Told at check-in that breakfast was included, but received a $64 charge for the breakfast buffet for 2.