Excellent hotel, staff are very accommodating and make you feel welcome

The Place is now my favorite hotel in Europe! The staff could not have been more kind, attentive and helpful. When our flight was cancelled, they arranged for a hotel in another city, train tickets and transportation. The dining room is exceptional, breakfast was delicious and the rooms charming. But it is the outstanding staff that makes this hotel so exceptional!

A great boutique hotel.Professionally run with excellent staff ,service and amenities.

A great boutique hotel.Professionally run with excellent staff ,service and amenities.

The reception, sense of welcoming and attention to detail were all outstanding. The food was excellent and the rooms charming. We absolutely loved this hotel!

The reception, sense of welcoming and attention to detail were all outstanding. The food was excellent and the rooms charming. We absolutely loved this hotel!

Incredible very special find ! Amazing people. Amazing boutique hotel.

Incredible very special find ! Amazing people. Amazing boutique hotel.

Incredible staff, perfect location, will definitely return.

Incredible staff, perfect location, will definitely return.

Beautiful boutique hotel with amazing service and attention to every detail. Close to everything. Will definitely be back.

Beautiful boutique hotel with amazing service and attention to every detail. Close to everything. Will definitely be back.

Paid nearly $2000 for a one night stay and the property did not reflect the price tag. On the morning of our departure, while breakfast started at 7:30am and we came down after 8am, it appeared that no one was even ready to start their work day until well after. After being seated, waited at least 10-15mins before anyone came to offer a menu. Coffee was terrible, breakfast marginal at best. Not a 5 star level experience by any means.

Paid nearly $2000 for a one night stay and the property did not reflect the price tag. On the morning of our departure, while breakfast started at 7:30am and we came down after 8am, it appeared that no one was even ready to start their work day until well after. After being seated, waited at least 10-15mins before anyone came to offer a menu. Coffee was terrible, breakfast marginal at best. Not a 5 star level experience by any means.

If you want the nicest five star boutique hotel in Florence this is it.

If you want the nicest five star boutique hotel in Florence this is it.

The property is beautiful, comfortable and centrally located. The service and staff were extremely helpful and friendly. The breakfast was delicious with many choices. I cannot say enough good things about this special property and highly recommend it.

Amazing boutique hotel! Great service! Great location!! You get what you pay for!!

Amazing boutique hotel! Great service! Great location!! You get what you pay for!!

I recommand

Very charming and stylish hotel with excellent service (and exceptional negronis), great à la carte served breakfast. Small issue resolved superlatively well.

Very charming and stylish hotel with excellent service (and exceptional negronis), great à la carte served breakfast. Small issue resolved superlatively well.

Elegantly decorated throughout the entire property and impeccably curated in every detail. Very pricey food and drink menu but acceptable for this range of hotel. Worth every penny. Will definitely return on my next trip to Florence.

Elegantly decorated throughout the entire property and impeccably curated in every detail. Very pricey food and drink menu but acceptable for this range of hotel. Worth every penny. Will definitely return on my next trip to Florence.

Great location and wonderfully designed hotel with excellent staff. Highly recommended for a long weekend city trip!

Great location and wonderfully designed hotel with excellent staff. Highly recommended for a long weekend city trip!

We travel often and typically stay in the Bonvoy group as I’m an elite Ambassador level and we stay in luxury collection, Ritz Carlton or St Regis. We appreciate outstanding service, unique and quality design, and comfortable beds with crisp linens. We were on a cruise in Italy and booked this last minute stay in Florence becase the St Regis and W were booked, and wow we were lucky to find this amazing boutique hotel, in an outstanding location, that exceeded our expectations. We were greeted by Giarda who arranged for our car to be taken to the garage and escorted us to the beautiful sitting room to settle in with complimentary Prosecco as our bags were delivered to our room. I happened to mention it was my birthday in passing and shortly after a berry tart with a simple candle was delivered. Our room, which was the last available and smallest in the hotel, was beautiful, clean and the bed was super comfortable (think Simmons beds at four seasons and a few steps up from the heavenly bed). It was the first time we had slept on linen sheets and they were wonderful. Giarda offered to have them changed with percale but we chose to try them andcwere galas we did. The bathroom was upstairs with no tub, but had a bidet and was well designed. Breakfast included was fantastic. A wonderful buffet and they offered freshly cooked omelette s or eggs as well. The restaurant recommendation 13 Gobbi was excellent and the checkout was a breeze. We will definitely stay at JK place again.

We travel often and typically stay in the Bonvoy group as I’m an elite Ambassador level and we stay in luxury collection, Ritz Carlton or St Regis. We appreciate outstanding service, unique and quality design, and comfortable beds with crisp linens. We were on a cruise in Italy and booked this last minute stay in Florence becase the St Regis and W were booked, and wow we were lucky to find this amazing boutique hotel, in an outstanding location, that exceeded our expectations. We were greeted by Giarda who arranged for our car to be taken to the garage and escorted us to the beautiful sitting room to settle in with complimentary Prosecco as our bags were delivered to our room. I happened to mention it was my birthday in passing and shortly after a berry tart with a simple candle was delivered. Our room, which was the last available and smallest in the hotel, was beautiful, clean and the bed was super comfortable (think Simmons beds at four seasons and a few steps up from the heavenly bed). It was the first time we had slept on linen sheets and they were wonderful. Giarda offered to have them changed with percale but we chose to try them andcwere galas we did. The bathroom was upstairs with no tub, but had a bidet and was well designed. Breakfast included was fantastic. A wonderful buffet and they offered freshly cooked omelette s or eggs as well. The restaurant recommendation 13 Gobbi was excellent and the checkout was a breeze. We will definitely stay at JK place again.

My husband and I recently stayed in this beautiful small hotel. We were warmly welcomed personally by Lucca immediately upon our arrival a most delightful gentleman who showed us around the hotel, helped with restaurant reservations and planned our day for us in Florence. The hotel is simply beautiful, extremely classy with a delightful eating/drinking area outside and amazing staff. We hope to return.

My husband and I recently stayed in this beautiful small hotel. We were warmly welcomed personally by Lucca immediately upon our arrival a most delightful gentleman who showed us around the hotel, helped with restaurant reservations and planned our day for us in Florence. The hotel is simply beautiful, extremely classy with a delightful eating/drinking area outside and amazing staff. We hope to return.

Overall my stay was good. But I was disappointed as I expected much more. I booked a room with “courtyard views” but no where did the description mention that the windows face into a hallway and then a courtyard- with no external windows. This is my worst nightmare and I never would have booked a room without natural light. I also had issues with the air conditioning as it was super loud. When I complained the hotel simply turned it off until I called back and asked them to come up and look at it. I still really don’t understand that. I guess I expected a lot more from one of the top rated hotels in Florence.

Overall my stay was good. But I was disappointed as I expected much more. I booked a room with “courtyard views” but no where did the description mention that the windows face into a hallway and then a courtyard- with no external windows. This is my worst nightmare and I never would have booked a room without natural light. I also had issues with the air conditioning as it was super loud. When I complained the hotel simply turned it off until I called back and asked them to come up and look at it. I still really don’t understand that. I guess I expected a lot more from one of the top rated hotels in Florence.