Overall an amazing stay in the midst of nature - orchids, hummingbirds, motmot and several other flora and fauna. Very courteous and humble staff who took all the care to ensure we had a truly relaxing stay. Breakfast spread was okay but the ala-carte option that is included make it up for a delightful start to the day. Dinner is typically included if you have the half board option with reasonably good option. The waiting staff are courteous and ready to assist giving you your own time to finish and reach out if needed. Mainteh would require special mention as she tended to us on both days with a smile and took extra care for the gluten-free need of my wife. And kudos to the Laundry team for pleasant surprise to return in few hours even when I was expecting my laundry only the next day. Forgot the gentleman’s name who had a big smile on his face when he saw my surprise :) Tips for fellow travellers: Shoe cleaning is free :) . Do take the nature walk around the property. My daughter loved the Twilight walk with Shan who enlightened us with various aspects of the history of the property, constellations and Inca culture.

Overall an amazing stay in the midst of nature - orchids, hummingbirds, motmot and several other flora and fauna. Very courteous and humble staff who took all the care to ensure we had a truly relaxing stay. Breakfast spread was okay but the ala-carte option that is included make it up for a delightful start to the day. Dinner is typically included if you have the half board option with reasonably good option. The waiting staff are courteous and ready to assist giving you your own time to finish and reach out if needed. Mainteh would require special mention as she tended to us on both days with a smile and took extra care for the gluten-free need of my wife. And kudos to the Laundry team for pleasant surprise to return in few hours even when I was expecting my laundry only the next day. Forgot the gentleman’s name who had a big smile on his face when he saw my surprise :) Tips for fellow travellers: Shoe cleaning is free :) . Do take the nature walk around the property. My daughter loved the Twilight walk with Shan who enlightened us with various aspects of the history of the property, constellations and Inca culture.

Excellent stay! Beautiful location

Excellent stay! Beautiful location

I could hear loud, terrible noises from the bathrooms of other floors. Sounded like it was coming from the pipes. The two mirrors in the rooms did not have lights. Only the bathroom mirror had decent lighting. Bedding should've had an extra comforter during winter season. Best part for me was the rooftop bar and live music downstairs. Staff were all welcoming and friendly

I could hear loud, terrible noises from the bathrooms of other floors. Sounded like it was coming from the pipes. The two mirrors in the rooms did not have lights. Only the bathroom mirror had decent lighting. Bedding should've had an extra comforter during winter season. Best part for me was the rooftop bar and live music downstairs. Staff were all welcoming and friendly

Loved the hotel, walkable to shopping, malecón and lots of food options. Large rooms with great city views

Loved the hotel, walkable to shopping, malecón and lots of food options. Large rooms with great city views

Great hotel Very good location Modern rooms and facilities Fully recommended

We had a short, but great stay at Pullman Lima Miraflores. It was for our last two nights in Peru, but it was a great stay. The rooftop is very nice, and we wish we had a couple extra days to enjoy more of the property. The staff was highly attentive, gave us great recommendations for dining and for tours, and we ended up taking one which was a highlight of our trip.

We had a short, but great stay at Pullman Lima Miraflores. It was for our last two nights in Peru, but it was a great stay. The rooftop is very nice, and we wish we had a couple extra days to enjoy more of the property. The staff was highly attentive, gave us great recommendations for dining and for tours, and we ended up taking one which was a highlight of our trip.

Good 5-star hotelnwith decent pricing

Good 5-star hotelnwith decent pricing

Pros: Brand new hotel. Everything was clean. The bed was comfy. I usually stay at the JW Marriot a few blocks up, but this hotel was just as nice. The location is great! I stayed solo and felt safe in the area. Cons: Nothing

Pros: Brand new hotel. Everything was clean. The bed was comfy. I usually stay at the JW Marriot a few blocks up, but this hotel was just as nice. The location is great! I stayed solo and felt safe in the area. Cons: Nothing

Well located, great atmosphere, good and clean overall. I'll be back!

Well located, great atmosphere, good and clean overall. I'll be back!

Amazing room and very comfortable The service was excellent Breakfast is very rich We really recommend this hotel

Amazing room and very comfortable The service was excellent Breakfast is very rich We really recommend this hotel

Great location, professional and courteous staff, spacious and comfortable room!

Great location, professional and courteous staff, spacious and comfortable room!

The rooftop bar is one of the coolest in town

The rooftop bar is one of the coolest in town

Great location and clean

Staff was extremely helpful, within walking distance to the mall, parks and many other attractions. Restaurant food was delicious and always fresh. Well worth the price. I will be returning soon.

Great location and clean

Staff was extremely helpful, within walking distance to the mall, parks and many other attractions. Restaurant food was delicious and always fresh. Well worth the price. I will be returning soon.

While the location was great, the hotel fell short on a five-star expectation. No spa - and the place they sent us to was more of a massage parlor than a full spa experience. We would phone down to the front desk, and the phone would not be picked up at any hour. The last night, we phoned down at least four times and went down to complain about the domestic fight taking place in the room next to ours. Screaming and yelling went on from about 8pm until 3am in the morning. The staff and management seemed to lack the knowledge of what to do as the situation escalated. The service in the restaurants was slow and in responsive to say the least. Worst five star hotel experience of my life. Would not recommend staying here.

While the location was great, the hotel fell short on a five-star expectation. No spa - and the place they sent us to was more of a massage parlor than a full spa experience. We would phone down to the front desk, and the phone would not be picked up at any hour. The last night, we phoned down at least four times and went down to complain about the domestic fight taking place in the room next to ours. Screaming and yelling went on from about 8pm until 3am in the morning. The staff and management seemed to lack the knowledge of what to do as the situation escalated. The service in the restaurants was slow and in responsive to say the least. Worst five star hotel experience of my life. Would not recommend staying here.

Tv wasn’t working

Tv wasn’t working

I rented the presidential suite and they only allowed two people in there. I have friends in Lima that they couldn’t come in to my room because of limitations on guest. Unless things change, I would never visit or stay in your hotel again! in my dining room were a large table with 10 chairs and I’m only allowed to have one guest? two of the nights in my stayed, I had to rent another suite and another hotel in order to accommodate my friends. Sure hope your upper management would take a good look at this Policy..