Very nice staff, dinner and cocktails could be better but still an amazing stay

Positives the entertainment staff were good and Abdul in bar was great. Room large and good view. Pool bar was nice. Negatives it needs money spending. Pool was dirty and food was terrible in the restaurant and too hot a room.

Positives the entertainment staff were good and Abdul in bar was great. Room large and good view. Pool bar was nice. Negatives it needs money spending. Pool was dirty and food was terrible in the restaurant and too hot a room.

The staff are the best I've come across always a smile very good service

The staff are the best I've come across always a smile very good service

You get what you pay for really. Booked a 3 bed superior room but it definitely wasnt superior and the 3rd bed was a pillow on the settee. Had fridge and cooker and hob but no pans or plates or cutlery. Also found an old sock under the bed so wasnt cleaned properly. Wasnt super unhappy with it. It was just standard.

You get what you pay for really. Booked a 3 bed superior room but it definitely wasnt superior and the 3rd bed was a pillow on the settee. Had fridge and cooker and hob but no pans or plates or cutlery. Also found an old sock under the bed so wasnt cleaned properly. Wasnt super unhappy with it. It was just standard.

Overall an enjoyable trip. Hotel was as expected, generally ok /good. Staff were awesome (Nayara, Rocio, Manuel, too many to name). We booked it as THB Hotel but it's a BE LIVE Hotel, signage Infront is limited. Easy access to the beach/promenade Shops and restaurants close by (many still closed in May) Rooms are ok, the shower room could do with a redesign. Stub your toe on the door stop, have to stand in the shower to open the door. Rooms are clean and towels changed when requested. Some noisy (British) guests in the courtyard and pool area. There's a pool bar, buffet restaurant and second restaurant. Fair selection of food in the pool bar and buffet with small changes to dishes daily. MYLOS has a set menu sadly it doesn't look like it changes, the food was okd we enjoyed the desserts. Advertise 2 pools it's really a children's paddle pool and main pool. People still put towel out before 8am, some leave their towels overnight!! Annoying behaviour because they can hold a pool chair for days and it can be difficult to find a space by the pool in the afternoon They have badminton and table tennis however it's the same space so only one sport at any given time. Parking is not great, there are /- 15 space in front of the hotel. Busy times you have to park further away or wait for someone to leave. They host regular shows and performance which was unexpected and some were enjoyable. The evening bar team are great and make sure you have drinks at your table.

Overall an enjoyable trip. Hotel was as expected, generally ok /good. Staff were awesome (Nayara, Rocio, Manuel, too many to name). We booked it as THB Hotel but it's a BE LIVE Hotel, signage Infront is limited. Easy access to the beach/promenade Shops and restaurants close by (many still closed in May) Rooms are ok, the shower room could do with a redesign. Stub your toe on the door stop, have to stand in the shower to open the door. Rooms are clean and towels changed when requested. Some noisy (British) guests in the courtyard and pool area. There's a pool bar, buffet restaurant and second restaurant. Fair selection of food in the pool bar and buffet with small changes to dishes daily. MYLOS has a set menu sadly it doesn't look like it changes, the food was okd we enjoyed the desserts. Advertise 2 pools it's really a children's paddle pool and main pool. People still put towel out before 8am, some leave their towels overnight!! Annoying behaviour because they can hold a pool chair for days and it can be difficult to find a space by the pool in the afternoon They have badminton and table tennis however it's the same space so only one sport at any given time. Parking is not great, there are /- 15 space in front of the hotel. Busy times you have to park further away or wait for someone to leave. They host regular shows and performance which was unexpected and some were enjoyable. The evening bar team are great and make sure you have drinks at your table.

Second stay this year at this hotel, it’s clean and comfortable and a reasonable AI hotel. Food is fine, good selection at breakfast, we didn’t eat dinner as we like to eat out. Entertainment was good especially the ABBA Tribute and the day time activities were ongoing the team didn’t stop! I would recommend if you like a chilled time, it’s a slightly older client group and not much for kids. There is a rebrand but nothing seems to have changed. We had a sea view room which was lovely but despite having all the amenities in the room microwave fridge hob and kettle there was absolutely no crockery or cutlery. I would probably stick with a pool view next time as it’s less windy. Lovely stay on the whole.

Second stay this year at this hotel, it’s clean and comfortable and a reasonable AI hotel. Food is fine, good selection at breakfast, we didn’t eat dinner as we like to eat out. Entertainment was good especially the ABBA Tribute and the day time activities were ongoing the team didn’t stop! I would recommend if you like a chilled time, it’s a slightly older client group and not much for kids. There is a rebrand but nothing seems to have changed. We had a sea view room which was lovely but despite having all the amenities in the room microwave fridge hob and kettle there was absolutely no crockery or cutlery. I would probably stick with a pool view next time as it’s less windy. Lovely stay on the whole.

Excellent location the hotel has just been taken over so the food was hit and miss due to parts being refurbished but the staff went above and beyond would definitely return.

Excellent location the hotel has just been taken over so the food was hit and miss due to parts being refurbished but the staff went above and beyond would definitely return.

We have not long returned from a lovely 4 night stay as a family of 4. We couldn’t fault a thing and really enjoyed it, will definitely be booking again.

We have not long returned from a lovely 4 night stay as a family of 4. We couldn’t fault a thing and really enjoyed it, will definitely be booking again.

Room was very modern, clean and comfortable. There was a fridge, kettle and microwave on the s mall kitchen area but no dishes etc, not sure if this is because we were all inclusive. The all inclusive was good value and there was loads of variety although it did a bit monotonous towards the end of the week. The pool area was clean but the beds were all on top of one another, too busy for us. There is a small terrace area away from the pool with few loungers there. Wherever you want to sit you'll need to be early to get a place.

Room was very modern, clean and comfortable. There was a fridge, kettle and microwave on the s mall kitchen area but no dishes etc, not sure if this is because we were all inclusive. The all inclusive was good value and there was loads of variety although it did a bit monotonous towards the end of the week. The pool area was clean but the beds were all on top of one another, too busy for us. There is a small terrace area away from the pool with few loungers there. Wherever you want to sit you'll need to be early to get a place.

Staff were all friendly and helpful. Can't fault anything really other than the shower did lack water pressure. Pool was very good, modern light weight sun beds..Food really good, massive choice. Nightly entertainment. Daily entertainment poolside. Great. Thank you to all the hardworking sraff

Staff were all friendly and helpful. Can't fault anything really other than the shower did lack water pressure. Pool was very good, modern light weight sun beds..Food really good, massive choice. Nightly entertainment. Daily entertainment poolside. Great. Thank you to all the hardworking sraff

Really friendly staff , all inclusive is great value for families as there is a wide variety of food and drinks provided. Rooms are average size but each have a nice balcony for mornings and evenings.

Really friendly staff , all inclusive is great value for families as there is a wide variety of food and drinks provided. Rooms are average size but each have a nice balcony for mornings and evenings.

Well situated short stroll from restaurants and shops, and rear access to beach. Breakfasts were good. Pool area rather crowded and not enough sun beds. Friendly helpful staff.

Well situated short stroll from restaurants and shops, and rear access to beach. Breakfasts were good. Pool area rather crowded and not enough sun beds. Friendly helpful staff.

Hotel is in the perfect location with easy access to the beach. Great staff.

Hotel is in the perfect location with easy access to the beach. Great staff.

I love the hotel ! The only thing is that the bed and pillows are uncomfortable , because of the material , but the rest is perfect !

I love the hotel ! The only thing is that the bed and pillows are uncomfortable , because of the material , but the rest is perfect !

After four nights, I thought it was only OK. I expected a higher level of comfort and maintenance based on the photos. Pros: The staff was friendly and helpful, the beach is very close, and it's an easy pick-up point for the tour companies. Cons: The breakfast buffet lacked the range of flavors, textures, and spices that I would expect from an all-inclusive resort. Unfortunately, the restaurants in the area were equally uninspired. Additionally, the pest control was lacking. My room was above the cafeteria and there was a nightly procession of roaches coming up through the kitchen and bathroom. In the evenings, I also noticed the pool area had large, dead roaches scattered around. I could tell that the cleaning crew was trying to keep up, but it seems like a bigger initiative might be needed.

After four nights, I thought it was only OK. I expected a higher level of comfort and maintenance based on the photos. Pros: The staff was friendly and helpful, the beach is very close, and it's an easy pick-up point for the tour companies. Cons: The breakfast buffet lacked the range of flavors, textures, and spices that I would expect from an all-inclusive resort. Unfortunately, the restaurants in the area were equally uninspired. Additionally, the pest control was lacking. My room was above the cafeteria and there was a nightly procession of roaches coming up through the kitchen and bathroom. In the evenings, I also noticed the pool area had large, dead roaches scattered around. I could tell that the cleaning crew was trying to keep up, but it seems like a bigger initiative might be needed.

The accommodation was clean, housekeeping was good and we had a balcony view of the sea. Unfortunately that meant that the sun was on the other side of the building. Buffet breakfast was very good and the staff were very efficient and attentive. The pool was ok but chairs were taken very early in the morning and it was sometimes difficult to find room. The area around the hotel was very nice with lots of shops, restaurants and little themed cafes and pretty flat. We enjoyed our stay there.

The accommodation was clean, housekeeping was good and we had a balcony view of the sea. Unfortunately that meant that the sun was on the other side of the building. Buffet breakfast was very good and the staff were very efficient and attentive. The pool was ok but chairs were taken very early in the morning and it was sometimes difficult to find room. The area around the hotel was very nice with lots of shops, restaurants and little themed cafes and pretty flat. We enjoyed our stay there.

Hotel and dining facilities were spotless with great variety of good food..as was the large swimming pool with plenty of sun loungers..and pool towels on request..rooms cleaned every day..with bedding changed and clean towels as required..large balcony with table and 2 chairs and 2 sun loungers.. all staff very friendly..entertainment staff were amazing with adults and kids entertained..even taking time to get to know the guest who just wanted to watch without taking part in the fun and activities…. On arrival we were informed the safe in our room was broken and unfixable during are stay,but use of safe at reception was offered free of charge..We had 2singal beds of which one was very noisy on any movement and uncomfortable but as we didn’t report it they did not have the opportunity to maybe replace it..overall we had a great week in a lovely hotel.