Nice resort with excellent pool and beach access. However, I have to dock one star due to the limitations with access to the à la carte restaurants. There are five of them, but two are closed on alternating days. Additionally, the latest you could get into is at 9:35 PM, and some restaurants require prior reservations (as early as 8 AM), while others have a waiting list. The staff was always helpful and kind to us. Special thanks to Ismael Medina, our butler!

Ismael and the other staff were very respectable and attentive .. great hotel

Nothing

Wish the property have more options to withdraw money. There was only one at the front desk. Buffet wasn’t that good, but restaurants were very good. Service was above and beyond. I’ll start Aracelis from privileged service, she was amazing, we love her, she make us feel like home. Antonio at the pool bar was amazing, very hard working and extremely accommodating. The entertaining staff were very good at their job, especially Drama Queen, Baby Gucci, Chipper Hammer and Shakira. Drama Queen always spotted us and came to greet us. She made our vacation definitely more fun! Service at the lobby bar was excellent too and the guys at the privileged part of the pool were very efficient. We’ll definitely come back just for the service!

I enjoyed my stay there. There’s event to do also. Snorkelling scuba diving Dune buggies All were fun to do and worth it.

Too dark at night, Bright lighting

Very friendly employees and helpful all the time.

Everything was wonderful, from food to drinks to activities.it was a very wonderful experience.the only thing I would add is if they can get both Spanish and English staff.

When I went to eat at 1 of their dine in restaurants, the waiter who was serving me informed me everything was FREE. so when I went to go check out, they charged me $190. If there gonna charge, then it shouldn’t be All Inclusive‼️

Great!! Excellent hotel and great staff

We enjoyed our stay but were expecting more staff service and better air condition. Our room was extremely hot.

The worst resort i have ever been to in DR.

The resort more than met our expectations. We don't do these trips very often, but our experience was that the resort was clean, the food was consistently good including the specialty spots, the pool was fun but a little warm in August, and the beach was perfect, with space to throw a ball or just bob around in the churning but pleasant surf. Get up early if you want a spot! English is spoken but Spanish is an asset. Booked parasailing with the pirates on the beach and a tour with the resort. Always book through the resort! Rooms were warm but a relief to the heavy dead heat of summer. Winter I was told is more bearable but also busier. Recommended, but veterans of all-inclusive may be looking for something more.

Argenis Romero is the sample of a butler service who gives exceptional customer service! I am satisfied with the quality of the food, very fresh and delicious!

Amazing place to stay

Had a great time enjoy the view

Had a great time enjoy the view

Perfect

Perfect

Very bed room

Overall great experience. Bodegón was the best food option. Everyone was friendly and answered all my questions.

Very bed room

Overall great experience. Bodegón was the best food option. Everyone was friendly and answered all my questions.

The resort is labeled as family friendly. However, it was very inappropriate for kids. The type of music played made you feel like you were in a cheap low class club. The resort is designed as a long strip of buildings, and because we were in a privilege club, we were in one of the last buildings close to the beach, away from the main lobby and the buffet area. So we were promised a cart every 15 minutes to our area, in case if we needed to go to the different parts of the resort. Honestly, there were times when we waited over a half hour by the pool to get a ride to the room. Carts with empty seats would drive by, but the drivers would not stop. We were there for a vacation. We love walking and work out daily, but walking for a half hour in a heat stroke of 90 degrees to eat lunch or to go get a drink is not acceptable. Honestly, the resort is great, the amenities are nice and it’s beautiful. The food was decent. It is unfortunate that the laziness of the staff, and the inconsideration of the assistants at the reception is unacceptable. Overall,I would give it a 3/5 because of poor customer service.

Excellent

I had the BEST EXPERIENCE EVER!! I was there from Aug 23rd to Aug 28th 2024 with my 16 year old daughter and we had such an amazing time to the point that neither one of us wanted to leave! The areas are beautiful, safe, clean, & lots of activities for every age range! I had the opportunity to meet some of their beautiful staff (Franneli, Miguel, Brylin, Keidy, Arielis, Guillermo, Jairo) these are the AMAZING hard working young men that made us feel happy while you ate, their energy and charisma is contagious so say hello to them:) Alba the beautiful and happy host from the dining area, Shaggy the tall & happy dancer he can teach you a move or two DONT be shy & dance with him! Stop by the bar & say hello Alexander (Sexy Black) he is such a happy & fun soul! When you go to the beach let Victor the photographer take some beautiful photos of yourself and loved ones, he is OUTSTANDING! When you get to your room check the card & see who’s the person that is going to be cleaning your room & be considered leave a little tip say hello, maybe you get lucky and meet the beautiful & kind Xiomara 💕 I know their names because I took the time to get to know them a little & I know that all of these people are hard workers! Greet the guys who make sure that the gardens are kept gorgeous and clean say hello or smile make their day. If you get a chance, stop by the table for excursions & book a trip with Jhon, express what you want & he’ll guide to an unforgettable ADVENTURE! Ezequiel 🙏

The resort is labeled as family friendly. However, it was very inappropriate for kids. The type of music played made you feel like you were in a cheap low class club. The resort is designed as a long strip of buildings, and because we were in a privilege club, we were in one of the last buildings close to the beach, away from the main lobby and the buffet area. So we were promised a cart every 15 minutes to our area, in case if we needed to go to the different parts of the resort. Honestly, there were times when we waited over a half hour by the pool to get a ride to the room. Carts with empty seats would drive by, but the drivers would not stop. We were there for a vacation. We love walking and work out daily, but walking for a half hour in a heat stroke of 90 degrees to eat lunch or to go get a drink is not acceptable. Honestly, the resort is great, the amenities are nice and it’s beautiful. The food was decent. It is unfortunate that the laziness of the staff, and the inconsideration of the assistants at the reception is unacceptable. Overall,I would give it a 3/5 because of poor customer service.

Is ok

Is ok

Excellent

Good

Everything was pretty good, except we got bit up pretty bad by something. The resort was kind of old, but decent. I liked that it wasn’t too big and we didn’t have to walk too far. The beach was awesome! Water was pretty clear. They do a good job of maintaining the property.