Amazing

Amazing

Amazing experience right from check in to checkout. Excellent customer service

Amazing experience right from check in to checkout. Excellent customer service

Close to many nice places in the busiest area and close to the Nile. Very enjoyable experience.

Close to many nice places in the busiest area and close to the Nile. Very enjoyable experience.

The shower presion (low)

The shower presion (low)

Nice

Nice

Excellent location.

Excellent location.

AMAZING. I would give 10 stars if I could. They were very professional and kind and so helpful! The housekeepers were great. Rooms were beautiful and well kept, clean, and astonishing view from the balcony. Zamalek can be noisy but you don’t hear much sound in the rooms so it’s nice and quiet for the most part. Me and my husband LOVED it and we will be coming back! Thank you for making sure we had a nice experience!!

AMAZING. I would give 10 stars if I could. They were very professional and kind and so helpful! The housekeepers were great. Rooms were beautiful and well kept, clean, and astonishing view from the balcony. Zamalek can be noisy but you don’t hear much sound in the rooms so it’s nice and quiet for the most part. Me and my husband LOVED it and we will be coming back! Thank you for making sure we had a nice experience!!

I stayed in this hotel on two separate nights. The first night was in a horribly noisy room and the second night was in an overly hot room in which the AC was not working. In both cases the staff make a show of doing something about the problem, but nothing gets done. The AC repairman came into the room, made a mess removing a panel, then disappeared after concluding that the problem was "downstairs." I was not offered a different room or even an apology and the AC was still broken the next morning. The bellboy watched me carry my heavy suitcases by myself up several flights of stairs into the hotel then expected a tip for rolling them into the elevator and into my room, which I could have done by myself with less effort and delay. The front desk staff need to be trained to speak with guests more politely (yelling "passport" at me during checkin is very rude). Also, giving a person's room key to the bellboy instead of the guest who is checking in is highly inappropriate. I only selected this hotel for its location, but I don't think I'll book with them again.

I stayed in this hotel on two separate nights. The first night was in a horribly noisy room and the second night was in an overly hot room in which the AC was not working. In both cases the staff make a show of doing something about the problem, but nothing gets done. The AC repairman came into the room, made a mess removing a panel, then disappeared after concluding that the problem was "downstairs." I was not offered a different room or even an apology and the AC was still broken the next morning. The bellboy watched me carry my heavy suitcases by myself up several flights of stairs into the hotel then expected a tip for rolling them into the elevator and into my room, which I could have done by myself with less effort and delay. The front desk staff need to be trained to speak with guests more politely (yelling "passport" at me during checkin is very rude). Also, giving a person's room key to the bellboy instead of the guest who is checking in is highly inappropriate. I only selected this hotel for its location, but I don't think I'll book with them again.

Lovely room with balcony overlooking Cairo. Staff were brilliant.

Lovely room with balcony overlooking Cairo. Staff were brilliant.

I like this hotel, i feel that it is a second home only better because i get served. Food is very good, rooms are clean. It is in a quiet street. It is near a bank where i can exchange foreign currency. I feel very cosy in it. I f

I stay at the President often. It is a very well run hotel. Very clean, food is very nice, service is nice. Staff is friendly and very helpful. I recommend the hotel to tourists

I stay at the President often. It is a very well run hotel. Very clean, food is very nice, service is nice. Staff is friendly and very helpful. I recommend the hotel to tourists

Although it's in the middle of the city, it was quiet and I had a relaxing time.

Although it's in the middle of the city, it was quiet and I had a relaxing time.

We arrived without a reservation (mixup with flight changes) but the manager was patient and we got a nice room.

We arrived without a reservation (mixup with flight changes) but the manager was patient and we got a nice room.

Everything clean

Everything clean

Staff very nice and accommodating. I was booked at another hotel that was not what was advertised and came to Presidents and they helped me work through everything. Recommend the hotel and the local area, all within walking.

Staff very nice and accommodating. I was booked at another hotel that was not what was advertised and came to Presidents and they helped me work through everything. Recommend the hotel and the local area, all within walking.

In the heart of Zamalek, but away from all the noise. Amazing hotel, really clean and staff was amazing

In the heart of Zamalek, but away from all the noise. Amazing hotel, really clean and staff was amazing

By lack of attention to detail I’m referring to the room’s stained mirror, dripping air conditioner, window left open and difficult to close properly, and no cups to drink the complimentary tea and coffee from. However, the room was clean and the beds comfortable. The breakfast selection was pretty good. Sadly, the fool beans were runny and unappetising and there was no hummus. The coffee wasn’t very good. All in all, it’s ok but could be much better.