This hotel is in a perfect location for all sorts of activities in Riga, the bus to the airport is just outside, Old Town is around the corner, the Market is seen from the windows. I honestly think if it had a pool, it would be classed as the five star property as everything there is 5*!

Terrible service arrogant staff mold in bathroom. Is actively supporting the Russian Federation and Belarus by providing/trading/buying products manufactured in sanctioned countries to hotel guests in violation of EU and International legislation and sanctions. Actively participating with Russian Organizations despite the sanctions. Tiny crammed rooms with paper thin walls with(out) any view right into brick wall of building 2 meters cross the street. Staff very arrogant and rude and inattentive and intentionally misleading and disrespectful and berating guests. Very inexperienced young and insecure and completely lacking basic customer service skills staff. Poor disgusting breakfast. Dirty bed with filthy duvet. Dirty windows. Requires 70 (!!) EUR CASH security deposit which is not listed in the booking agreement but sent out manually in text message after making non cancellable non refundable booking in violation of Expedia/Hotels.com policy. Does not follow VIP Silver Expedia Hotels.com protocol despite being an official member of that program. Refuses to provide VAT Invoice for business travelers and erroneously charges tourists tax for business travelers. Ultra small rooms with mold in shower and not completely closing slide doors to both bathroom and wardrobe. Stay away from this place absolutely disgusting especially the overt violation of EU Sanctions against Russian Federation and Belarus products and very disgusting breakfast. Only good is location but a horror show

Terrible service arrogant staff mold in bathroom. Is actively supporting the Russian Federation and Belarus by providing/trading/buying products manufactured in sanctioned countries to hotel guests in violation of EU and International legislation and sanctions. Actively participating with Russian Organizations despite the sanctions. Tiny crammed rooms with paper thin walls with(out) any view right into brick wall of building 2 meters cross the street. Staff very arrogant and rude and inattentive and intentionally misleading and disrespectful and berating guests. Very inexperienced young and insecure and completely lacking basic customer service skills staff. Poor disgusting breakfast. Dirty bed with filthy duvet. Dirty windows. Requires 70 (!!) EUR CASH security deposit which is not listed in the booking agreement but sent out manually in text message after making non cancellable non refundable booking in violation of Expedia/Hotels.com policy. Does not follow VIP Silver Expedia Hotels.com protocol despite being an official member of that program. Refuses to provide VAT Invoice for business travelers and erroneously charges tourists tax for business travelers. Ultra small rooms with mold in shower and not completely closing slide doors to both bathroom and wardrobe. Stay away from this place absolutely disgusting especially the overt violation of EU Sanctions against Russian Federation and Belarus products and very disgusting breakfast. Only good is location but a horror show

Unexpectedly good. Inexpensive hotel with top notch service. Good choice of breakfast, especially the cooked one. Room on the small side but not Paris small, and clean. Bed comfy. Shower hot and powerful. Reception helpful. Location excellent. On the edge of the old town and with tram and bus stop in front. Airport bus stop just around the corner on way in and in front of way out. Close to rail station. Overall would go back.

The hotel itself was perfectly fine. Rooms were clean, it's in a decent location and parking was right outside, if a little limited. My problem with this hotel was the staff and management. When we arrived, we had just found out we needed to cancel the last of the three nights we had booked, We were told that we needed to do that on Hotels.com. So I contacted Hotels.com only to be told that this wasn't the case and hotels.com would contact the hotel on our behalf to cancel the last night. Then the following day I received an email saying that the hotel management had refused this request without giving a reason. Considering that I had made the booking on the basis of being able to cancel the whole thing right up to the day of check-in, I found this to be unreasonable. In addition, the next evening we had to carry out some technical engineering and the bar was the only place to do this. We did buy some beer as we did so, and the barman was fine, but then a man I assume to be the night manager turned up and then complained to us rather than attempting to find out what we were doing and dealing with it in a professional manner. He also asked us to move our vehicle to a different spot and stood and watched us whilst we rearranged our boot space ready for the next day. Overall, the attitude of staff throughout the hotel was not to the standard I would expect, particularly with the refusal to cancel the final night. As a result, we won't be staying there again.

The hotel itself was perfectly fine. Rooms were clean, it's in a decent location and parking was right outside, if a little limited. My problem with this hotel was the staff and management. When we arrived, we had just found out we needed to cancel the last of the three nights we had booked, We were told that we needed to do that on Hotels.com. So I contacted Hotels.com only to be told that this wasn't the case and hotels.com would contact the hotel on our behalf to cancel the last night. Then the following day I received an email saying that the hotel management had refused this request without giving a reason. Considering that I had made the booking on the basis of being able to cancel the whole thing right up to the day of check-in, I found this to be unreasonable. In addition, the next evening we had to carry out some technical engineering and the bar was the only place to do this. We did buy some beer as we did so, and the barman was fine, but then a man I assume to be the night manager turned up and then complained to us rather than attempting to find out what we were doing and dealing with it in a professional manner. He also asked us to move our vehicle to a different spot and stood and watched us whilst we rearranged our boot space ready for the next day. Overall, the attitude of staff throughout the hotel was not to the standard I would expect, particularly with the refusal to cancel the final night. As a result, we won't be staying there again.

First class service hotel spotless breakfast superb convenient for exploring riga

First class service hotel spotless breakfast superb convenient for exploring riga

Overall, it was a good experience.

The hotel was very good and very convenient.

great

Well located. Friendly staff. Good breakfast :)

Well located. Friendly staff. Good breakfast :)

The hotel is amazing. The airport bus (no.22) is just right outside of the hotel. The old town is just behind the hotel 5mins walk to St Peter church and other tourist sports. Lots of cafes and restaurants around. The room is spacious and have everything needed. I had dinner at the bar which is also good quality and offer 10% discount for hotel customers. If I come back to Riga, I will definitely stay in the same hotel.

The hotel is amazing. The airport bus (no.22) is just right outside of the hotel. The old town is just behind the hotel 5mins walk to St Peter church and other tourist sports. Lots of cafes and restaurants around. The room is spacious and have everything needed. I had dinner at the bar which is also good quality and offer 10% discount for hotel customers. If I come back to Riga, I will definitely stay in the same hotel.

Doesn't get better. Trust me. Consistent. For all it's minor shortcomings.... It's a great option. Stayed here maybe 40 times....

Doesn't get better. Trust me. Consistent. For all it's minor shortcomings.... It's a great option. Stayed here maybe 40 times....

Litt pågående arbeid utenfor, men ellers helt utmerket.

Litt pågående arbeid utenfor, men ellers helt utmerket.

The hotel is very modern and clean. Our room was a good size, quiet, and had a view of the Riga river. They have an excellent breakfast buffet. The location is excellent. It is near old Riga, buses and trams leave from right in front of the hotel, and the train station is nearby. Right across from the hotel is the giant Riga marketplace. The staff were friendly and helpful. If we need to come to Riga again, we would definitely choose this hotel. The only glitch we had was that at first the small refrigerator in our room did not work. When we noticed it, we contacted staff and within 10 minutes someone came to fix it. They got it going, but it never got very cold.

The hotel is very modern and clean. Our room was a good size, quiet, and had a view of the Riga river. They have an excellent breakfast buffet. The location is excellent. It is near old Riga, buses and trams leave from right in front of the hotel, and the train station is nearby. Right across from the hotel is the giant Riga marketplace. The staff were friendly and helpful. If we need to come to Riga again, we would definitely choose this hotel. The only glitch we had was that at first the small refrigerator in our room did not work. When we noticed it, we contacted staff and within 10 minutes someone came to fix it. They got it going, but it never got very cold.

Great location right next to old town. Great breakfast options. There is an onsite gym. Overall is good value. The 20 euro per night parking is rather pricy.

Great location right next to old town. Great breakfast options. There is an onsite gym. Overall is good value. The 20 euro per night parking is rather pricy.

Good hotel. Good rooms and good bed. Good breakfast. Helpful staff. Recommended.

Good hotel. Good rooms and good bed. Good breakfast. Helpful staff. Recommended.

Nice place in an nice city

Very good.

Very good.

Nice place in an nice city

Everything is modern, clean and comfortable

A good hotel with everything you need when the important thing is to see Riga. Nice bed, good cleaning, good breakfast, possibility to have dinner at the bar or roomservice. Short walk from the busstop with the bus from the airport. The busstop for the bus to the airport is less than 1 minute walk (bus 22). Close to The House of Blackheads and other important sights of Riga.

A good hotel with everything you need when the important thing is to see Riga. Nice bed, good cleaning, good breakfast, possibility to have dinner at the bar or roomservice. Short walk from the busstop with the bus from the airport. The busstop for the bus to the airport is less than 1 minute walk (bus 22). Close to The House of Blackheads and other important sights of Riga.