Not bad if you're only staying for a couple of days and just need somewhere to put your head down

Definitely get what you pay for, but perfectly fine stay. Had a small baby with us too!

Definitely get what you pay for, but perfectly fine stay. Had a small baby with us too!

Hotel felt very unsafe. Reception was terrible as the staff member was never in reception and you had to call a number because he was outside smoking all day. Room we stayed in diabolical, doors to the room wasn’t locking properly and we couldn’t swap rooms until our second night. Our bathroom door was hanging off so we couldn’t shut it properly. The curtain only fit half of the window. The room smelt like damp the whole time we were there. Would not recommend staying here. No bar/ restaurant inside of the hotel.

Hotel felt very unsafe. Reception was terrible as the staff member was never in reception and you had to call a number because he was outside smoking all day. Room we stayed in diabolical, doors to the room wasn’t locking properly and we couldn’t swap rooms until our second night. Our bathroom door was hanging off so we couldn’t shut it properly. The curtain only fit half of the window. The room smelt like damp the whole time we were there. Would not recommend staying here. No bar/ restaurant inside of the hotel.

Checked in and was greeted by a very helpful and friendly Adel who kindly gave us a very nice room which is clean and bright and Ruth who rung to ask for feedback. I would give 5 stars for their service but 1 star for the hotel itself for reasons below. Unfortunately, the water stops for quite a while during my showers (up to 3 times on one occasion) which is not nice when covered in shampoo not knowing if it will come on again! It also makes a loud whirling noise like a helicopter outside when in the bedroom. The bed is very soft and there are some not nice smells in the corridors. The reception is unmanned most of the time so expect to wait outside on arrival to be let in or if you need a receptionist. Apart from that, the hotel is well located a few minutes from the pier and 10 minutes walk to the town centre. Overall the hotel needs redecorating inside and out. Hopefully the management will do this soon. The great plus in staying in Eastbourne unlike Brighton and other seaside towns are the free parking everywhere within 5-10 minutes walk to the town centre and pier / seaside.

Checked in and was greeted by a very helpful and friendly Adel who kindly gave us a very nice room which is clean and bright and Ruth who rung to ask for feedback. I would give 5 stars for their service but 1 star for the hotel itself for reasons below. Unfortunately, the water stops for quite a while during my showers (up to 3 times on one occasion) which is not nice when covered in shampoo not knowing if it will come on again! It also makes a loud whirling noise like a helicopter outside when in the bedroom. The bed is very soft and there are some not nice smells in the corridors. The reception is unmanned most of the time so expect to wait outside on arrival to be let in or if you need a receptionist. Apart from that, the hotel is well located a few minutes from the pier and 10 minutes walk to the town centre. Overall the hotel needs redecorating inside and out. Hopefully the management will do this soon. The great plus in staying in Eastbourne unlike Brighton and other seaside towns are the free parking everywhere within 5-10 minutes walk to the town centre and pier / seaside.

The rooms were clean and beds comfortable. Tea and coffee was provided. On the downside we had stayed a few qeeks ago and rebooked for the Eastbourne Airshow. We spoke with the gentleman at reception and requested the same room as it was a large triple room with a sea view and was told that he had put the request on the system. However when we arrived and I asked if we had the room requested we were told no and they allocate the rooms randomly. If i had known that we would have booked elsewhere. Shower was a very small cubicle which my special needs daughter could not get in to which was another reason we requested the larger room. The hot water took several minutes to come through before it was warm enough.

The rooms were clean and beds comfortable. Tea and coffee was provided. On the downside we had stayed a few qeeks ago and rebooked for the Eastbourne Airshow. We spoke with the gentleman at reception and requested the same room as it was a large triple room with a sea view and was told that he had put the request on the system. However when we arrived and I asked if we had the room requested we were told no and they allocate the rooms randomly. If i had known that we would have booked elsewhere. Shower was a very small cubicle which my special needs daughter could not get in to which was another reason we requested the larger room. The hot water took several minutes to come through before it was warm enough.

The building looks derilict from outside, inside the restaurant is closed, bar is closed, no aircon, no staff onsite 8pm till 10am. Our first room absolutely stank of sewerage from the bathroom, and the shower had zero water coming out after the first of us used it. No staff were insite to talk to, and no refund was given for the dreadful smell and lack of shower. We then moved rooms and those issues were not there, but no aircon. It is clear theyve tried hard to decorate the hotel inside, the the person who is there during the day is very pleasant, just unforgivable the conditions the first night. The bathrom had air freshener in it, so they knew it was a problem. My recommendation... don't stay here mid summer, and consider other options carefully first before taking this as an ok last resort.

The building looks derilict from outside, inside the restaurant is closed, bar is closed, no aircon, no staff onsite 8pm till 10am. Our first room absolutely stank of sewerage from the bathroom, and the shower had zero water coming out after the first of us used it. No staff were insite to talk to, and no refund was given for the dreadful smell and lack of shower. We then moved rooms and those issues were not there, but no aircon. It is clear theyve tried hard to decorate the hotel inside, the the person who is there during the day is very pleasant, just unforgivable the conditions the first night. The bathrom had air freshener in it, so they knew it was a problem. My recommendation... don't stay here mid summer, and consider other options carefully first before taking this as an ok last resort.

Do not go by the pics as rooms do not look like the way they are and said Sea veiw room smells tv did not work hole in door windows do not shut DO NOT GO BY ANY PIC OF HOTEL AVOID AT ALL COST

Do not go by the pics as rooms do not look like the way they are and said Sea veiw room smells tv did not work hole in door windows do not shut DO NOT GO BY ANY PIC OF HOTEL AVOID AT ALL COST

The receptionist Atta was very nice, he offered to help with my buggy countless times up and down the stairs and gave us more milk and sugar when asked. The room was nice for the price you pay per night, to the first look it was clean but i found behind the bed it hadn’t been hoovered. The room came with a fan which was very much needed as it was quite hot in the room and a radiator if needed. There is a little ‘kitchen’ in the lobby which had a toaster and microwave, which was very handy with a baby, and there is a kettle in the bedroom. There was no hot water when i went to go have a shower the first night there but i didn’t say anything because it was quite late, but i’m sure if asked it would have been fixed, but i checked again in the morning and there was hot water then. I would probably come again for the price and location which is just across from the beach.

The receptionist Atta was very nice, he offered to help with my buggy countless times up and down the stairs and gave us more milk and sugar when asked. The room was nice for the price you pay per night, to the first look it was clean but i found behind the bed it hadn’t been hoovered. The room came with a fan which was very much needed as it was quite hot in the room and a radiator if needed. There is a little ‘kitchen’ in the lobby which had a toaster and microwave, which was very handy with a baby, and there is a kettle in the bedroom. There was no hot water when i went to go have a shower the first night there but i didn’t say anything because it was quite late, but i’m sure if asked it would have been fixed, but i checked again in the morning and there was hot water then. I would probably come again for the price and location which is just across from the beach.

Property was facing the beach and our room overlooked the sea. The room was clean and tidy and the beds were comfortable. The communal areas although clean were dated. The staff were very helpful and were able to provide a hotel guest parking permit for parking on the road outside the property for a small charge of £2.20. It was a short walk to the pier and just a little further to the town centre.

Property was facing the beach and our room overlooked the sea. The room was clean and tidy and the beds were comfortable. The communal areas although clean were dated. The staff were very helpful and were able to provide a hotel guest parking permit for parking on the road outside the property for a small charge of £2.20. It was a short walk to the pier and just a little further to the town centre.

No breakfast available. No extra pillows, no towels provided. Very very basic.

No breakfast available. No extra pillows, no towels provided. Very very basic.

We enjoyed our stay here but to obtain 5 star would like to see staff on desk at some point during day also hair dryer in room . We have stayed here before and enjoyed our stay and would defo stay again . Thanks

We enjoyed our stay here but to obtain 5 star would like to see staff on desk at some point during day also hair dryer in room . We have stayed here before and enjoyed our stay and would defo stay again . Thanks

Honestly really really great place to stay! Very good value for money, such a friendly and kind host to welcome us and even helped carry bags to our room. Ensured we had everything we needed for a fab monday-friday stay. In our room there was tea and coffee facilities, a small table and chairs, a double bed and a single bed and our own toilet and shower room which had little bottles of shampoo and shower gel which was a nice touch. Room was clean and cosy, lovely big windows, a couple of updates/repairs needed in room but nothing that impacted stay. Location is amazing! As someone who really struggles to walk and relies on a walking aid I found this brilliant. Literally a minute from the pier, can see it from the front of the hotel. A little Tesco and other shops very close by. Right on the seafront l, brilliant. Cannot rate this place enough for the price :) thank you

Honestly really really great place to stay! Very good value for money, such a friendly and kind host to welcome us and even helped carry bags to our room. Ensured we had everything we needed for a fab monday-friday stay. In our room there was tea and coffee facilities, a small table and chairs, a double bed and a single bed and our own toilet and shower room which had little bottles of shampoo and shower gel which was a nice touch. Room was clean and cosy, lovely big windows, a couple of updates/repairs needed in room but nothing that impacted stay. Location is amazing! As someone who really struggles to walk and relies on a walking aid I found this brilliant. Literally a minute from the pier, can see it from the front of the hotel. A little Tesco and other shops very close by. Right on the seafront l, brilliant. Cannot rate this place enough for the price :) thank you

Great location and friendly staff

Great location and friendly staff

Amazing service but hotel very poorly maintained poor decoration and only one curtain in our room that didn’t cover window

Amazing service but hotel very poorly maintained poor decoration and only one curtain in our room that didn’t cover window

Amazing customer services, friendly staff and clean environment. Highly recommended.

Good value, the staff was friendly, attentive, and helpful, amazing view of the ocean, there was a problem with backed up sewage in the bathroom that made it really smelly, also part of the ceiling in the bathroom was peeling and looked like it might fall down, other than that it was fine.

Good value, the staff was friendly, attentive, and helpful, amazing view of the ocean, there was a problem with backed up sewage in the bathroom that made it really smelly, also part of the ceiling in the bathroom was peeling and looked like it might fall down, other than that it was fine.

For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs. The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all. Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is. All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.

For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs. The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all. Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is. All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.