Very convenient location to downtown. Good breakfast with variety of hot & cold choices.

I checked in for an overnight stay with my family and the room we reserved was dirty and smelled like cigarette smoke. The staff tried to re-clean but it didn't work and they had no rooms to move us to. The manager, Kirar, promised a full refund but never refunded the money and now is unreachable. I don't ever leave bad reviews but this is just too much to ignore.

Hotel is nice, quiet location and rooms are big. But the rooms aren't so clean

Hotel is nice, quiet location and rooms are big. But the rooms aren't so clean

This was one of the dirtiest rooms I’ve ever gotten on a reservation. Semen stains on the duvet cover, mystery mold in the shower, beard or pubic shavings in drawers and along headboard of bed. Sheet was inside out, was it actually fresh? Dirt in the refrigerator, food and dirt along floors where the vacuum doesn’t reach. Elevators full of dog urine and hair and just plain smelly. When the front desk was confronted with the problem they handed me a card and told me to call the manager. The manager never answered or called back. Every surface was gross. It looked like it hadn’t been cleaned in weeks at the breakfast buffet. I chose not to eat. I stay in a LOT of hotels and this was hands down one of the grossest next to a super 8 in a cruddy neighborhood. I mean I took another shower when I got home. NOT what I was expecting out of a hotel in the Hilton family. Not even an apology from a manager. Although I’m not surprised because the front desk person was too busy trying to pay their credit card via phone when I complained… won’t be returning, and probably will never use the homewood group again.

This was one of the dirtiest rooms I’ve ever gotten on a reservation. Semen stains on the duvet cover, mystery mold in the shower, beard or pubic shavings in drawers and along headboard of bed. Sheet was inside out, was it actually fresh? Dirt in the refrigerator, food and dirt along floors where the vacuum doesn’t reach. Elevators full of dog urine and hair and just plain smelly. When the front desk was confronted with the problem they handed me a card and told me to call the manager. The manager never answered or called back. Every surface was gross. It looked like it hadn’t been cleaned in weeks at the breakfast buffet. I chose not to eat. I stay in a LOT of hotels and this was hands down one of the grossest next to a super 8 in a cruddy neighborhood. I mean I took another shower when I got home. NOT what I was expecting out of a hotel in the Hilton family. Not even an apology from a manager. Although I’m not surprised because the front desk person was too busy trying to pay their credit card via phone when I complained… won’t be returning, and probably will never use the homewood group again.

Adequate hotel. Nice facilities and location. The TV remotes didn't work and I had to climb up to unplug it from the wall. There was mildew in the bathroom, I notified the front desk but nothing was done. Not enough sheets in the room for the pull out bed and had to call down for more. Morning breakfast was short-staffed a few times and hard to get utensils and plates, no waffles are served on weekdays FYI.

Great stay at this place! Highly recommend, and it's a great location for family outings

Great stay at this place! Highly recommend, and it's a great location for family outings

The staff was great, but the property is mediocre. The room was missing a few amenities; bathing soap and firm pillows. The pillows were very flat and the room was just mediocre clean. Hotels need to go back to the days when rooms are cleaned every day. I felt like I was staying at an because I was the one getting my towels and toiletries every day. A Hilton hotel used to feel special. It didn’t feel this way to me.

The staff was great, but the property is mediocre. The room was missing a few amenities; bathing soap and firm pillows. The pillows were very flat and the room was just mediocre clean. Hotels need to go back to the days when rooms are cleaned every day. I felt like I was staying at an because I was the one getting my towels and toiletries every day. A Hilton hotel used to feel special. It didn’t feel this way to me.

Very friendly reception and staff. Great Location, seemed like a safe area. Housekeeping was very good, the only complaint was that the elevator needed a good vacuuming, but the rooms were clean.

Very friendly reception and staff. Great Location, seemed like a safe area. Housekeeping was very good, the only complaint was that the elevator needed a good vacuuming, but the rooms were clean.

Garbage bags left in hallways and in front of elevators by room service or maintenance which cause hallways to smell like trash. Maintenance man doesn't wear deodorant so didn't know what smelled worse. Him or the garbage. Photo was taken of our hallway view. When front desk was informed, I was told staff went home. So I moved the garbage bag in front of the elevators instead of being in front of our door!!

Garbage bags left in hallways and in front of elevators by room service or maintenance which cause hallways to smell like trash. Maintenance man doesn't wear deodorant so didn't know what smelled worse. Him or the garbage. Photo was taken of our hallway view. When front desk was informed, I was told staff went home. So I moved the garbage bag in front of the elevators instead of being in front of our door!!

Unfortunately, our first suite was dirty. I am not a picky traveler, but the one thing I look for is cleanliness in a hotel. Upon arrival to our first room, I could immediately tell it wasn't up to par. The Fridge (we had a full kitchen in the suite) was filthy, the kitchen floor had spills all over it, crumbs everywhere. The Carpet had crumbs on it. One bed wasn't made properly, looked like the comforter had just been pulled up. Upon opening it up, it was indeed dirty (hair on the sheets), and the tub had hairs in it. Whomever cleaned this room - DIDN'T clean the room! The good news is when I called down, the hotel staff immediately rectified the situation and moved us to another room. The new room was as expected, clean and after that our stay improved greatly. I do appreciate the hotels quick response.

Unfortunately, our first suite was dirty. I am not a picky traveler, but the one thing I look for is cleanliness in a hotel. Upon arrival to our first room, I could immediately tell it wasn't up to par. The Fridge (we had a full kitchen in the suite) was filthy, the kitchen floor had spills all over it, crumbs everywhere. The Carpet had crumbs on it. One bed wasn't made properly, looked like the comforter had just been pulled up. Upon opening it up, it was indeed dirty (hair on the sheets), and the tub had hairs in it. Whomever cleaned this room - DIDN'T clean the room! The good news is when I called down, the hotel staff immediately rectified the situation and moved us to another room. The new room was as expected, clean and after that our stay improved greatly. I do appreciate the hotels quick response.

The staff was very helpful- Erin at the front desk helped us with early check in and later that night we had an issue with our key getting lost and they were also there to assist us at a very late hour.

The staff was very helpful- Erin at the front desk helped us with early check in and later that night we had an issue with our key getting lost and they were also there to assist us at a very late hour.

My card was charged two transactions that I did not charged. And got locked up

My card was charged two transactions that I did not charged. And got locked up

Wonderful location. Clean and up to date. One front desk staff member was rude and should not be in customer service, but the other employees made up for her snot nosed attitude. The rooms were great!

Wonderful location. Clean and up to date. One front desk staff member was rude and should not be in customer service, but the other employees made up for her snot nosed attitude. The rooms were great!

Gym, free breakfast and room size were all positives. The room condition was pretty bad and requires a much needed renovation.

Gym, free breakfast and room size were all positives. The room condition was pretty bad and requires a much needed renovation.

The staff we came in contact with were very nice. The front desk, houseman, and the breakfast lady . Please clean the pendant light over the table in the suite room 234. We would stay here again.

Extremely dirty. Hair all through bed sheets, smelled as if they hadn’t been cleaned. Toilet had feces/urine. Tub was dirty with hair and black mold on edges. Towels had pubic hairs all through them. The noise level was awful. It sounded like those above us were going to come right through the ceiling. Loud stomping and banging at all hours of the night. I would not recommend this hotel to anyone.

Extremely dirty. Hair all through bed sheets, smelled as if they hadn’t been cleaned. Toilet had feces/urine. Tub was dirty with hair and black mold on edges. Towels had pubic hairs all through them. The noise level was awful. It sounded like those above us were going to come right through the ceiling. Loud stomping and banging at all hours of the night. I would not recommend this hotel to anyone.

We had a lovely stay. Slept well, enjoyed the pool and breakfast! Staff was lovely and helpful at the front desk!

Clean property, great breakfast, close to hospitals!

Great room and breakfast !!

Great room and breakfast !!