Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀

Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀

Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.

Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.

It's a little dated but comparatively well priced for the area

It's a little dated but comparatively well priced for the area

Nice hotel in a good area with decent sized rooms and friendly staff. However, the rooms don't have air conditioning (just a fan) which, given the summer heat made it impossible to sleep - it was absolutely boiling in the room. I wouldn't stay here again during the summer, but would be fine in winter.

Nice hotel in a good area with decent sized rooms and friendly staff. However, the rooms don't have air conditioning (just a fan) which, given the summer heat made it impossible to sleep - it was absolutely boiling in the room. I wouldn't stay here again during the summer, but would be fine in winter.

Room looked kind of old. It did not have sir conditioner but we could open the windows to get some cool during the night. With a fan in the ceiling it worked fine. The hotel is well-situated and staff was friendly. Decent for the money.

Room looked kind of old. It did not have sir conditioner but we could open the windows to get some cool during the night. With a fan in the ceiling it worked fine. The hotel is well-situated and staff was friendly. Decent for the money.

This well-located (and easy to find from the train station) modest hotel was the best deal of a lengthy trip. I found that Carcassonne merited a quiet stay for the "lower town" as well as its more famous part up the hill (which perhaps can't live up to too high expectations). The hotel is very close to the very helpful tourist info centre and a 24 hour grocery store. A lack of recent remodelling was no concern to me; it was clean and comfortable and staff were pleasant and helpful. I would absolutely stay here again.

This well-located (and easy to find from the train station) modest hotel was the best deal of a lengthy trip. I found that Carcassonne merited a quiet stay for the "lower town" as well as its more famous part up the hill (which perhaps can't live up to too high expectations). The hotel is very close to the very helpful tourist info centre and a 24 hour grocery store. A lack of recent remodelling was no concern to me; it was clean and comfortable and staff were pleasant and helpful. I would absolutely stay here again.

Very handy to city centre and railway station etc clean and good breakfast

Very handy to city centre and railway station etc clean and good breakfast

Located next to Gambetta square, 5 min walk to the town's square Place Carnot, 10 min walk to train station and Canal de Midi, 15 min walk to the castle and it's many bars, shops and restaurants. The room is clean and spacious, with comfortable bed, but somewhat tired looking bathroom, optional breakfast available, overall good value for money, as even though it is just two star hotel, it makes up for it's location and good base for your weekend away

Located next to Gambetta square, 5 min walk to the town's square Place Carnot, 10 min walk to train station and Canal de Midi, 15 min walk to the castle and it's many bars, shops and restaurants. The room is clean and spacious, with comfortable bed, but somewhat tired looking bathroom, optional breakfast available, overall good value for money, as even though it is just two star hotel, it makes up for it's location and good base for your weekend away

It does not looks like a hotel, they close at 7 pm, that means you can not make the check in after that... The room was old and careless. Bad wifi.

The hotel is nicely located. Halfway between the town and castle. The room was clean and ready when we arrived. The room was typical budget family room and worked very well for the four of us as a one night stop over To see the wonderful walled town.

The hotel is nicely located. Halfway between the town and castle. The room was clean and ready when we arrived. The room was typical budget family room and worked very well for the four of us as a one night stop over To see the wonderful walled town.

nice hotel staff very nice condition reasonable all in all for 2 star it was decent

nice hotel staff very nice condition reasonable all in all for 2 star it was decent

I stayed in the hotel,it was very basic,but clean and staff friendly.

I stayed in the hotel,it was very basic,but clean and staff friendly.

This was a pleasant surprise. The room was large and comfortable. The ceiling fan was a welcome addition, allowing us to close the window so we could sleep without ear plugs. The hotel sent us a map with their confirmation email; which was very useful. The hotel manager was pleasant and welcoming. The hotel is just across the boulevard from the old lower town, and not a long walk from the castle across the river. If you park on the street in front of the hotel, park on the side without the trees; there are birds up there.

This was a pleasant surprise. The room was large and comfortable. The ceiling fan was a welcome addition, allowing us to close the window so we could sleep without ear plugs. The hotel sent us a map with their confirmation email; which was very useful. The hotel manager was pleasant and welcoming. The hotel is just across the boulevard from the old lower town, and not a long walk from the castle across the river. If you park on the street in front of the hotel, park on the side without the trees; there are birds up there.

not very good hotel. next time I will not stay here

not very good hotel. next time I will not stay here

Nice big room, we had the disabled access room (not by request) in which there was no air con or division between the bathroom and the bedroom..not ideal!

Nice big room, we had the disabled access room (not by request) in which there was no air con or division between the bathroom and the bedroom..not ideal!

failed to empty bins in rooms failed to changed sheets on the beds no lift available despite havingto navigate 2 flights of stairs No air conditioning local area noisy at night woken by guests slamming doors during the night hotel receptionist english was poor didnt go out of her way to be helpful breakfast was basic and help yourself

failed to empty bins in rooms failed to changed sheets on the beds no lift available despite havingto navigate 2 flights of stairs No air conditioning local area noisy at night woken by guests slamming doors during the night hotel receptionist english was poor didnt go out of her way to be helpful breakfast was basic and help yourself

This is a basic hotel but covered all the necessities we needed. Personal preference made the bed mattress too hard for comfort but the bedding was impeccably clean. Only having a printed net curtain up over a busy road could be improved for privacy. The location was great just 10mins from the medieval cite and 10mins from the train station. However being on a main road made for a noisy room with the window open as no air con. On the whole you need to remember that you are paying for a basic hotel and this hotel does deliver on the basics and is clean. Whilst I would not stay here again because of the bed being too hard for me I would recommend to any budget traveller.