Easy shopping

Easy shopping

Close to shopping mall.

Close to shopping mall.

We booked two rooms but both rooms the AC were broken. It shuts off by itself after 1 hour. Leaving us sweating while sleeping. I informed the management and they sent someone to fix it. But the “Engineer” did was set it start again…. I knew how to do that. The next day, it had the same problem including the bathroom flooding due to poor drainage. I asked the front desk to move us to another room. The usual answer, “We’re fully booked”. I tried to book another 2 rooms online and they you have it, 10 rooms available at the same price I booked!!! So I called again and asked to be transferred to another room with a working AC and functional bathroom. This time they sent housekeeping to just clean the bathroom! OMG, What about the AC? I ended up just turning it back on every hour for the rest of our stay. Good thing during the day, we were out shopping or somewhere. So, next time, don’t even think about this hotel, there are other newer and better choices!!!

We booked two rooms but both rooms the AC were broken. It shuts off by itself after 1 hour. Leaving us sweating while sleeping. I informed the management and they sent someone to fix it. But the “Engineer” did was set it start again…. I knew how to do that. The next day, it had the same problem including the bathroom flooding due to poor drainage. I asked the front desk to move us to another room. The usual answer, “We’re fully booked”. I tried to book another 2 rooms online and they you have it, 10 rooms available at the same price I booked!!! So I called again and asked to be transferred to another room with a working AC and functional bathroom. This time they sent housekeeping to just clean the bathroom! OMG, What about the AC? I ended up just turning it back on every hour for the rest of our stay. Good thing during the day, we were out shopping or somewhere. So, next time, don’t even think about this hotel, there are other newer and better choices!!!

Nice hotel, friendly staff, good service.

there was a leak or moist coming out of the bathroom ceiling

there was a leak or moist coming out of the bathroom ceiling

Nice hotel, friendly staff, good service.

Courteous staff. They remembered me from the last time I stayed.

Courteous staff. They remembered me from the last time I stayed.

The air conditioning system in our room turns off every hour. I have to turn it on every time including night time. We booked for 4 nights so I asked to move to a different room but they sent their Engineer to fix the problem. He showed me how to turn it on and set but guess what, it constantly turns off by itself…. Seems likes this hotel I would rather save electricity and does not care if the customer is uncomfortable while sleeping. This is cheating!!! I tried to request a move to another room… but guess what? They said they are fully booked. Really? How come when I tried to book the same dates on line, there are still rooms available? The hotel is said to be newer but they used substandard materials and the bathroom shower is not draining properly. The breakfast buffet is expensive at P850!!! Not worth it! Will not stay here again.

The air conditioning system in our room turns off every hour. I have to turn it on every time including night time. We booked for 4 nights so I asked to move to a different room but they sent their Engineer to fix the problem. He showed me how to turn it on and set but guess what, it constantly turns off by itself…. Seems likes this hotel I would rather save electricity and does not care if the customer is uncomfortable while sleeping. This is cheating!!! I tried to request a move to another room… but guess what? They said they are fully booked. Really? How come when I tried to book the same dates on line, there are still rooms available? The hotel is said to be newer but they used substandard materials and the bathroom shower is not draining properly. The breakfast buffet is expensive at P850!!! Not worth it! Will not stay here again.

Its very clean and staff were friendly and nice.

Its very clean and staff were friendly and nice.

Its walking distance to SM City mall

Its walking distance to SM City mall

Staff were friendly and courteous!

The friendly and helpful staff

I consider this hotel one of the best in the world. This organization from top to bottom is world-class. It is a very professional organization.

Staff were friendly and courteous!

The friendly and helpful staff

Veldig fornøyd

Veldig fornøyd

Except for our first night problem with the plumbing, everything went smooth. The staff are all excellent. Everyone makea you feel at home. We will stay there again.

Except for our first night problem with the plumbing, everything went smooth. The staff are all excellent. Everyone makea you feel at home. We will stay there again.

This is my hotel of choice when in Iloilo. There is a walkway from the hotel to the mall. All the amenitities are great, i would just suggest the hotel to maintain simple things like the toilet paper holder (was broken) and broken furniture. My room had a weird smell that did not go away. It smelled like a used wet rag in the room, even after a follow up moppoing. Although this hotel is only a few years old, they need to keep up with maintenance of furniture and fixtures.

This is my hotel of choice when in Iloilo. There is a walkway from the hotel to the mall. All the amenitities are great, i would just suggest the hotel to maintain simple things like the toilet paper holder (was broken) and broken furniture. My room had a weird smell that did not go away. It smelled like a used wet rag in the room, even after a follow up moppoing. Although this hotel is only a few years old, they need to keep up with maintenance of furniture and fixtures.

The hotel is conveniently located, near everything. Unfortunately a few inconveniences like facet water smelling like rotten eggs when not used frequently, a couple of false fire alarms with loud voice on the speaker in the middle of the night, water infiltration during a heavy down pour, uncomfortable sofa, no netflix, no YouTube in the bedroom (suite room)

The hotel is conveniently located, near everything. Unfortunately a few inconveniences like facet water smelling like rotten eggs when not used frequently, a couple of false fire alarms with loud voice on the speaker in the middle of the night, water infiltration during a heavy down pour, uncomfortable sofa, no netflix, no YouTube in the bedroom (suite room)

This organization is First Class in all areas.