Had the best time! Great staff and great food. The sweet man running the sailing and paddle boarding took is out on the little sail boat and pointed out all the star fish!

I had an amazing time at this resort!! Everything was great except for the food but the service and the environment definitely made up for it

I appreciated the services! They’re all professionals.

I enjoyed my stay, everything was clean and the staff was super nice and always willing to help.

Great Trip , but the beds could be a lot more comfortable and the facility had a damp smell to it that kinda threw me off

Loved everything the staff is wonderful...beautiful resort..food and drinks outstanding..we cant wait to go back

Nice vibe and great foods

Great staff!

Enjoyed this resort, felt safe

It is amazing destination for couples but not group of friends. It’s a very romantic destination to stay in. Outstanding service all the restaurants we dined in, cleaning was good but not spotless, great view and the best beach.

It was amazing. Will definitely be revisiting and recommending to friends and family

The hotel, room, service, food, drinks, entertainment, pools were all excellent. High recommendation.

I loved it and im definitely going back

We did not like the fact that we felt very hounded with the ultimate vacation purchase monopolized five hours of our time going over a sales presentation and they were very persistent

It was great

Let me start by saying this is a "party hotel" staff is not attentive as other all-inclusives. The pools qns ocean views are amazing, however, if u want to relax do not stay here Not sure how "spa" and "party hotel" come two and two. The sheets or towels are not soft. Dinning options are 1st come 1st serve so you might wait 1-2hrs to eat and they only have couple dinning options.

Overall, we were very pleased with this resort. The food was very good, the servers were kind and attentive. The pools were big and looked clean. My only criticism was the lack of service regarding the room. We received absolutely no benefit with our VIP status. No bottle of wine, room upgrade, nada. When we got our room, the fridge wasn’t stocked completely and it was not working. They rectified that immediately so it was not a problem. There were no robes or slippers in the room. It felt incomplete. Housekeeping didn’t refill the fridge or coffee or snacks. Other than that, everything was great and I would book again and hope we get better service for the room in the future.

the hotel was really nice. All staff were attentive. Few restaurants open before 6 pm, which limits the all-inclusive options. The activities of the hotel plans are pretty cool. It's not too crazy filled with drunk people, which is a plus for me. which means they had more indoor mid-day activities to beat the heat.

It was an amazing experience

Everything in this hotel was just perfect! I will definitely book this hotel every time I come back.

I liked the modern look and feel, it was very clean and had a ton of events planned. The rooftop pools were great as well. Favorite spot to eat was the sushi spot, very great ambiance and view. I did not like the room service, the wait time for food was way too long, several times I would have to call in for bottles of water and it would always be forgotten. There is a window to leave food if you can’t answer the door but they don’t use it unless you request that ahead of time. The after dark bar gets pretty packed and the bartender has to reuse the recycled cups off the bar top to serve more drinks, they are washed very quickly in front of you so that could be a sanitation issue. Over all it had it’s highlights but I would probably not go back.

The staff was helpful friendly and caring..Thanks to all.

For an all adult resort everything closes early and there was alot of rules. They also need more foods that carer to people with allergies

Hospitality was excellent

Safety was very important and well managed

The food in the buffet area could use some work. Taste of the food via room service was subpar. Technology package was great but hard to figure out so many buttons. No tub but shower was great except the smell. I’m a contractor and it smelled like sewer gas coming through everything including the potable water. The beach area is a joke, probably the biggest disappointment of the whole experience.

Overall everything was excellent! Room was very clean, food amazing, staff is kind, very relaxing resort (NOT A PARTY RESORT THIS IS A LUXURY RESORT) I do believe you guys need more workers as some are over worked and tired but they are all still very friendly. There is also a bad smell in the hall of the Xhale towers.

It was good

Overall everything was excellent! Room was very clean, food amazing, staff is kind, very relaxing resort (NOT A PARTY RESORT THIS IS A LUXURY RESORT) I do believe you guys need more workers as some are over worked and tired but they are all still very friendly. There is also a bad smell in the hall of the Xhale towers.

I love the place. But their food is a miss or hit. But definitely their barbecue night on sunday was amazing.

Erik and Enrique VIP lounge were great. The food was ok. Juice and soda were no good. Staff was great. Beach area is no good a lot of algae small swimming space. Room was nice. Resort is nice.

It was clean and smelt amazing