We specifically requested a certain type of room, however upon arriving late in the evening we found we got a different room and due to no staff on duty after 8pm nothing could be done about it. After involving Expedia and arguing with a night manager over texts, next morning we were given the right room. The manager told us they never saw the type of room we ordered on Expedia and never got any notes from them. I would advise checking with the hotel directly if room type/bed setup is important to you or if you have any specific requirements. Also the hotel is marketed as family-friendly, however the walls of the shower room are completely transparent only partially covered by a foldable screen. It was a tough situation for our family with 2 teenagers. And also a family room has barely any space to put down suitcases and no closets. On the upside the hotel is very centrally located easily walkable to beaches, promenades, tons of restaurants and cafes.

We specifically requested a certain type of room, however upon arriving late in the evening we found we got a different room and due to no staff on duty after 8pm nothing could be done about it. After involving Expedia and arguing with a night manager over texts, next morning we were given the right room. The manager told us they never saw the type of room we ordered on Expedia and never got any notes from them. I would advise checking with the hotel directly if room type/bed setup is important to you or if you have any specific requirements. Also the hotel is marketed as family-friendly, however the walls of the shower room are completely transparent only partially covered by a foldable screen. It was a tough situation for our family with 2 teenagers. And also a family room has barely any space to put down suitcases and no closets. On the upside the hotel is very centrally located easily walkable to beaches, promenades, tons of restaurants and cafes.

Fantastic location and very friendly staff

Fantastic location and very friendly staff

Great little gem. Comfy, clean and fabulously managed by a caring and talented owner. His breakfasts are beyond delicious and are photo worthy. The great location is close to little hidden walkways snd shops. And a stones throw away from the beach. You can thank me later.

Great little gem. Comfy, clean and fabulously managed by a caring and talented owner. His breakfasts are beyond delicious and are photo worthy. The great location is close to little hidden walkways snd shops. And a stones throw away from the beach. You can thank me later.

Our stay was fantastic and we really enjoyed our stay. The location was perfect and the hotel was beautiful. Great breakfast as well 👌 On top of that Thierry that was working during our stay was a fantastic host. More then helpful with everything, restaurants, things to do and see, booking cabs. Even came with great suggestions for our next stop in San Sebastian. Thanks for everything Thierry /Eric

Our stay was fantastic and we really enjoyed our stay. The location was perfect and the hotel was beautiful. Great breakfast as well 👌 On top of that Thierry that was working during our stay was a fantastic host. More then helpful with everything, restaurants, things to do and see, booking cabs. Even came with great suggestions for our next stop in San Sebastian. Thanks for everything Thierry /Eric

The hotel is amazingly located right by the beach and close to bars and restaurants. Thierry was incredibly friendly and helpful throughout the stay. The room was clean and modern& the bed comfortable. The only slight downside was noise travels a touch due to the age of the building

The hotel is amazingly located right by the beach and close to bars and restaurants. Thierry was incredibly friendly and helpful throughout the stay. The room was clean and modern& the bed comfortable. The only slight downside was noise travels a touch due to the age of the building

It's not a beachfront or on the beach as it was claimed, but its close to the beach. It might be one of the differences between north American and Europeans. The hotel is simple, just the essencial: bed and shower, however clean and comfy. There is no elevator, keep in mind if you have heavy luggage. The front desk closes at 7pm, so if you'll arrive after 7pm, inform the hotel and they can help you with that. This was a plus for me. I did not see that when i booked this hotel and I panicked when I saw it... they were very helpful! Besides everyone is super helpful there. In general i had a good stay, the location was good!

It's not a beachfront or on the beach as it was claimed, but its close to the beach. It might be one of the differences between north American and Europeans. The hotel is simple, just the essencial: bed and shower, however clean and comfy. There is no elevator, keep in mind if you have heavy luggage. The front desk closes at 7pm, so if you'll arrive after 7pm, inform the hotel and they can help you with that. This was a plus for me. I did not see that when i booked this hotel and I panicked when I saw it... they were very helpful! Besides everyone is super helpful there. In general i had a good stay, the location was good!

We stayed two nights in July. The receptionist was extremely unhelpful, rude, and unpleasant. The hotel was locked when we arrived with our luggage at 1pm on a Monday (even though no one mentioned this to us), no where to store our luggage, terrasse closed all the time. The room itself was extremely dated with old carpet and horrible decor, not even side tables next to the bed... overall a disappointing stay and hotel.

We stayed two nights in July. The receptionist was extremely unhelpful, rude, and unpleasant. The hotel was locked when we arrived with our luggage at 1pm on a Monday (even though no one mentioned this to us), no where to store our luggage, terrasse closed all the time. The room itself was extremely dated with old carpet and horrible decor, not even side tables next to the bed... overall a disappointing stay and hotel.

Séjour convenable

Séjour convenable

Very convenient location, also clean and functional.

Very convenient location, also clean and functional.

Super petit week-end. Hotel impeccable. Merci

Super petit week-end. Hotel impeccable. Merci

Nice stay bit basic for the money but that’s probably location . Shame you have to be out of room at 10. So much easier if 11am

Nice stay bit basic for the money but that’s probably location . Shame you have to be out of room at 10. So much easier if 11am

Great location. Friendly staff. Beds very comfy. Room 3 was delightful. Veranda is lovely

Great location. Friendly staff. Beds very comfy. Room 3 was delightful. Veranda is lovely

Very clean and quite but centrally located. The perfect place for my stay in Biarritz

Very clean and quite but centrally located. The perfect place for my stay in Biarritz

Location central to beach and town centre. Convenient to all facilities and staff very helpful.

Location central to beach and town centre. Convenient to all facilities and staff very helpful.

Great location, close to the beaches and plenty of restaurants, small but practical rooms, friendly staff, clean and quiet.

Great location, close to the beaches and plenty of restaurants, small but practical rooms, friendly staff, clean and quiet.

This was a perfect hotel for us! It was so close to the beaches and old part of the city! The staff was super accomodating, even with our almost nonexistant French.

This was a perfect hotel for us! It was so close to the beaches and old part of the city! The staff was super accomodating, even with our almost nonexistant French.