It was very nice hotel.i stayed few days.everday room will cleaned. At last day my booked bus was delayed and the staff helped me very kindly. One request is I would like to have breakfast.

It was very nice hotel.i stayed few days.everday room will cleaned. At last day my booked bus was delayed and the staff helped me very kindly. One request is I would like to have breakfast.

We really enjoyed staying at Villa Philaylack. It is a great location. Only a short walk to great food places and great markets.

We really enjoyed staying at Villa Philaylack. It is a great location. Only a short walk to great food places and great markets.

Great location, very accommodating and helpful staff, /enjoyed the HBO in the room. Their beer great price. We enjoyed the tour we booked through them. No complaints!!

Great location, very accommodating and helpful staff, /enjoyed the HBO in the room. Their beer great price. We enjoyed the tour we booked through them. No complaints!!

The location is central to all the eating places and is near to the night market. the villa is clean. Good for value.

The location is central to all the eating places and is near to the night market. the villa is clean. Good for value.

They fill up water and towers every day, but many things need to be repair. especially air condition was only half worked so I had to turn on the ceiling fan, some part oak decorations are fall apart. For this part they cannot fix but I wished balcony for each room they offer.

They fill up water and towers every day, but many things need to be repair. especially air condition was only half worked so I had to turn on the ceiling fan, some part oak decorations are fall apart. For this part they cannot fix but I wished balcony for each room they offer.

It was the first time we had to pay for a map. The staff did not speak English and was kind of rude.

It was the first time we had to pay for a map. The staff did not speak English and was kind of rude.

Great Guesthouse in a good location in the old quarter, close to the river, night market and other 'must do' places in Luang Prabang. There was an initial mix up with our room, but once this was sorted out, all was fine. The young men working the reception desk were friendly, knowledgeable and had good English skills. They were happy to help out at all times.

Great Guesthouse in a good location in the old quarter, close to the river, night market and other 'must do' places in Luang Prabang. There was an initial mix up with our room, but once this was sorted out, all was fine. The young men working the reception desk were friendly, knowledgeable and had good English skills. They were happy to help out at all times.

I enjoyed the stay. The staff members were nice and helpful, and the room was clean.

I enjoyed the stay. The staff members were nice and helpful, and the room was clean.

hotel 15mins walking distance from starting point of night market. i stay in the 3 single bedded room. aircond and wifi is working well. good hot shower. staff was just ok. 3 night stay is just enough for the visit there.

hotel 15mins walking distance from starting point of night market. i stay in the 3 single bedded room. aircond and wifi is working well. good hot shower. staff was just ok. 3 night stay is just enough for the visit there.

The room itself was fine, but I was disappointed that the hotel was helping taxi drivers to scam tourists. Instead of charging by the person or by the carload, they charge by the stop. That means I had to pay full fare for the cab--50,000--and so did the people I shared the taxi with, who paid 80,000 for four people. They were only staying a block away from me, so the taxi driver did a big circle--four right turns in a row--and then stopped at the same street where he stopped when he dropped off the other passengers. I tried to get help at the hotel but the staff totally backed up the taxi driver and told me that is the way things are in Laos. Actually, it was my third visit and I had never run into this before. What staff needs to understand is that in my culture this sort of thing is extremely disrespectful and insulting. Much, much worse than wearing shoes inside. The same thing happened with the taxi on the way back--about $20 US to go four kilometres in a beat up tuk tuk. As well, one staff member was very rude to me. I noticed that there were many free seats on the plane on the way back. If people want to fill those seats, they may want to start treating paying customers with a little more class and respect. In general, prices are double those in Thailand. Sometimes this is justified because most things have to be imported, but sometimes it is not.

The room itself was fine, but I was disappointed that the hotel was helping taxi drivers to scam tourists. Instead of charging by the person or by the carload, they charge by the stop. That means I had to pay full fare for the cab--50,000--and so did the people I shared the taxi with, who paid 80,000 for four people. They were only staying a block away from me, so the taxi driver did a big circle--four right turns in a row--and then stopped at the same street where he stopped when he dropped off the other passengers. I tried to get help at the hotel but the staff totally backed up the taxi driver and told me that is the way things are in Laos. Actually, it was my third visit and I had never run into this before. What staff needs to understand is that in my culture this sort of thing is extremely disrespectful and insulting. Much, much worse than wearing shoes inside. The same thing happened with the taxi on the way back--about $20 US to go four kilometres in a beat up tuk tuk. As well, one staff member was very rude to me. I noticed that there were many free seats on the plane on the way back. If people want to fill those seats, they may want to start treating paying customers with a little more class and respect. In general, prices are double those in Thailand. Sometimes this is justified because most things have to be imported, but sometimes it is not.

I stayed there for a while on my visit. They messed up reservations for a night and had to put me up in another hotel for a night (which, as a traveler, was exhausting and frustrating). The WiFi was finicky most of the time, and one day I had to work a full day in the hotel the internet was out completely and I had to rent a room at another hotel for the day to do my job. The staff were pleasant and helpful, and the rooms were decent and situated well in the city, but I was so frustrated with the administrative problems that I would rethink staying there again.

I stayed there for a while on my visit. They messed up reservations for a night and had to put me up in another hotel for a night (which, as a traveler, was exhausting and frustrating). The WiFi was finicky most of the time, and one day I had to work a full day in the hotel the internet was out completely and I had to rent a room at another hotel for the day to do my job. The staff were pleasant and helpful, and the rooms were decent and situated well in the city, but I was so frustrated with the administrative problems that I would rethink staying there again.