What i didn't like is that the phone didn't work , theres no microwave to heat up my baby's formula ,the pool at night dosent have light at the kitchen closet early and everything is expensive! The place is beautiful but is not worth it for the expensive

Excellent!

Excellent!

A little tricky to get there but the hotel was amazing

A little tricky to get there but the hotel was amazing

Door lucks no working properly is no safe restaurant services is poor and always asking for swimming poll towels.

Door lucks no working properly is no safe restaurant services is poor and always asking for swimming poll towels.

I am stayed at the hotel in the Pelicano suite and my experience has not been good. I paid way too much money for the experience I had. Many things are broken/ didn’t work in my room, the telephone, light switches. Outdated & old looking and dirty. Dirty hot tub/jacuzzi On the website, it’s advertised for transportation and spa neither is Available to guest. False advertisement. We had to pay for breakfast which was not really Buffett style or good. It’s so dark at night with very little light around the property and in the bathroom. Water in shower is cold not warm/hot. Front desk receptionist can’t understand customer complaints. I will not recommend this hotel to anyone and paying the price I paid for this it’s not worth it. The only positive is the view and some of the staff are really nice. Nothing is included with this hotel overpriced and not worth it. I’m still waiting to hear from the manager as I wrote numerous times and requested some money back.

I am stayed at the hotel in the Pelicano suite and my experience has not been good. I paid way too much money for the experience I had. Many things are broken/ didn’t work in my room, the telephone, light switches. Outdated & old looking and dirty. Dirty hot tub/jacuzzi On the website, it’s advertised for transportation and spa neither is Available to guest. False advertisement. We had to pay for breakfast which was not really Buffett style or good. It’s so dark at night with very little light around the property and in the bathroom. Water in shower is cold not warm/hot. Front desk receptionist can’t understand customer complaints. I will not recommend this hotel to anyone and paying the price I paid for this it’s not worth it. The only positive is the view and some of the staff are really nice. Nothing is included with this hotel overpriced and not worth it. I’m still waiting to hear from the manager as I wrote numerous times and requested some money back.

This property is outdated and look’s nothing like the pictures. The furniture is old and has water damages the bathroom plumbing is poor the water doesn’t go down when taking a shower causing a puddle of water around your feet the walls has mold and the door lock to the entrance of the room is falling off. The dining area steps are falling apart. The jacuzzi tub is dirty!! I left the hotel a day after I arrived due to the poor conditions. We booked through Expedia and the hotel does not want to REFUND ME MY MONEY WHEN EXPEDIA TRIED TO CONTACT THEM THEY DONT ANSWER THR PHONE!! DO NOT STAY HERE THIS HOTEL IS NOT WORTH THE MONEY!! THEY NEED TO SHUT THIS PLACE DOWN IT NEEDS MASSIVE RENOVATIONS!!!

This property is outdated and look’s nothing like the pictures. The furniture is old and has water damages the bathroom plumbing is poor the water doesn’t go down when taking a shower causing a puddle of water around your feet the walls has mold and the door lock to the entrance of the room is falling off. The dining area steps are falling apart. The jacuzzi tub is dirty!! I left the hotel a day after I arrived due to the poor conditions. We booked through Expedia and the hotel does not want to REFUND ME MY MONEY WHEN EXPEDIA TRIED TO CONTACT THEM THEY DONT ANSWER THR PHONE!! DO NOT STAY HERE THIS HOTEL IS NOT WORTH THE MONEY!! THEY NEED TO SHUT THIS PLACE DOWN IT NEEDS MASSIVE RENOVATIONS!!!

This property is gorgeous. The view is amazing. The staff are all so pleasant and attentive. Edwin the bartender makes the most amazing Bloody Mary. I had 3 and came back for more the next day. I travel often and this place is definitely in my top 5. The waves sound so soothing and relaxing

This property is gorgeous. The view is amazing. The staff are all so pleasant and attentive. Edwin the bartender makes the most amazing Bloody Mary. I had 3 and came back for more the next day. I travel often and this place is definitely in my top 5. The waves sound so soothing and relaxing

There was no food, and what they did have was horrible and expensive. I would never stay there, never coming back. The only good things are the pools and view. Everything else was mediocre.

There was no food, and what they did have was horrible and expensive. I would never stay there, never coming back. The only good things are the pools and view. Everything else was mediocre.

The staff was great. I had a great experience and felt very safe. The pools were clean. I would definitely come back.

The staff was great. I had a great experience and felt very safe. The pools were clean. I would definitely come back.

If you want a perfect vacation with family this is the right place . The staff is very friendly and helpful

The buffet breakfast and that the first floor rooms were not offered when I was with a senior person

The buffet breakfast and that the first floor rooms were not offered when I was with a senior person

Beautiful ocean view and sound. The crashing waves are relaxing. Restaurant was ok, but the strict no food or drink policy seems a little over the top with so few other options.

Beautiful ocean view and sound. The crashing waves are relaxing. Restaurant was ok, but the strict no food or drink policy seems a little over the top with so few other options.

Amazing!

Amazing!

Staff was amazing so nice and helpful.

We loved Edwin the bartender. So sweet ( and cute). The food was so delicious, too!!

We loved Edwin the bartender. So sweet ( and cute). The food was so delicious, too!!

Staff was amazing so nice and helpful.

room was not ready when we arrived / missing towels and the food was not really good they asked at checkout If I usedthe item in mini fridge but there was never any When we arrived

Stunning view. Beautiful yard and clean bedroom. Staff very helpful and very friendly. I stayed in the octopus bedroom and was very comfortable with 2 king beds and huge. Very clean room with jacuzzi in the porch(cold water) very refreshing and I loved because the heat was awful. The breakfast was very good and the staff was nice. The view from the pool in front of the ocean was amazing. I would comeback to this hotel, excellent experience.

room was not ready when we arrived / missing towels and the food was not really good they asked at checkout If I usedthe item in mini fridge but there was never any When we arrived

Stunning view. Beautiful yard and clean bedroom. Staff very helpful and very friendly. I stayed in the octopus bedroom and was very comfortable with 2 king beds and huge. Very clean room with jacuzzi in the porch(cold water) very refreshing and I loved because the heat was awful. The breakfast was very good and the staff was nice. The view from the pool in front of the ocean was amazing. I would comeback to this hotel, excellent experience.