Overall great experience, except for breakfast, we never touched it after finding a huge fly in the eggs. Some towels had hair on them. Bed was comfortable. No fridge was another downside

Overall great experience, except for breakfast, we never touched it after finding a huge fly in the eggs. Some towels had hair on them. Bed was comfortable. No fridge was another downside

It was perfect as we were most of the time out exploring, perfect to rest up enjoy the breakfast. Staff was very helpful. Room was decent size and same with the bathroom and shower

It was perfect as we were most of the time out exploring, perfect to rest up enjoy the breakfast. Staff was very helpful. Room was decent size and same with the bathroom and shower

The hotel is in a very convenient location with beautiful views to the mountains, close to the Metro and restaurants, and within a 25 minute walk to museums, parks and other landmarks. Staff were friendly and helpful, breakfasts delicious and the room very comfortable. Unfortunately, the rooms do not have a refrigerator and the hotel has a strict policy of charging you for an extra day (at a higher rate than paid online) for a late checkout of 5 hours, even after staying at the hotel for an entire week. The hotel has a comfortable lobby with a bar and snacks and access to fast WIFI. I will stay here again when I visit Almaty next year.

The hotel is in a very convenient location with beautiful views to the mountains, close to the Metro and restaurants, and within a 25 minute walk to museums, parks and other landmarks. Staff were friendly and helpful, breakfasts delicious and the room very comfortable. Unfortunately, the rooms do not have a refrigerator and the hotel has a strict policy of charging you for an extra day (at a higher rate than paid online) for a late checkout of 5 hours, even after staying at the hotel for an entire week. The hotel has a comfortable lobby with a bar and snacks and access to fast WIFI. I will stay here again when I visit Almaty next year.

Wonderful place with proper price.

Wonderful place with proper price.

View from the room was good. Water in bathroom was in good temperature. Staff at reception could not be worse . They shifted the breakfast timing without letting us know and due to which we could not take breakfast before our flight. They shifted it by 1 hour 30mins. Sad reception staff.

View from the room was good. Water in bathroom was in good temperature. Staff at reception could not be worse . They shifted the breakfast timing without letting us know and due to which we could not take breakfast before our flight. They shifted it by 1 hour 30mins. Sad reception staff.

I had very bad welcome experience as booked taxi through hotel to pick me up from airport at 2 AM in morning but driver said one bag each passenger is too much baggage will not take us to hotel even I talked to hotel but they told me to take 2nd car & then I had to take new taxi

I had very bad welcome experience as booked taxi through hotel to pick me up from airport at 2 AM in morning but driver said one bag each passenger is too much baggage will not take us to hotel even I talked to hotel but they told me to take 2nd car & then I had to take new taxi

Very nice hotel, breakfast is very good. Location also near to big mall/Forum mall.

Very nice hotel, breakfast is very good. Location also near to big mall/Forum mall.

Very comfy rooms and excellent and friendly customer service!

Very comfy rooms and excellent and friendly customer service!

Poor breakfast

Poor breakfast

It was our anniversary trip and i had specifically (of course) requested 1 queen bed room but they put us in a 2 twin bed room. Very sad.

It was our anniversary trip and i had specifically (of course) requested 1 queen bed room but they put us in a 2 twin bed room. Very sad.

The rooms were very clean, I really loved it.

The rooms were very clean, I really loved it.

Staff is very friendly and helpful. The hotel is kept very clean. The location is convenient to shopping, restaurants and the city center.

Staff is very friendly and helpful. The hotel is kept very clean. The location is convenient to shopping, restaurants and the city center.

We lived ar Holiday InnExpress for a day. Great location anf proximity to the center. I wish the reception and staff knew better English. Breakfast was included but very average. The stay was great, rooms are small but very comfortable. Overall a good one

We lived ar Holiday InnExpress for a day. Great location anf proximity to the center. I wish the reception and staff knew better English. Breakfast was included but very average. The stay was great, rooms are small but very comfortable. Overall a good one

Nice hotel and friendly stuff

Nice hotel and friendly stuff

Was great! Only thing I wish is that there was a fridge somewhere but that was it. Service was excellent and they let me check in early. Rooms were super clean and room service was amazing. Someone was always available to help even super late at night. Spoke English well and were super kind.

Was great! Only thing I wish is that there was a fridge somewhere but that was it. Service was excellent and they let me check in early. Rooms were super clean and room service was amazing. Someone was always available to help even super late at night. Spoke English well and were super kind.

Only constumer was disappointed. Everyone can has problems but to take the problems to the work, looks like that, rude without reasons

Only constumer was disappointed. Everyone can has problems but to take the problems to the work, looks like that, rude without reasons