The place is not clean, there was no hot water. Turning the water on gave me shock every time I told the lady in reception but didn’t really said nothing.

The place is not clean, there was no hot water. Turning the water on gave me shock every time I told the lady in reception but didn’t really said nothing.

For $145.00 Canadian it was a joke!

For $145.00 Canadian it was a joke!

I want to start with, I never leave reviews. However, I feel compelled to after staying at Hotel Media Luna. First, we chose this hotel based on the Expedia rating of 4.1 out of 5. Well, I wouldn't even give them a 2. Second, the rooms are incredibly small. You open the door and the door almost hits the bed. Also, you have to sit sideways on the toilet because the bathroom wall is so close. You almost have to go outside to change your mind. We actually had to move to 3 rooms because of issue that kept popping up. The first room the shower spit at you and no hot water. The second room, the electricity went out on that side of the hotel and they couldn't provide us a time when it would be fixed. The third room was right above the main plaza so sleeping was a problem until around 3am when the partying stopped. Keep in mind, we were the only guests at the hotel for the majority of our stay which was 4 nights. On the last day another couple arrived. To add insult to injury, the housekeeping asked us one of the days if she wanted us to clean the room? Unbelievable.. Needless to say, we will never stay at Hotel Media Luna again and we are warning all our friends and family.

I want to start with, I never leave reviews. However, I feel compelled to after staying at Hotel Media Luna. First, we chose this hotel based on the Expedia rating of 4.1 out of 5. Well, I wouldn't even give them a 2. Second, the rooms are incredibly small. You open the door and the door almost hits the bed. Also, you have to sit sideways on the toilet because the bathroom wall is so close. You almost have to go outside to change your mind. We actually had to move to 3 rooms because of issue that kept popping up. The first room the shower spit at you and no hot water. The second room, the electricity went out on that side of the hotel and they couldn't provide us a time when it would be fixed. The third room was right above the main plaza so sleeping was a problem until around 3am when the partying stopped. Keep in mind, we were the only guests at the hotel for the majority of our stay which was 4 nights. On the last day another couple arrived. To add insult to injury, the housekeeping asked us one of the days if she wanted us to clean the room? Unbelievable.. Needless to say, we will never stay at Hotel Media Luna again and we are warning all our friends and family.

This hotel is located at the very convenient place. The shops and restaurants are very close here. The bed cover was very cute. The stuffs were very friendly. Most of the things were very good. But rooms are on the 2nd floor and they don't have the elevator and at the night(especially on Saturday) it was very noisy outside, live music and loud music of cars.

This hotel is located at the very convenient place. The shops and restaurants are very close here. The bed cover was very cute. The stuffs were very friendly. Most of the things were very good. But rooms are on the 2nd floor and they don't have the elevator and at the night(especially on Saturday) it was very noisy outside, live music and loud music of cars.